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Obtain all of our Questions and answers, all of our study guides, and all of our labs for the Microsoft 70-271 exam (Supporting Users and Troubleshooting a MS Windows XP OS).
- 70-271 Q & A with Explanations + Study Guide + Audio Exam + Preparation Labs
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404 Questions
Last Update : 17 Nov 2009
Last Update : 20 Nov 2009
Testking Materials do not contain actual questions and answers
from Microsoft's Certification Exams
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-- Oct 8, 2007
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-- Oct 16, 2007
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-- Oct 20, 2007
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-- Oct 22, 2007
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-- Dec 2, 2007
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-- Dec 10, 2007
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-- Dec 28, 2007
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-- Dec 28, 2007
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-- Jan 16, 2008
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-- Feb 1, 2008
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-- Feb 2, 2008
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-- Feb 12, 2008
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.
Candidates should be able to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.
This exam, when combined with MCP 70-272 (the applications exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.
When you pass the Supporting Users and Troubleshooting a Microsoft Windows XP Operating System exam, you achieve Microsoft Certified Professional (MCP) status. You also earn:
- Core credit toward Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification
Exam Topics Include:
- Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers
- Configuring and Troubleshooting the Desktop and User Environments
- Troubleshooting Network Protocols and Services
Give your career a boost and start earning your Microsoft certification today! The MCDST 70-271 exam products are designed to maximize your learning productivity and focus only on the important aspects that will help you pass your exam the first time. We provide you with questions and verified answers accompanied by detailed explanations. These questions and answers, supplied by our industry experts, provide you with an experience like taking the actual test and ensure that you fully understand the questions as well as the concepts behind the questions.
Our industry experts regularly update our study materials with new questions and explanations as soon as they become available. These exam updates are supplied free of charge to our TestKing customers. Our customers receive the most reliable and up-to-date information available anywhere on the market, so they can be sure that they will be ready for their exam on their testing day. Our candidates walk into the testing room with the knowledge and confidence they need to pass their certification exam, GUARANTEED!
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Related Certifications: MCDST
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