Pass Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification Fast

If you are responsible for working with Dynamics 365 solutions for the customers and want to be able to configure and implement them, you can go for the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certificate and validate your skills. You will be able to learn how to implement solutions and manage resources that complete the field service lifecycle. This certification also proves that you have the expertise in implementing various field service processes designed in collaboration with external and internal teams. Besides that, you will be able to demonstrate your knowledge of the configuration of default administration areas of the Field Service application as well as deploy the Connected Field Service solution and the mobile application.

The target audience for this associate-level certification includes the Microsoft Dynamics 365 Field Service Functional Consultants who are interested in getting certified and validating their knowledge and skills. To be eligible for the certificate, the potential candidates are recommended to have a minimum of 1-3 years of experience as a Functional Consultant who can implement Dynamics 365. It is also important to have knowledge of the configuration of incident types, resources, characteristics, resource scheduling, inventory integration, and service agreements. Also, you should know about service tasks, work orders, inspections, Field Service (Dynamics 365) mobile app, as well as field service user roles and settings.

Exam Details

To obtain this associate-level certification, you need to pass Microsoft PL-200 and Microsoft MB-240. These qualification exams last for 100 minutes and consist of 45-60 questions each. If you want to nail them successfully, it is required that you get at least 700 points of the overall score. This means that you have to know which topics these tests contain. So, Microsoft PL-200 covers the following domains:

• Configure Microsoft Dataverse – Here, you will learn about the configuration of Dataverse and security settings. You should also know about the management of a data model as well as creation of logic and its management;
• Create apps with the use of Microsoft Power Apps – This area evaluates your skills in creating model-driven, portal, and canvas applications;
• Integrate Microsoft Power Apps – You should be able to implement and integrate Microsoft Power BI, Microsoft Power Platform components, and AI Builder;
• Create Microsoft Power Automate – The potential candidates have to understand desktop flows and know how to manage business process flows;
• Use Microsoft Power Virtual Agents chatbots – It is important to know how to create chatbots and configure entities or topics and know about Power Automate flow and standalone chatbots;
• Manage solutions – As for the last domain, it covers the details of the development environment and the transportation of solutions between different environments.

The Microsoft MB-240 test is the next one you should deal with, so you need to prepare for the following topics:

• Configure field service applications – This section is about the configuration of product and service pricing, settings, as well as resource types and bookable resources;
• Manage work orders – The questions from the domain cover the details of inspections, incidents, work order lifecycle, agreements, and work orders;
• Schedule and dispatch work orders – The next area evaluates your skills in implementing the schedule assistant and schedule boards as well as configuring Universal Resource Scheduling. Knowing about the scheduling options is also vital;
• Manage the Field Service (Dynamics 365) mobile app – This part is all about the mobile app and its capabilities;
• Manage inventory and purchasing – You will learn about the purchasing, product returns, warehouses, and inventory;
• Implement assets and connected devices – If talking about the last objective, it is all about the customer assets and use cases for IoT.

Further Career Path

Becoming a Functional Consultant can open new doors for your career and improvement. Thus, if you pass the qualification exams with flying colors, you will obtain the certificate that validates your skills and guarantees you success in your career. You will be able to ask for a higher salary or even find a better position. The job market will have a lot to offer you. However, you should not forget about the renewal process because most of the Microsoft certifications are valid for one year only. Thus, you need to keep track of all changes happening with this path and check the status of your certificate on the Microsoft Learn account.