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Salesforce Exam Questions

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Salesforce Exam Questions

Salesforce Exams

Salesforce is a software company that provides customer relationship management (CRM) services. Furthermore, it proposes enterprise applications with a focus on customer service, marketing automation, and application development. The specialists from different industries may work with Salesforce products. Those of them who want to check their expertise in this domain can do it by getting special certificates. For this purpose, they may give attention to the Salesforce certification program.

Certification Program

Salesforce offers its certification program that concentrates on several job roles: Architect, Administrator, Designer, Marketer, Developer, and Consultant. Each of them comes with some certificates. Here are the highlights of this portfolio:

1. Salesforce Architect

The certificates from this track cover designing domain-specific, multi-Cloud solutions on Salesforce Platform, which power frictionless, personalized customer experiences that maximize business value. Besides that, they take a look at solving complex and large-scale customer challenges to create scalable, secure, and high-performance solutions, which maximize the full potential of Salesforce Platform, communicating technical solutions and designing tradeoffs effectively to the business stakeholders, and providing a delivery framework that ensures quality and success. The following is a list of the certifications from this track:

  • B2B Solution Architect
  • B2C Solution Architect
  • B2C Commerce Architect
  • Heroku Architecture Designer
  • System Architect
  • Technical Architect
  • Application Architect

2. Salesforce Administrator

This track gives attention to creating reports and dashboards, training users on Salesforce, and automating complex business processes. Furthermore, it covers utilizing the advanced Salesforce features and functionality to solve a variety of business problems as well as designing, building, and implementing custom applications utilizing the declarative customization possibilities of Salesforce Platform. The certificates included in this group are as follows:

  • CPQ Specialist
  • Advanced Administrator
  • Administrator
  • Marketing Cloud Administrator
  • Platform App Builder

3. Salesforce Designer

This track contains one certification, and namely User Experience (UX) Designer. It is about building and deploying human-centered experiences on Salesforce Platform as well as building and designing solutions on Salesforce Platform. Besides that, it covers problem-solving and designing utilizing core UX concepts.

4. Salesforce Marketer

This group of certificates takes a look at configuring Marketing Cloud products utilizing industry and product best practices, troubleshooting account configuration and user requests, creating personalized, dynamic messages and landing pages, and setting up and implementing the Salesforce Marketing Cloud email application tools. Below are the certifications from this track:

  • Marketing Cloud Consultant
  • Marketing Cloud Administrator
  • Marketing Cloud Email Specialist
  • Marketing Cloud Developer
  • Pardot Consultant
  • Pardot Specialist

5. Salesforce Developer

This track concentrates on developing price and quote applications for Salesforce Communications, Media, and Energy & Utilities Clouds as well as developing back-end and/or front-end JavaScript apps for the web stack and working with JavaScript-related technologies like Lightning Web Components. Furthermore, it covers developing and deploying custom business logic and custom interfaces utilizing the Lightning Platform programmatic capabilities. There are several certificates within this group:

  • B2C Commerce Developer
  • OmniStudio Developer
  • Platform App Builder
  • JavaScript Developer I
  • Platform Developer I
  • Platform Developer II
  • Industries CPQ Developer
  • Marketing Cloud Developer

6. Salesforce Consultant

The certifications from this track give attention to configuring and managing Salesforce and solving and troubleshooting platform issues. Besides that, they include setting up and implementing the Salesforce Marketing Cloud email application tools as well as providing solutions to execute both strategic and tactical email campaigns. Here are the certificates from this track:

  • Experience Cloud Consultant
  • Tableau CRM & Einstein Discovery Consultant
  • Field Service Consultant
  • Nonprofit Cloud Consultant
  • OmniStudio Consultant
  • Marketing Cloud Consultant
  • Pardot Consultant
  • Service Cloud Consultant
  • Sales Cloud Consultant

Career Prospects

The Salesforce certifications can be utilized for different jobs. Besides that, they can be a tool to get new knowledge of one’s work domain as they may be associated with preparation during which the applicants can learn some new things. The certificates cover the areas, such as message design, subscriber and data management, inbox delivery, external integrations with the Marketing Cloud email application, as well as data structure in subscriber data management, among others.