Exam 642-426: Troubleshooting Unified Communications (TUC)

Related Certifications: CCVP

Number of Questions: 54

Duration: 90 minutes

Exam Topics Include:

• Using the Cisco recommended methodology, determine general Unified communications system problems and issues.
• Troubleshoot call setup issues
• Troubleshoot IP phone registration issues
• Troubleshoot database and application issues
• Troubleshoot media resources
• Troubleshoot voice quality issues
• Troubleshoot security issues related to VOIP

The 642-426 Troubleshooting Unified Communications (TUC) exam is associated with the CCVP certification. This exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise Call Manager, Cisco Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions.

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