Testking Frequently Asked Questions
- Products Questions - Questions about Testking products family
- Purchasing a Product - How the purchase process works, alternative ways to pay
- Downloading Products - How to download Testking products
- PDF Versions - Questions about pdf versions of Testking products
- Product Updates - Questions about product updates
- Discounts - Testking discounts
- Guarantee - Testking guarantee
Guarantee
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1. How is my product Guaranteed?
Details about any specific Exam and the Success Guarantee Provide by Testking for that Exam can be found on Product Page. Please review Specific Exam Page for more details.
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If for any reason you have failed to pass your Exam Please e-mail billing@testking.com including your failed result report. Also include the referred solution as many customers would prefer product Extension or Product Exchange instead of refund.
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In the event that we cannot help you pass with our Products or service we will either credit your testking account for future purchase. Additionally if you need refund please contact billing@testking.com.
