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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 7

Question 60

An Intune Remediations script runs repeatedly and erases user data because it lacks idempotent safeguards. What test evidence most directly validates the expected endpoint behavior?

  1. Executives see accurate fleet trends without individual employee identifiers.
  2. The score change is measured on comparable hardware and reversed after a pilot fix.
  3. Two consecutive pilot runs converge on the desired state without losing files.
  4. The report explicitly identifies stale devices and does not count them as confirmed compliant.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: Two consecutive pilot runs converge on the desired state without losing files. It would confirm that the intended intervention, 'Make remediation actions safe on repeated runs and add precondition checks.', addressed the problem because scheduled automation may execute more than once and must preserve user data.

Incorrect Answers

A:

This observation would validate a different case: An Intune report contains sensitive employee device details and should be shared with executives who need only risk totals. It would check 'Executives see accurate fleet trends without individual employee identifiers.' after 'Aggregate or redact user-level data and apply report access restrictions.'. It does not establish success for the stated scenario; the needed evidence is 'Two consecutive pilot runs converge on the desired state without losing files.'.

B:

This observation would validate a different case: Application startup performance degrades after a new security agent version and teams argue using anecdotal complaints. It would check 'The score change is measured on comparable hardware and reversed after a pilot fix.' after 'Compare Endpoint Analytics app startup telemetry before and after the agent release.'. It does not establish success for the stated scenario; the needed evidence is 'Two consecutive pilot runs converge on the desired state without losing files.'.

D:

This observation would validate a different case: A report claims 100% compliance because it excludes devices that have not checked in for 30 days. It would check 'The report explicitly identifies stale devices and does not count them as confirmed compliant.' after 'Include stale-device and missing-data treatment in compliance reporting definitions.'. It does not establish success for the stated scenario; the needed evidence is 'Two consecutive pilot runs converge on the desired state without losing files.'.

Question 61

A remote user encounters incorrect tenant branding during first Windows sign-in despite the company owning the laptop. How should the administrator establish that the intended control succeeded?

  1. A pilot fleet reports the intended Windows 11 version and user applications remain functional.
  2. The device does not complete gated setup until the designated security app succeeds.
  3. A nonproduction reprovision creates the intended fresh image with documented user-data handling.
  4. The hardware shows the intended tenant identity and assigned profile at setup.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The hardware shows the intended tenant identity and assigned profile at setup. It would confirm that the intended intervention, 'Validate the Autopilot hardware registration tenant and assigned deployment profile.', addressed the problem because the hardware hash and organizational registration control enrollment routing.

Incorrect Answers

A:

This observation would validate a different case: Windows laptops remain on an unsupported Windows 10 release while hardware meets the organization’s Windows 11 requirements. It would check 'A pilot fleet reports the intended Windows 11 version and user applications remain functional.' after 'Plan an eligible Windows 11 upgrade using Intune feature update policies and readiness checks.'. It does not establish success for the stated scenario; the needed evidence is 'The hardware shows the intended tenant identity and assigned profile at setup.'.

B:

This observation would validate a different case: An Enrollment Status Page shows 'setup complete' before a required security application is installed on Windows devices. It would check 'The device does not complete gated setup until the designated security app succeeds.' after 'Configure the ESP and required app blocking criteria appropriate for supported enrollment.'. It does not establish success for the stated scenario; the needed evidence is 'The hardware shows the intended tenant identity and assigned profile at setup.'.

C:

This observation would validate a different case: A business moves employees between Windows 365 Cloud PCs but misinterprets reprovisioning as a simple reboot. It would check 'A nonproduction reprovision creates the intended fresh image with documented user-data handling.' after 'Use the supported Cloud PC reprovisioning lifecycle only after confirming expected data impact.'. It does not establish success for the stated scenario; the needed evidence is 'The hardware shows the intended tenant identity and assigned profile at setup.'.

Question 62

Windows Firewall is disabled locally by a privileged user each time the computer boots despite managed policy. Which action provides the most targeted and supportable resolution?

  1. Investigate effective endpoint security policy and tamper-protection or configuration drift.
  2. Review assignment conflicts and configure one authoritative antivirus policy for the impacted setting.
  3. Validate platform security/TPM state and recover using approved key escrow before altering encryption policy.
  4. Create tailored Intune security baseline assignments for each device purpose and validate conflicts.

Explanation

Correct Answer

A:

This is the most targeted action: Investigate effective endpoint security policy and tamper-protection or configuration drift. The technical distinction is that a recurring local override may signal policy conflict or unauthorized changes. Confirm the change by checking: The managed firewall returns to the approved state and the override attempt is documented.

Incorrect Answers

B:

This action is appropriate for a different case: A company combines Intune antivirus settings and security baseline policies with incompatible scan schedules. There, the targeted fix is 'Review assignment conflicts and configure one authoritative antivirus policy for the impacted setting.' because duplicate management intent can create inconsistent endpoint protection. The current scenario instead requires 'Investigate effective endpoint security policy and tamper-protection or configuration drift.' and verification that the managed firewall returns to the approved state and the override attempt is documented.

C:

This action is appropriate for a different case: A finance laptop has BitLocker active but the end user sees a recovery prompt after a firmware change. There, the targeted fix is 'Validate platform security/TPM state and recover using approved key escrow before altering encryption policy.' because firmware and TPM changes can affect boot trust and recovery without indicating absent encryption. The current scenario instead requires 'Investigate effective endpoint security policy and tamper-protection or configuration drift.' and verification that the managed firewall returns to the approved state and the override attempt is documented.

D:

This action is appropriate for a different case: A business requires separate security baseline configurations for kiosks and ordinary employee laptops. There, the targeted fix is 'Create tailored Intune security baseline assignments for each device purpose and validate conflicts.' because endpoint risk and application compatibility differ by device role. The current scenario instead requires 'Investigate effective endpoint security policy and tamper-protection or configuration drift.' and verification that the managed firewall returns to the approved state and the override attempt is documented.

Question 63

Apple Business Manager tokens expired and newly purchased iPhones stop appearing in assigned Intune enrollment profiles. After the change, which acceptance result is most relevant?

  1. A new test serial number syncs and receives the configured automated enrollment profile.
  2. The personal device enrolls with user-appropriate controls while the corporate device is supervised.
  3. Supported Android builds enroll and explicitly unsupported builds receive a governed rejection.
  4. The new profile isolates work data and personal apps remain outside managed scope.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: A new test serial number syncs and receives the configured automated enrollment profile. It would confirm that the intended intervention, 'Renew the Apple device enrollment program token and verify the server assignment and sync.', addressed the problem because enrollment profile delivery depends on a valid business-manager token trust.

Incorrect Answers

B:

This observation would validate a different case: A mobile administrator tries to use the same Apple enrollment profile for personally owned and corporate supervised iPhones. It would check 'The personal device enrolls with user-appropriate controls while the corporate device is supervised.' after 'Create separate BYOD and corporate enrollment models with the appropriate privacy and supervision behavior.'. It does not establish success for the stated scenario; the needed evidence is 'A new test serial number syncs and receives the configured automated enrollment profile.'.

C:

This observation would validate a different case: A field team reports enrollment failures only on outdated Android versions not supported by the corporate platform baseline. It would check 'Supported Android builds enroll and explicitly unsupported builds receive a governed rejection.' after 'Apply documented platform minimum-version enrollment restrictions and communicate upgrade requirements.'. It does not establish success for the stated scenario; the needed evidence is 'A new test serial number syncs and receives the configured automated enrollment profile.'.

D:

This observation would validate a different case: A bring-your-own Android user accidentally enrolls the whole phone instead of a separate work profile. It would check 'The new profile isolates work data and personal apps remain outside managed scope.' after 'Retire the inappropriate enrollment and re-enroll using approved personally owned work-profile setup.'. It does not establish success for the stated scenario; the needed evidence is 'A new test serial number syncs and receives the configured automated enrollment profile.'.

Question 64

An IT team wants to report whether mobile app protection was applied without inferring success from app installation alone. Which finding would support closing the deployment or security issue?

  1. The protected app removes corporate documents but the user's personal content remains.
  2. The app reads its approved endpoint and tenant options without exposing them in user emails.
  3. The report identifies an applied policy for eligible users and flags an unprotected account.
  4. The corporate app receives its server address and the BYOD version does not.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The report identifies an applied policy for eligible users and flags an unprotected account. It would confirm that the intended intervention, 'Use Intune app protection status reporting for the targeted managed account.', addressed the problem because installed software and policy enforcement are separate states.

Incorrect Answers

A:

This observation would validate a different case: A user leaves the organization but their personal phone retains cached corporate data inside a managed app. It would check 'The protected app removes corporate documents but the user's personal content remains.' after 'Trigger selective corporate app data wipe for the managed identity where supported.'. It does not establish success for the stated scenario; the needed evidence is 'The report identifies an applied policy for eligible users and flags an unprotected account.'.

B:

This observation would validate a different case: A managed Android app receives a configuration key from a public email rather than through controlled policy. It would check 'The app reads its approved endpoint and tenant options without exposing them in user emails.' after 'Create an Intune app configuration policy using supported managed app configuration settings.'. It does not establish success for the stated scenario; the needed evidence is 'The report identifies an applied policy for eligible users and flags an unprotected account.'.

D:

This observation would validate a different case: An organization-owned Android device has a managed app requiring a kiosk server address only on corporate hardware. It would check 'The corporate app receives its server address and the BYOD version does not.' after 'Use managed-device app configuration targeting appropriate device groups.'. It does not establish success for the stated scenario; the needed evidence is 'The report identifies an applied policy for eligible users and flags an unprotected account.'.

Question 65

An analytics dashboard shows severe startup time regression on a model whose drivers changed last week. Which configuration most directly resolves the stated issue?

  1. Review enterprise catalog deployment/detection and coordinate supersedence of the legacy app.
  2. Correlate Advanced Analytics/Endpoint Analytics data with driver versions and recent deployment changes.
  3. Limit Remote Help permissions and device scope through supported RBAC arrangements.
  4. Configure Intune Endpoint Privilege Management (EPM) elevation policies for that signed and approved app.

Explanation

Correct Answer

B:

This is the most targeted action: Correlate Advanced Analytics/Endpoint Analytics data with driver versions and recent deployment changes. The technical distinction is that a fleet anomaly needs causal evidence before reversing unrelated policies. Confirm the change by checking: A version-stratified comparison isolates the impacted model and verifies improvement after remediation.

Incorrect Answers

A:

This action is appropriate for a different case: A catalog application is assigned but its vendor's older custom package remains installed and causes detection confusion. There, the targeted fix is 'Review enterprise catalog deployment/detection and coordinate supersedence of the legacy app.' because conflicting installations should be controlled across package lifecycles. The current scenario instead requires 'Correlate Advanced Analytics/Endpoint Analytics data with driver versions and recent deployment changes.' and verification that a version-stratified comparison isolates the impacted model and verifies improvement after remediation.

C:

This action is appropriate for a different case: A contractor attempts to use Remote Help to control devices outside their scope tag and role assignment. There, the targeted fix is 'Limit Remote Help permissions and device scope through supported RBAC arrangements.' because remote support rights should not exceed authorized administrative boundaries. The current scenario instead requires 'Correlate Advanced Analytics/Endpoint Analytics data with driver versions and recent deployment changes.' and verification that a version-stratified comparison isolates the impacted model and verifies improvement after remediation.

D:

This action is appropriate for a different case: A company wants standard users to elevate one approved IT utility without granting permanent local administrator access. There, the targeted fix is 'Configure Intune Endpoint Privilege Management (EPM) elevation policies for that signed and approved app.' because just-in-time elevation narrows privilege compared with standing administrator membership. The current scenario instead requires 'Correlate Advanced Analytics/Endpoint Analytics data with driver versions and recent deployment changes.' and verification that a version-stratified comparison isolates the impacted model and verifies improvement after remediation.

Question 66

A maker selects Autopilot device preparation for a pre-provisioned kiosk but the deployment fails to offer the requested technician mode. What is the most appropriate management decision?

  1. Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.
  2. Validate the Azure network connection or supported Microsoft-hosted network choice and provisioning health.
  3. Use classic Windows Autopilot for pre-provisioning rather than assuming device preparation supports it.
  4. Create an Intune Windows feature update policy targeting the required supported version.

Explanation

Correct Answer

C:

This is the most targeted action: Use classic Windows Autopilot for pre-provisioning rather than assuming device preparation supports it. The technical distinction is that device preparation and classic Autopilot have different mode and prerequisite support. Confirm the change by checking: The revised deployment enters the supported technician flow with expected enrollment events.

Incorrect Answers

A:

This action is appropriate for a different case: A Windows 365 Cloud PC image contains an old line-of-business client and every new device inherits the obsolete version. There, the targeted fix is 'Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.' because Cloud PC image management should separate baseline contents from later policy configuration. The current scenario instead requires 'Use classic Windows Autopilot for pre-provisioning rather than assuming device preparation supports it.' and verification that the revised deployment enters the supported technician flow with expected enrollment events.

B:

This action is appropriate for a different case: A company provisions Windows 365 Enterprise Cloud PCs but the chosen provisioning policy uses a network that lacks required connectivity. There, the targeted fix is 'Validate the Azure network connection or supported Microsoft-hosted network choice and provisioning health.' because Cloud PC creation requires a viable network and identity architecture. The current scenario instead requires 'Use classic Windows Autopilot for pre-provisioning rather than assuming device preparation supports it.' and verification that the revised deployment enters the supported technician flow with expected enrollment events.

D:

This action is appropriate for a different case: An organization wants to pin devices to a specific Windows 11 release while allowing security quality updates. There, the targeted fix is 'Create an Intune Windows feature update policy targeting the required supported version.' because feature update version targeting is distinct from monthly quality update cadence. The current scenario instead requires 'Use classic Windows Autopilot for pre-provisioning rather than assuming device preparation supports it.' and verification that the revised deployment enters the supported technician flow with expected enrollment events.

Question 67

A fleet of laptops is shared among shifts and a user-based Entra group causes the same device to receive inconsistent assignments. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Plan an organization-owned shared device enrollment and appropriate Entra device identity.
  2. Map the appropriate identity identifiers and relationships before issuing device-specific API actions.
  3. Use the appropriate device-based targeting strategy for settings that must persist across users.
  4. Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.

Explanation

Correct Answer

C:

This is the most targeted action: Use the appropriate device-based targeting strategy for settings that must persist across users. The technical distinction is that user-based membership follows sign-in identity rather than the stable shared endpoint. Confirm the change by checking: The test device retains its assigned configuration after users from different shifts sign out.

Incorrect Answers

A:

This action is appropriate for a different case: A shared meeting-room Windows device should not be associated with an individual employee for sign-in identity and assignment. There, the targeted fix is 'Plan an organization-owned shared device enrollment and appropriate Entra device identity.' because shared-use devices should not inherit an arbitrary employee's personal management scope. The current scenario instead requires 'Use the appropriate device-based targeting strategy for settings that must persist across users.' and verification that the test device retains its assigned configuration after users from different shifts sign out.

B:

This action is appropriate for a different case: A developer queries device identities through Microsoft Graph and mistakes the Entra device ID for the Intune managedDevice ID. There, the targeted fix is 'Map the appropriate identity identifiers and relationships before issuing device-specific API actions.' because directory objects and Intune management records use different identifiers. The current scenario instead requires 'Use the appropriate device-based targeting strategy for settings that must persist across users.' and verification that the test device retains its assigned configuration after users from different shifts sign out.

D:

This action is appropriate for a different case: A device is marked registered but the organization requires joined identity for a Windows security baseline deployment. There, the targeted fix is 'Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.' because workplace registration is not equivalent to a fully joined device identity. The current scenario instead requires 'Use the appropriate device-based targeting strategy for settings that must persist across users.' and verification that the test device retains its assigned configuration after users from different shifts sign out.

Question 68

An organization wants to allow only trusted, signed business executables on Windows endpoints. Which measured outcome best validates the remediation?

  1. The managed firewall returns to the approved state and the override attempt is documented.
  2. The device remains protected until an explicitly approved decryption task completes.
  3. The application connects to the approved API and unrelated destinations remain blocked.
  4. Approved signed apps run and an unapproved executable fails during the enforcement pilot.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: Approved signed apps run and an unapproved executable fails during the enforcement pilot. It would confirm that the intended intervention, 'Configure App Control for Business policies in a suitable audited then enforced rollout.', addressed the problem because application control determines which binaries may execute, separate from simple malware scanning.

Incorrect Answers

A:

This observation would validate a different case: Windows Firewall is disabled locally by a privileged user each time the computer boots despite managed policy. It would check 'The managed firewall returns to the approved state and the override attempt is documented.' after 'Investigate effective endpoint security policy and tamper-protection or configuration drift.'. It does not establish success for the stated scenario; the needed evidence is 'Approved signed apps run and an unapproved executable fails during the enforcement pilot.'.

B:

This observation would validate a different case: An administrator removes a BitLocker encryption policy and assumes the already encrypted drives instantly decrypt. It would check 'The device remains protected until an explicitly approved decryption task completes.' after 'Track device encryption state separately from policy assignment and use approved decryption workflow if required.'. It does not establish success for the stated scenario; the needed evidence is 'Approved signed apps run and an unapproved executable fails during the enforcement pilot.'.

C:

This observation would validate a different case: A corporate application fails because a security admin created an outbound firewall rule that blocks its authorized API endpoint. It would check 'The application connects to the approved API and unrelated destinations remain blocked.' after 'Use a scoped firewall policy correction permitting only the required endpoint and protocol.'. It does not establish success for the stated scenario; the needed evidence is 'Approved signed apps run and an unapproved executable fails during the enforcement pilot.'.

Question 69

An administrator incorrectly believes scope tags prevent users from receiving a deployed app assignment. Which configuration most directly resolves the stated issue?

  1. Restrict LAPS password retrieval permissions with approved RBAC and audit usage.
  2. Review supported platform minimum OS versions and assignments within the Intune compliance policy.
  3. Distinguish administrator visibility restrictions from user and device assignment targeting.
  4. Review Conditional Access policy targeting and sign-in logs for the exact grant condition.

Explanation

Correct Answer

C:

This is the most targeted action: Distinguish administrator visibility restrictions from user and device assignment targeting. The technical distinction is that scope tags govern delegated admin views, not end-user targeting by themselves. Confirm the change by checking: A tagged device receives its correctly assigned application despite regional admin visibility limits.

Incorrect Answers

A:

This action is appropriate for a different case: A Windows LAPS password appears in directory but ordinary users can retrieve it due to overly broad role membership. There, the targeted fix is 'Restrict LAPS password retrieval permissions with approved RBAC and audit usage.' because secret escrow requires narrow rights separate from general device inventory access. The current scenario instead requires 'Distinguish administrator visibility restrictions from user and device assignment targeting.' and verification that a tagged device receives its correctly assigned application despite regional admin visibility limits.

B:

This action is appropriate for a different case: A compliance policy requires an OS version but most devices report noncompliant because the version constraint is misconfigured. There, the targeted fix is 'Review supported platform minimum OS versions and assignments within the Intune compliance policy.' because compliance evaluations depend on accurate policy thresholds and platform scope. The current scenario instead requires 'Distinguish administrator visibility restrictions from user and device assignment targeting.' and verification that a tagged device receives its correctly assigned application despite regional admin visibility limits.

D:

This action is appropriate for a different case: A compliant Windows device is blocked because a Conditional Access policy targets the wrong cloud app or includes a nested exclusion. There, the targeted fix is 'Review Conditional Access policy targeting and sign-in logs for the exact grant condition.' because policy scope and sign-in context determine whether compliant devices are admitted. The current scenario instead requires 'Distinguish administrator visibility restrictions from user and device assignment targeting.' and verification that a tagged device receives its correctly assigned application despite regional admin visibility limits.

Question 70

A policy configuration conflict generates hundreds of alerts for the same device every hour. How should the endpoint team implement the requested control?

  1. Correlate remediation output with independent Endpoint Analytics metrics and repeating-event reports.
  2. Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.
  3. Correlate restart frequency with device model and driver deployment history.
  4. Deduplicate alert events and define actionable thresholds with correlation IDs.

Explanation

Correct Answer

D:

This is the most targeted action: Deduplicate alert events and define actionable thresholds with correlation IDs. The technical distinction is that alert floods can obscure distinct urgent issues and overload support teams. Confirm the change by checking: A controlled conflict produces one traceable case rather than duplicate unbounded tickets.

Incorrect Answers

A:

This action is appropriate for a different case: A remediation script shows success but endpoint performance still degrades after each reboot. There, the targeted fix is 'Correlate remediation output with independent Endpoint Analytics metrics and repeating-event reports.' because successful script exit is not equivalent to sustained user-experience improvement. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.

B:

This action is appropriate for a different case: An operations team wants automated notifications when a previously compliant device becomes noncompliant, not weekly manual spreadsheet checks. There, the targeted fix is 'Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.' because timely alerting reduces time to investigate deterioration in endpoint posture. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.

C:

This action is appropriate for a different case: An organization sees repeated unexpected restarts on one hardware model after a new driver rollout. There, the targeted fix is 'Correlate restart frequency with device model and driver deployment history.' because reliability changes should be investigated by cohort and change timing. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.