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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 8

Question 70

A policy configuration conflict generates hundreds of alerts for the same device every hour. How should the endpoint team implement the requested control?

  1. Correlate remediation output with independent Endpoint Analytics metrics and repeating-event reports.
  2. Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.
  3. Correlate restart frequency with device model and driver deployment history.
  4. Deduplicate alert events and define actionable thresholds with correlation IDs.

Explanation

Correct Answer

D:

This is the most targeted action: Deduplicate alert events and define actionable thresholds with correlation IDs. The technical distinction is that alert floods can obscure distinct urgent issues and overload support teams. Confirm the change by checking: A controlled conflict produces one traceable case rather than duplicate unbounded tickets.

Incorrect Answers

A:

This action is appropriate for a different case: A remediation script shows success but endpoint performance still degrades after each reboot. There, the targeted fix is 'Correlate remediation output with independent Endpoint Analytics metrics and repeating-event reports.' because successful script exit is not equivalent to sustained user-experience improvement. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.

B:

This action is appropriate for a different case: An operations team wants automated notifications when a previously compliant device becomes noncompliant, not weekly manual spreadsheet checks. There, the targeted fix is 'Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.' because timely alerting reduces time to investigate deterioration in endpoint posture. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.

C:

This action is appropriate for a different case: An organization sees repeated unexpected restarts on one hardware model after a new driver rollout. There, the targeted fix is 'Correlate restart frequency with device model and driver deployment history.' because reliability changes should be investigated by cohort and change timing. The current scenario instead requires 'Deduplicate alert events and define actionable thresholds with correlation IDs.' and verification that a controlled conflict produces one traceable case rather than duplicate unbounded tickets.

Question 71

Apple enrollment receives error messages after Intune certificate renewal because the technician created a new push certificate instead of renewing the existing one. Which finding would support closing the deployment or security issue?

  1. A corrected pilot membership receives compliance policies without enrolling again.
  2. The pilot fleet can receive push commands under a confirmed valid certificate mapping.
  3. The user retains personal data and an admin can remove only the approved company-managed data.
  4. An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: The pilot fleet can receive push commands under a confirmed valid certificate mapping. It would confirm that the intended intervention, 'Restore or remediate the Apple MDM certificate identity using Microsoft's supported migration guidance.', addressed the problem because a mismatched push identity can require device re-enrollment and is not a harmless rename.

Incorrect Answers

A:

This observation would validate a different case: A device enrolls but its compliance policy never arrives because it is placed in an unexpectedly excluded dynamic group. It would check 'A corrected pilot membership receives compliance policies without enrolling again.' after 'Inspect target assignment groups, exclusions and device membership before deleting the enrollment.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot fleet can receive push commands under a confirmed valid certificate mapping.'.

C:

This observation would validate a different case: An employee with a personal Android phone needs protected Teams access without granting IT full device wipe privileges. It would check 'The user retains personal data and an admin can remove only the approved company-managed data.' after 'Use Android work-profile or app-protection management appropriate for personally owned devices.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot fleet can receive push commands under a confirmed valid certificate mapping.'.

D:

This observation would validate a different case: A chain purchases Android handsets in bulk and wants zero-touch registration when users first power them on. It would check 'An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.' after 'Integrate compatible Android zero-touch enrollment with Intune configuration assignments.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot fleet can receive push commands under a confirmed valid certificate mapping.'.

Question 72

The organization requires users to be standard users after Autopilot rather than local administrators during setup. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Limit critical OOBE apps and move nonessential installations to post-enrollment deployments.
  2. Select an appropriate cloud-native Entra join deployment or plan validated domain connectivity.
  3. Configure supported account type settings for the applicable Autopilot deployment mode.
  4. Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.

Explanation

Correct Answer

C:

This is the most targeted action: Configure supported account type settings for the applicable Autopilot deployment mode. The technical distinction is that deployment configuration controls whether users gain standing local administrative privilege. Confirm the change by checking: The signed-in employee cannot elevate without an authorized privilege mechanism.

Incorrect Answers

A:

This action is appropriate for a different case: A device preparation policy unexpectedly installs too many apps during initial setup and times out on slow branch links. There, the targeted fix is 'Limit critical OOBE apps and move nonessential installations to post-enrollment deployments.' because device preparation deliberately limits setup app/script complexity for reliability. The current scenario instead requires 'Configure supported account type settings for the applicable Autopilot deployment mode.' and verification that the signed-in employee cannot elevate without an authorized privilege mechanism.

B:

This action is appropriate for a different case: A field device is configured for hybrid join though it never has a reliable route to domain controllers during the first boot. There, the targeted fix is 'Select an appropriate cloud-native Entra join deployment or plan validated domain connectivity.' because hybrid enrollment depends on reachable domain services at the required stage. The current scenario instead requires 'Configure supported account type settings for the applicable Autopilot deployment mode.' and verification that the signed-in employee cannot elevate without an authorized privilege mechanism.

D:

This action is appropriate for a different case: A Windows 365 Cloud PC image contains an old line-of-business client and every new device inherits the obsolete version. There, the targeted fix is 'Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.' because Cloud PC image management should separate baseline contents from later policy configuration. The current scenario instead requires 'Configure supported account type settings for the applicable Autopilot deployment mode.' and verification that the signed-in employee cannot elevate without an authorized privilege mechanism.

Question 73

A security baseline uses an older configuration and the team wants to adopt a new recommended baseline version without breaking specialized apps. What should the Microsoft 365 endpoint administrator configure first?

  1. Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.
  2. Compare baseline versions and pilot the updated policy with compatibility tests.
  3. Check BitLocker escrow and policy reporting rather than disabling the compliance requirement.
  4. Create an Intune disk encryption policy with appropriate escrow and recovery settings.

Explanation

Correct Answer

B:

This is the most targeted action: Compare baseline versions and pilot the updated policy with compatibility tests. The technical distinction is that baseline revisions can alter settings and require controlled migration. Confirm the change by checking: A test group meets the new settings without loss of required business application behavior.

Incorrect Answers

A:

This action is appropriate for a different case: Defender for Endpoint device risk rises above an approved threshold, but Conditional Access still allows the endpoint unrestricted corporate access. There, the targeted fix is 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.' because risk-based compliance can inform application access decisions. The current scenario instead requires 'Compare baseline versions and pilot the updated policy with compatibility tests.' and verification that a test group meets the new settings without loss of required business application behavior.

C:

This action is appropriate for a different case: A Windows endpoint has encryption enabled but compliance reports failure because its recovery key has not been backed up. There, the targeted fix is 'Check BitLocker escrow and policy reporting rather than disabling the compliance requirement.' because encrypted state and verifiable key escrow are related but distinct requirements. The current scenario instead requires 'Compare baseline versions and pilot the updated policy with compatibility tests.' and verification that a test group meets the new settings without loss of required business application behavior.

D:

This action is appropriate for a different case: A fleet must enforce BitLocker encryption and escrow recovery keys in Microsoft Entra ID for help desk recovery. There, the targeted fix is 'Create an Intune disk encryption policy with appropriate escrow and recovery settings.' because encryption management must preserve recovery information for authorized administrators. The current scenario instead requires 'Compare baseline versions and pilot the updated policy with compatibility tests.' and verification that a test group meets the new settings without loss of required business application behavior.

Question 74

New company laptops unexpectedly enroll under personal ownership when users register work accounts manually. How should the endpoint team implement the requested control?

  1. Create a dynamic device membership rule using supported operating system properties.
  2. Validate the rule syntax and supported device attributes, then inspect membership processing results.
  3. Use the approved corporate provisioning and ownership recognition workflow.
  4. Confirm directory synchronization and membership processing before manually adding a permanent exception.

Explanation

Correct Answer

C:

This is the most targeted action: Use the approved corporate provisioning and ownership recognition workflow. The technical distinction is that manual account association can differ from organization-controlled provisioning. Confirm the change by checking: The next enrolled test laptop records corporate ownership and receives only the intended policies.

Incorrect Answers

A:

This action is appropriate for a different case: A sales organization wants newly provisioned laptops automatically assigned to an Entra device group based on their operating system. There, the targeted fix is 'Create a dynamic device membership rule using supported operating system properties.' because dynamic group membership continuously evaluates device attributes rather than manual rosters. The current scenario instead requires 'Use the approved corporate provisioning and ownership recognition workflow.' and verification that the next enrolled test laptop records corporate ownership and receives only the intended policies.

B:

This action is appropriate for a different case: An Entra device dynamic group stops updating after an administrator changes the membership rule syntax. There, the targeted fix is 'Validate the rule syntax and supported device attributes, then inspect membership processing results.' because an invalid rule cannot continuously target Intune assignments. The current scenario instead requires 'Use the approved corporate provisioning and ownership recognition workflow.' and verification that the next enrolled test laptop records corporate ownership and receives only the intended policies.

D:

This action is appropriate for a different case: A Windows endpoint is missing from an Entra dynamic group because its directory attributes have not synchronized. There, the targeted fix is 'Confirm directory synchronization and membership processing before manually adding a permanent exception.' because automatic group evaluation depends on accurate current object attributes. The current scenario instead requires 'Use the approved corporate provisioning and ownership recognition workflow.' and verification that the next enrolled test laptop records corporate ownership and receives only the intended policies.

Question 75

A macOS Mac enrolled through Company Portal fails to receive management after the user denies the required profile installation. What observation most directly verifies the intended fix?

  1. A reset corporate iPad automatically returns to managed setup with the expected restrictions.
  2. A test phone allows personal apps outside work profile and protects work data inside it.
  3. A newly joined authorized Windows laptop appears as an Intune managed device after sign-in.
  4. The Mac shows the management profile and responds to a scheduled check-in.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The Mac shows the management profile and responds to a scheduled check-in. It would confirm that the intended intervention, 'Guide the user through supported macOS enrollment approval and verify the management profile.', addressed the problem because user-approved enrollment needs a valid installed MDM profile on the Mac.

Incorrect Answers

A:

This observation would validate a different case: An organization requires supervised corporate iPads with no removable company management profile. It would check 'A reset corporate iPad automatically returns to managed setup with the expected restrictions.' after 'Integrate Apple Business Manager with Intune and apply automated device enrollment and supervision.'. It does not establish success for the stated scenario; the needed evidence is 'The Mac shows the management profile and responds to a scheduled check-in.'.

B:

This observation would validate a different case: A company permits personal apps on its corporate Android phones but wants firm separation of employee and enterprise data. It would check 'A test phone allows personal apps outside work profile and protects work data inside it.' after 'Deploy Android Enterprise corporate-owned devices with work profile (COPE) enrollment.'. It does not establish success for the stated scenario; the needed evidence is 'The Mac shows the management profile and responds to a scheduled check-in.'.

C:

This observation would validate a different case: Company-owned Windows laptops are Entra joined but none appear in Intune after first sign-in because automatic MDM enrollment is not enabled. It would check 'A newly joined authorized Windows laptop appears as an Intune managed device after sign-in.' after 'Configure Microsoft Intune MDM user scope and required automatic enrollment prerequisites.'. It does not establish success for the stated scenario; the needed evidence is 'The Mac shows the management profile and responds to a scheduled check-in.'.

Question 76

A managed Android app receives a configuration key from a public email rather than through controlled policy. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Create an Intune app configuration policy using supported managed app configuration settings.
  2. Check which organizational identity and supported app instance is receiving the policy.
  3. Enforce Conditional Access and managed-app data transfer boundaries for unsupported clients.
  4. Verify the app's Intune MAM compatibility and deploy a supported build.

Explanation

Correct Answer

A:

This is the most targeted action: Create an Intune app configuration policy using supported managed app configuration settings. The technical distinction is that app configuration can deliver managed settings through a governed assignment. Confirm the change by checking: The app reads its approved endpoint and tenant options without exposing them in user emails.

Incorrect Answers

B:

This action is appropriate for a different case: A new Teams app version is installed, but app protection appears inactive because a stale user account is signed in. There, the targeted fix is 'Check which organizational identity and supported app instance is receiving the policy.' because MAM protection follows the managed work account context. The current scenario instead requires 'Create an Intune app configuration policy using supported managed app configuration settings.' and verification that the app reads its approved endpoint and tenant options without exposing them in user emails.

C:

This action is appropriate for a different case: An employee accesses a protected work document through a third-party app that is not enrolled in the Intune app protection ecosystem. There, the targeted fix is 'Enforce Conditional Access and managed-app data transfer boundaries for unsupported clients.' because unsupported apps should not silently gain the same trust as protected clients. The current scenario instead requires 'Create an Intune app configuration policy using supported managed app configuration settings.' and verification that the app reads its approved endpoint and tenant options without exposing them in user emails.

D:

This action is appropriate for a different case: A protected iOS app shows a user-facing error because its app protection SDK integration is not supported by the installed app version. There, the targeted fix is 'Verify the app's Intune MAM compatibility and deploy a supported build.' because app protection requires supported clients, not just a policy assignment. The current scenario instead requires 'Create an Intune app configuration policy using supported managed app configuration settings.' and verification that the app reads its approved endpoint and tenant options without exposing them in user emails.

Question 77

A sales organization wants newly provisioned laptops automatically assigned to an Entra device group based on their operating system. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Review Entra device-join permissions and per-user device limits before repeating enrollment.
  2. Use the approved corporate provisioning and ownership recognition workflow.
  3. Use the appropriate device-based targeting strategy for settings that must persist across users.
  4. Create a dynamic device membership rule using supported operating system properties.

Explanation

Correct Answer

D:

This is the most targeted action: Create a dynamic device membership rule using supported operating system properties. The technical distinction is that dynamic group membership continuously evaluates device attributes rather than manual rosters. Confirm the change by checking: A test Windows device joins the intended group and a test macOS device does not.

Incorrect Answers

A:

This action is appropriate for a different case: A technician attempts to Entra join company devices using an account that is not permitted to join additional devices. There, the targeted fix is 'Review Entra device-join permissions and per-user device limits before repeating enrollment.' because authentication alone does not override tenant device join restrictions. The current scenario instead requires 'Create a dynamic device membership rule using supported operating system properties.' and verification that a test Windows device joins the intended group and a test macOS device does not.

B:

This action is appropriate for a different case: New company laptops unexpectedly enroll under personal ownership when users register work accounts manually. There, the targeted fix is 'Use the approved corporate provisioning and ownership recognition workflow.' because manual account association can differ from organization-controlled provisioning. The current scenario instead requires 'Create a dynamic device membership rule using supported operating system properties.' and verification that a test Windows device joins the intended group and a test macOS device does not.

C:

This action is appropriate for a different case: A fleet of laptops is shared among shifts and a user-based Entra group causes the same device to receive inconsistent assignments. There, the targeted fix is 'Use the appropriate device-based targeting strategy for settings that must persist across users.' because user-based membership follows sign-in identity rather than the stable shared endpoint. The current scenario instead requires 'Create a dynamic device membership rule using supported operating system properties.' and verification that a test Windows device joins the intended group and a test macOS device does not.

Question 78

A HoloLens 2 headset is used for guided industrial work and must have management settings applied without modifying desktops. Which Intune or Entra management approach best fits this scenario?

  1. Correct the imported ADMX metadata and related dependencies using supported Intune import rules.
  2. Create and assign the platform-specific macOS FileVault and recovery-key configuration.
  3. Assign supported HoloLens device configuration policies to its dedicated managed group.
  4. Plan enrollment-time grouping and assignment precedence for critical first-login configurations.

Explanation

Correct Answer

C:

This is the most targeted action: Assign supported HoloLens device configuration policies to its dedicated managed group. The technical distinction is that mixed-reality endpoints have platform-specific management settings. Confirm the change by checking: An enrolled headset receives only its intended kiosk and enterprise configuration.

Incorrect Answers

A:

This action is appropriate for a different case: A Windows ADMX policy was imported with a duplicate namespace and now the administrative template cannot be saved. There, the targeted fix is 'Correct the imported ADMX metadata and related dependencies using supported Intune import rules.' because imported schemas must be syntactically and logically consistent. The current scenario instead requires 'Assign supported HoloLens device configuration policies to its dedicated managed group.' and verification that an enrolled headset receives only its intended kiosk and enterprise configuration.

B:

This action is appropriate for a different case: A Mac needs FileVault configuration but the admin targets a Windows BitLocker settings catalog profile. There, the targeted fix is 'Create and assign the platform-specific macOS FileVault and recovery-key configuration.' because encryption controls differ by operating system and management channel. The current scenario instead requires 'Assign supported HoloLens device configuration policies to its dedicated managed group.' and verification that an enrolled headset receives only its intended kiosk and enterprise configuration.

D:

This action is appropriate for a different case: A device receives the wrong Wi-Fi profile because its enrollment-time platform group membership has not been evaluated yet. There, the targeted fix is 'Plan enrollment-time grouping and assignment precedence for critical first-login configurations.' because enrollment assignments may need target resolution before full inventory processing. The current scenario instead requires 'Assign supported HoloLens device configuration policies to its dedicated managed group.' and verification that an enrolled headset receives only its intended kiosk and enterprise configuration.

Question 79

A laptop must arrive ready for an employee after technicians install time-consuming core apps in the warehouse before shipment. Which configuration most directly resolves the stated issue?

  1. Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.
  2. Review provisioning policy region and supported placement settings before creating new Cloud PCs.
  3. Create an Intune Windows feature update policy targeting the required supported version.
  4. Plan an eligible Windows 11 upgrade using Intune feature update policies and readiness checks.

Explanation

Correct Answer

A:

This is the most targeted action: Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase. The technical distinction is that pre-provisioning separates technician-side device readiness from later user personalization. Confirm the change by checking: The user finishes setup quickly and the technician-staged applications are present.

Incorrect Answers

B:

This action is appropriate for a different case: Users complain that newly provisioned Cloud PCs are created in the wrong geographic location for data residency requirements. There, the targeted fix is 'Review provisioning policy region and supported placement settings before creating new Cloud PCs.' because Cloud PC regional placement must align with location policy and service availability. The current scenario instead requires 'Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.' and verification that the user finishes setup quickly and the technician-staged applications are present.

C:

This action is appropriate for a different case: An organization wants to pin devices to a specific Windows 11 release while allowing security quality updates. There, the targeted fix is 'Create an Intune Windows feature update policy targeting the required supported version.' because feature update version targeting is distinct from monthly quality update cadence. The current scenario instead requires 'Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.' and verification that the user finishes setup quickly and the technician-staged applications are present.

D:

This action is appropriate for a different case: Windows laptops remain on an unsupported Windows 10 release while hardware meets the organization’s Windows 11 requirements. There, the targeted fix is 'Plan an eligible Windows 11 upgrade using Intune feature update policies and readiness checks.' because controlled feature updates can target supported release upgrades without rebuilding devices. The current scenario instead requires 'Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.' and verification that the user finishes setup quickly and the technician-staged applications are present.

Question 80

An administrator confuses Microsoft 365 Apps update channels with Windows OS feature update rings. Which result would demonstrate that the new configuration works?

  1. The Office client follows its app channel while the OS stays on its target version.
  2. The test client downloads content from allowed local peers and not prohibited external peers.
  3. Pilot Macs report the approved OS version after the assigned update window.
  4. The pilot's reported version converges with its verified local build after sync.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: The Office client follows its app channel while the OS stays on its target version. It would confirm that the intended intervention, 'Manage Microsoft 365 Apps channels separately from Windows device OS update policies.', addressed the problem because application servicing and Windows feature updates have different management planes.

Incorrect Answers

B:

This observation would validate a different case: An admin configures Delivery Optimization peers across the public internet when policy permits only same-subnet sharing. It would check 'The test client downloads content from allowed local peers and not prohibited external peers.' after 'Limit delivery group/peer scope to the approved network boundary.'. It does not establish success for the stated scenario; the needed evidence is 'The Office client follows its app channel while the OS stays on its target version.'.

C:

This observation would validate a different case: Mac laptops should install a new macOS patch outside peak business hours while preserving user notice. It would check 'Pilot Macs report the approved OS version after the assigned update window.' after 'Deploy supported macOS software update policy through the Intune Settings Catalog.'. It does not establish success for the stated scenario; the needed evidence is 'The Office client follows its app channel while the OS stays on its target version.'.

D:

This observation would validate a different case: A macOS fleet reports inconsistent patch status because the management reporting sync hasn't completed after update. It would check 'The pilot's reported version converges with its verified local build after sync.' after 'Check device check-in, update reporting lag and local OS version before declaring failure.'. It does not establish success for the stated scenario; the needed evidence is 'The Office client follows its app channel while the OS stays on its target version.'.