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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 49

Question 480

An organization sees repeated unexpected restarts on one hardware model after a new driver rollout. Which endpoint administration action best addresses the requirement?

  1. Deduplicate alert events and define actionable thresholds with correlation IDs.
  2. Export Intune app installation state per device and failure category.
  3. Review Endpoint Analytics startup performance reports and compare deployment cohorts.
  4. Correlate restart frequency with device model and driver deployment history.

Explanation

Correct Answer

D:

This is the most targeted action: Correlate restart frequency with device model and driver deployment history. The technical distinction is that reliability changes should be investigated by cohort and change timing. Confirm the change by checking: The post-remediation model reports fewer unexpected restarts under comparable usage.

Incorrect Answers

A:

This action is appropriate for a different case: A policy configuration conflict generates hundreds of alerts for the same device every hour. There, the targeted fix is 'Deduplicate alert events and define actionable thresholds with correlation IDs.' because alert floods can obscure distinct urgent issues and overload support teams. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.

B:

This action is appropriate for a different case: After a corporate app deployment, devices show inconsistent app install results but the dashboard aggregates only successful check-ins. There, the targeted fix is 'Export Intune app installation state per device and failure category.' because enrollment check-in does not prove application deployment completed. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.

C:

This action is appropriate for a different case: A service desk needs to identify whether Windows endpoints have slow startup caused by a new login agent rather than simple user complaints. There, the targeted fix is 'Review Endpoint Analytics startup performance reports and compare deployment cohorts.' because measured startup telemetry supports evidence-based performance troubleshooting. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.

Question 481

An iOS configuration update is queued but employees report it has not arrived despite healthy device enrollment. Which finding would support closing the deployment or security issue?

  1. The eligible iOS pilot gets the VPN and the unsupported version is excluded.
  2. The pilot reports one intended applied password policy and no setting conflict.
  3. A pilot check-in applies the revised iOS configuration and status updates in the portal.
  4. A pilot Android device receives the certificate and connects to the secure SSID.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: A pilot check-in applies the revised iOS configuration and status updates in the portal. It would confirm that the intended intervention, 'Inspect profile assignment, latest device check-in and pending policy sync status.', addressed the problem because an enrolled device may be offline or awaiting policy processing.

Incorrect Answers

A:

This observation would validate a different case: An administrator assigns a corporate VPN profile to every iOS device but wants it only on devices with a supported OS version. It would check 'The eligible iOS pilot gets the VPN and the unsupported version is excluded.' after 'Use appropriate Intune assignment filters alongside group targeting.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot check-in applies the revised iOS configuration and status updates in the portal.'.

B:

This observation would validate a different case: A Windows configuration profile shows 'conflict' for password length because two profiles target the same device with different values. It would check 'The pilot reports one intended applied password policy and no setting conflict.' after 'Inspect per-setting status and revise overlapping profile assignments or definitions.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot check-in applies the revised iOS configuration and status updates in the portal.'.

D:

This observation would validate a different case: A mobile team pushes an Android Wi-Fi profile that references an enterprise certificate missing on the target devices. It would check 'A pilot Android device receives the certificate and connects to the secure SSID.' after 'Deploy the required certificate and an appropriately configured Android Wi-Fi configuration profile.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot check-in applies the revised iOS configuration and status updates in the portal.'.

Question 482

A Tunnel for MAM deployment sends unrelated personal device traffic into the corporate network instead of only the approved managed app. How should the administrator establish that the intended control succeeded?

  1. Only the approved corporate app's requests traverse the tunnel during a controlled test.
  2. The approved executable elevates and a same-named unsigned test binary is denied.
  3. The approved utility works and unrelated command execution does not gain admin rights.
  4. The contractor can assist the approved device but cannot start an unauthorized session.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: Only the approved corporate app's requests traverse the tunnel during a controlled test. It would confirm that the intended intervention, 'Constrain tunnel configuration and application policy to permitted work-app traffic.', addressed the problem because per-app network controls should not silently become device-wide interception.

Incorrect Answers

B:

This observation would validate a different case: An EPM elevation rule matches any application with a loose name and unexpectedly grants admin privilege to an unapproved binary. It would check 'The approved executable elevates and a same-named unsigned test binary is denied.' after 'Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.'. It does not establish success for the stated scenario; the needed evidence is 'Only the approved corporate app's requests traverse the tunnel during a controlled test.'.

C:

This observation would validate a different case: An EPM rule was created for Windows but a test user can elevate every command prompt child process. It would check 'The approved utility works and unrelated command execution does not gain admin rights.' after 'Inspect EPM elevation conditions and limit administrative process scope to approved applications.'. It does not establish success for the stated scenario; the needed evidence is 'Only the approved corporate app's requests traverse the tunnel during a controlled test.'.

D:

This observation would validate a different case: A contractor attempts to use Remote Help to control devices outside their scope tag and role assignment. It would check 'The contractor can assist the approved device but cannot start an unauthorized session.' after 'Limit Remote Help permissions and device scope through supported RBAC arrangements.'. It does not establish success for the stated scenario; the needed evidence is 'Only the approved corporate app's requests traverse the tunnel during a controlled test.'.

Question 483

A PIN policy is applied but Windows Hello for Business enrollment fails on devices without a functional TPM. Which configuration most directly resolves the stated issue?

  1. Diagnose supported hardware and Windows Hello provisioning requirements instead of weakening policy globally.
  2. Use an app-protection-based Conditional Access requirement appropriate for supported mobile clients.
  3. Deploy Windows LAPS policy through Intune and back up unique device passwords to the approved directory.
  4. Configure the Windows local users and groups policy in Intune with supported membership settings.

Explanation

Correct Answer

A:

This is the most targeted action: Diagnose supported hardware and Windows Hello provisioning requirements instead of weakening policy globally. The technical distinction is that credential provisioning depends on platform capabilities and tenant settings. Confirm the change by checking: An eligible pilot device provisions its Hello key and an ineligible device gets an actionable diagnostic.

Incorrect Answers

B:

This action is appropriate for a different case: A bring-your-own iOS user needs app data protection but the admin applies a device compliance requirement without managing the device. There, the targeted fix is 'Use an app-protection-based Conditional Access requirement appropriate for supported mobile clients.' because managed application trust differs from MDM device compliance trust. The current scenario instead requires 'Diagnose supported hardware and Windows Hello provisioning requirements instead of weakening policy globally.' and verification that an eligible pilot device provisions its Hello key and an ineligible device gets an actionable diagnostic.

C:

This action is appropriate for a different case: A help desk wants access to users' local administrator passwords but all workstations share one manually assigned value. There, the targeted fix is 'Deploy Windows LAPS policy through Intune and back up unique device passwords to the approved directory.' because unique rotating administrator secrets reduce lateral movement risk. The current scenario instead requires 'Diagnose supported hardware and Windows Hello provisioning requirements instead of weakening policy globally.' and verification that an eligible pilot device provisions its Hello key and an ineligible device gets an actionable diagnostic.

D:

This action is appropriate for a different case: A customer wants only a specific device support group to be local Administrators on Windows endpoints, not every cloud user. There, the targeted fix is 'Configure the Windows local users and groups policy in Intune with supported membership settings.' because local administrative membership needs explicit managed authorization. The current scenario instead requires 'Diagnose supported hardware and Windows Hello provisioning requirements instead of weakening policy globally.' and verification that an eligible pilot device provisions its Hello key and an ineligible device gets an actionable diagnostic.

Question 484

An attacker uses Office macros to launch credential theft from a managed Windows laptop. Which finding would support closing the deployment or security issue?

  1. High-risk pilot devices are blocked while low-risk compliant devices retain access.
  2. The kiosk and laptop each receive their intended controls without cross-assignment.
  3. The legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.
  4. A controlled macro-based process launch is blocked without harming approved documents.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: A controlled macro-based process launch is blocked without harming approved documents. It would confirm that the intended intervention, 'Deploy appropriate Attack Surface Reduction rules and validate application compatibility.', addressed the problem because ASR reduces specific abuse paths beyond ordinary malware signatures.

Incorrect Answers

A:

This observation would validate a different case: Defender for Endpoint device risk rises above an approved threshold, but Conditional Access still allows the endpoint unrestricted corporate access. It would check 'High-risk pilot devices are blocked while low-risk compliant devices retain access.' after 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled macro-based process launch is blocked without harming approved documents.'.

B:

This observation would validate a different case: A business requires separate security baseline configurations for kiosks and ordinary employee laptops. It would check 'The kiosk and laptop each receive their intended controls without cross-assignment.' after 'Create tailored Intune security baseline assignments for each device purpose and validate conflicts.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled macro-based process launch is blocked without harming approved documents.'.

C:

This observation would validate a different case: A malware exclusion requested by developers is too broad and covers the entire user downloads directory. It would check 'The legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.' after 'Replace the broad Defender exclusion with a narrowly justified and approved path/process rule.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled macro-based process launch is blocked without harming approved documents.'.

Question 485

An administrator creates a strict app protection policy for Android and accidentally targets personal iPhones as well. What observation most directly verifies the intended fix?

  1. Android targets receive the rule and unrelated iOS users are unaffected.
  2. The corporate app receives its server address and the BYOD version does not.
  3. The targeted app starts with the right corporate tenant and no manual text entry.
  4. The app gets its intended work URL while the personal device remains unenrolled.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: Android targets receive the rule and unrelated iOS users are unaffected. It would confirm that the intended intervention, 'Use platform-specific app protection policies with precise assignment scopes.', addressed the problem because mobile app protection settings are implemented separately per platform.

Incorrect Answers

B:

This observation would validate a different case: An organization-owned Android device has a managed app requiring a kiosk server address only on corporate hardware. It would check 'The corporate app receives its server address and the BYOD version does not.' after 'Use managed-device app configuration targeting appropriate device groups.'. It does not establish success for the stated scenario; the needed evidence is 'Android targets receive the rule and unrelated iOS users are unaffected.'.

C:

This observation would validate a different case: A company wants managed iOS and Android apps to receive a company tenant identifier without requiring users to type it every launch. It would check 'The targeted app starts with the right corporate tenant and no manual text entry.' after 'Use supported app configuration policies for managed apps or devices according to enrollment.'. It does not establish success for the stated scenario; the needed evidence is 'Android targets receive the rule and unrelated iOS users are unaffected.'.

D:

This observation would validate a different case: A personal iPad uses a supported app configuration setting delivered to managed applications even though no MDM device profile is installed. It would check 'The app gets its intended work URL while the personal device remains unenrolled.' after 'Configure the correct managed-app configuration policy for the targeted identity.'. It does not establish success for the stated scenario; the needed evidence is 'Android targets receive the rule and unrelated iOS users are unaffected.'.

Question 486

A Microsoft Tunnel gateway is online but unenrolled Android users cannot start application-specific connections. What should the Microsoft 365 endpoint administrator configure first?

  1. Publish and validate the appropriate CA trust chain before onboarding clients.
  2. Check Tunnel for MAM application configuration, gateway status and supported client integration.
  3. Evaluate Intune Enterprise App Catalog for the supported app and managed updates.
  4. Configure Intune Endpoint Privilege Management (EPM) elevation policies for that signed and approved app.

Explanation

Correct Answer

B:

This is the most targeted action: Check Tunnel for MAM application configuration, gateway status and supported client integration. The technical distinction is that gateway reachability does not guarantee a MAM policy correctly invokes it. Confirm the change by checking: The test protected application establishes an authorized tunnel and its status reports healthy.

Incorrect Answers

A:

This action is appropriate for a different case: A corporate Wi-Fi system rejects Cloud PKI client certificates because the RADIUS server does not trust the new intermediate CA. There, the targeted fix is 'Publish and validate the appropriate CA trust chain before onboarding clients.' because certificate issuance alone does not create relying-party trust. The current scenario instead requires 'Check Tunnel for MAM application configuration, gateway status and supported client integration.' and verification that the test protected application establishes an authorized tunnel and its status reports healthy.

C:

This action is appropriate for a different case: An enterprise needs to deploy a commonly used third-party Windows app and does not want to maintain every vendor installer version manually. There, the targeted fix is 'Evaluate Intune Enterprise App Catalog for the supported app and managed updates.' because the catalog can simplify packaging and update lifecycle for supported applications. The current scenario instead requires 'Check Tunnel for MAM application configuration, gateway status and supported client integration.' and verification that the test protected application establishes an authorized tunnel and its status reports healthy.

D:

This action is appropriate for a different case: A company wants standard users to elevate one approved IT utility without granting permanent local administrator access. There, the targeted fix is 'Configure Intune Endpoint Privilege Management (EPM) elevation policies for that signed and approved app.' because just-in-time elevation narrows privilege compared with standing administrator membership. The current scenario instead requires 'Check Tunnel for MAM application configuration, gateway status and supported client integration.' and verification that the test protected application establishes an authorized tunnel and its status reports healthy.

Question 487

Endpoint Analytics reports poor application reliability but the team monitors only Windows boot speed. Which configuration most directly resolves the stated issue?

  1. Use application reliability metrics alongside startup performance in Endpoint Analytics.
  2. Use Intune reporting exports or supported Graph reporting endpoints and create a governed dashboard.
  3. Track service notifications against affected endpoint platforms, dependencies and owned runbooks.
  4. Include stale-device and missing-data treatment in compliance reporting definitions.

Explanation

Correct Answer

A:

This is the most targeted action: Use application reliability metrics alongside startup performance in Endpoint Analytics. The technical distinction is that boot metrics alone do not explain crashes and application failures. Confirm the change by checking: A targeted report identifies the affected app crash trend separately from boot duration.

Incorrect Answers

B:

This action is appropriate for a different case: A tenant has four months of Intune compliance history but executives want trend reporting without manually copying screenshots. There, the targeted fix is 'Use Intune reporting exports or supported Graph reporting endpoints and create a governed dashboard.' because historical trend analysis requires repeatable, appropriately scoped data extraction. The current scenario instead requires 'Use application reliability metrics alongside startup performance in Endpoint Analytics.' and verification that a targeted report identifies the affected app crash trend separately from boot duration.

C:

This action is appropriate for a different case: The Intune message center announces a change to a management service and the help desk wants to assess business impact. There, the targeted fix is 'Track service notifications against affected endpoint platforms, dependencies and owned runbooks.' because service communications require translation into operational readiness decisions. The current scenario instead requires 'Use application reliability metrics alongside startup performance in Endpoint Analytics.' and verification that a targeted report identifies the affected app crash trend separately from boot duration.

D:

This action is appropriate for a different case: A report claims 100% compliance because it excludes devices that have not checked in for 30 days. There, the targeted fix is 'Include stale-device and missing-data treatment in compliance reporting definitions.' because selective omission can misstate fleet security health. The current scenario instead requires 'Use application reliability metrics alongside startup performance in Endpoint Analytics.' and verification that a targeted report identifies the affected app crash trend separately from boot duration.

Question 488

A company wants managed iOS and Android apps to receive a company tenant identifier without requiring users to type it every launch. What is the most appropriate management decision?

  1. Use supported app configuration policies for managed apps or devices according to enrollment.
  2. Configure the permitted offline access timer and blocked access behavior for the protected app.
  3. Configure Intune app data transfer restrictions using an allowed managed-app boundary.
  4. Inspect the targeted app list, account identity and effective policy settings.

Explanation

Correct Answer

A:

This is the most targeted action: Use supported app configuration policies for managed apps or devices according to enrollment. The technical distinction is that managed configuration delivers controlled parameters without hardcoded user instructions. Confirm the change by checking: The targeted app starts with the right corporate tenant and no manual text entry.

Incorrect Answers

B:

This action is appropriate for a different case: An organization's app protection policy enforces offline grace time but users can keep accessing work data indefinitely when disconnected. There, the targeted fix is 'Configure the permitted offline access timer and blocked access behavior for the protected app.' because app protection policies can govern access when the client cannot revalidate identity. The current scenario instead requires 'Use supported app configuration policies for managed apps or devices according to enrollment.' and verification that the targeted app starts with the right corporate tenant and no manual text entry.

C:

This action is appropriate for a different case: A company permits personal app copy/paste but corporate app users must only paste into other protected work apps. There, the targeted fix is 'Configure Intune app data transfer restrictions using an allowed managed-app boundary.' because selective restrictions can preserve personal usability while preventing leakage. The current scenario instead requires 'Use supported app configuration policies for managed apps or devices according to enrollment.' and verification that the targeted app starts with the right corporate tenant and no manual text entry.

D:

This action is appropriate for a different case: An Intune app protection policy requires data encryption, but the user reports that a supported app still opens without an app PIN. There, the targeted fix is 'Inspect the targeted app list, account identity and effective policy settings.' because an assigned policy must apply to the correct app and user identity. The current scenario instead requires 'Use supported app configuration policies for managed apps or devices according to enrollment.' and verification that the targeted app starts with the right corporate tenant and no manual text entry.

Question 489

A device is marked registered but the organization requires joined identity for a Windows security baseline deployment. Which configuration most directly resolves the stated issue?

  1. Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.
  2. Use the appropriate device-based targeting strategy for settings that must persist across users.
  3. Combine appropriate managed device identity with evaluated Intune compliance and Conditional Access requirements.
  4. Inspect Entra sign-in/device diagnostics and refresh device authentication through supported steps.

Explanation

Correct Answer

A:

This is the most targeted action: Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path. The technical distinction is that workplace registration is not equivalent to a fully joined device identity. Confirm the change by checking: The rebuilt test device reports the intended join type before the baseline is assigned.

Incorrect Answers

B:

This action is appropriate for a different case: A fleet of laptops is shared among shifts and a user-based Entra group causes the same device to receive inconsistent assignments. There, the targeted fix is 'Use the appropriate device-based targeting strategy for settings that must persist across users.' because user-based membership follows sign-in identity rather than the stable shared endpoint. The current scenario instead requires 'Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.' and verification that the rebuilt test device reports the intended join type before the baseline is assigned.

C:

This action is appropriate for a different case: An administrator wants to restrict a sensitive app to devices that are company-managed and mistakenly assumes Entra join guarantees security compliance. There, the targeted fix is 'Combine appropriate managed device identity with evaluated Intune compliance and Conditional Access requirements.' because identity ownership and actual security posture are separate trust signals. The current scenario instead requires 'Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.' and verification that the rebuilt test device reports the intended join type before the baseline is assigned.

D:

This action is appropriate for a different case: A device loses its Entra primary refresh token after a password reset and cloud application single sign-on stops functioning. There, the targeted fix is 'Inspect Entra sign-in/device diagnostics and refresh device authentication through supported steps.' because token and device identity failures should be isolated before reimaging. The current scenario instead requires 'Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.' and verification that the rebuilt test device reports the intended join type before the baseline is assigned.

Question 490

A device is marked registered but the organization requires joined identity for a Windows security baseline deployment. Which measured outcome best validates the remediation?

  1. The rebuilt test device reports the intended join type before the baseline is assigned.
  2. A joined noncompliant laptop is blocked, while a joined compliant one passes the test policy.
  3. The next enrolled test laptop records corporate ownership and receives only the intended policies.
  4. Group membership excludes the BYOD test device while keeping eligible corporate Windows endpoints.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: The rebuilt test device reports the intended join type before the baseline is assigned. It would confirm that the intended intervention, 'Transition the eligible Windows endpoint to the appropriate Microsoft Entra joined provisioning path.', addressed the problem because workplace registration is not equivalent to a fully joined device identity.

Incorrect Answers

B:

This observation would validate a different case: An administrator wants to restrict a sensitive app to devices that are company-managed and mistakenly assumes Entra join guarantees security compliance. It would check 'A joined noncompliant laptop is blocked, while a joined compliant one passes the test policy.' after 'Combine appropriate managed device identity with evaluated Intune compliance and Conditional Access requirements.'. It does not establish success for the stated scenario; the needed evidence is 'The rebuilt test device reports the intended join type before the baseline is assigned.'.

C:

This observation would validate a different case: New company laptops unexpectedly enroll under personal ownership when users register work accounts manually. It would check 'The next enrolled test laptop records corporate ownership and receives only the intended policies.' after 'Use the approved corporate provisioning and ownership recognition workflow.'. It does not establish success for the stated scenario; the needed evidence is 'The rebuilt test device reports the intended join type before the baseline is assigned.'.

D:

This observation would validate a different case: An endpoint team targets a deployment to 'all Windows devices' but includes personal and organization-owned machines with different requirements. It would check 'Group membership excludes the BYOD test device while keeping eligible corporate Windows endpoints.' after 'Refine Entra dynamic membership criteria using trusted ownership and platform attributes.'. It does not establish success for the stated scenario; the needed evidence is 'The rebuilt test device reports the intended join type before the baseline is assigned.'.