Question 480
An organization sees repeated unexpected restarts on one hardware model after a new driver rollout. Which endpoint administration action best addresses the requirement?
Explanation
Correct Answer
This is the most targeted action: Correlate restart frequency with device model and driver deployment history. The technical distinction is that reliability changes should be investigated by cohort and change timing. Confirm the change by checking: The post-remediation model reports fewer unexpected restarts under comparable usage.
Incorrect Answers
This action is appropriate for a different case: A policy configuration conflict generates hundreds of alerts for the same device every hour. There, the targeted fix is 'Deduplicate alert events and define actionable thresholds with correlation IDs.' because alert floods can obscure distinct urgent issues and overload support teams. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.
This action is appropriate for a different case: After a corporate app deployment, devices show inconsistent app install results but the dashboard aggregates only successful check-ins. There, the targeted fix is 'Export Intune app installation state per device and failure category.' because enrollment check-in does not prove application deployment completed. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.
This action is appropriate for a different case: A service desk needs to identify whether Windows endpoints have slow startup caused by a new login agent rather than simple user complaints. There, the targeted fix is 'Review Endpoint Analytics startup performance reports and compare deployment cohorts.' because measured startup telemetry supports evidence-based performance troubleshooting. The current scenario instead requires 'Correlate restart frequency with device model and driver deployment history.' and verification that the post-remediation model reports fewer unexpected restarts under comparable usage.