Question 890
At Briarwood Property Group, a team reports that it corrected the following problem affecting tenant applications and facility services: Operations cannot locate which users own devices running an unsupported operating system. Which observation BEST verifies that the correction actually worked?
Explanation
Correct Answer
The report identifies impacted owners and tracks their migration to supported versions. This is the decisive evidence for the original problem: Operations cannot locate which users own devices running an unsupported operating system. It verifies that the intended corrective control—Correlate MDM inventory with directory ownership and OS lifecycle support status—works in the relevant environment; a completed change ticket alone would not prove the outcome at Briarwood Property Group.
Incorrect Answers
A stale or unpatched device appears as noncompliant until verified remediated. This would be relevant evidence for a different failure: A device management platform reports compliant endpoints but its patch inventory is months out of date, usually addressed by Refresh endpoint inventory and required update status before compliance decisions. It does not demonstrate that the current problem at Briarwood Property Group was resolved. The specific required evidence is: The report identifies impacted owners and tracks their migration to supported versions.
A decommissioned device can no longer authenticate to managed services. This would be relevant evidence for a different failure: An enterprise retires laptops without revoking their certificates or removing them from MDM, usually addressed by Implement secure offboarding for endpoint identity, management enrollment, and data disposal. It does not demonstrate that the current problem at Briarwood Property Group was resolved. The specific required evidence is: The report identifies impacted owners and tracks their migration to supported versions.
Work profiles enforce corporate access policy without exposing unrelated personal content. This would be relevant evidence for a different failure: Employees enroll personal phones but receive the same full-device control policy as company-owned devices, usually addressed by Apply BYOD-aware management that separates work data and privacy commitments. It does not demonstrate that the current problem at Briarwood Property Group was resolved. The specific required evidence is: The report identifies impacted owners and tracks their migration to supported versions.