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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 37

Question 360

An Intune app protection policy requires data encryption, but the user reports that a supported app still opens without an app PIN. Which endpoint administration action best addresses the requirement?

  1. Use supported app configuration policies for managed apps or devices according to enrollment.
  2. Use managed-device app configuration targeting appropriate device groups.
  3. Inspect the targeted app list, account identity and effective policy settings.
  4. Trigger selective corporate app data wipe for the managed identity where supported.

Explanation

Correct Answer

C:

This is the most targeted action: Inspect the targeted app list, account identity and effective policy settings. The technical distinction is that an assigned policy must apply to the correct app and user identity. Confirm the change by checking: The protected work account receives the intended PIN requirement.

Incorrect Answers

A:

This action is appropriate for a different case: A company wants managed iOS and Android apps to receive a company tenant identifier without requiring users to type it every launch. There, the targeted fix is 'Use supported app configuration policies for managed apps or devices according to enrollment.' because managed configuration delivers controlled parameters without hardcoded user instructions. The current scenario instead requires 'Inspect the targeted app list, account identity and effective policy settings.' and verification that the protected work account receives the intended PIN requirement.

B:

This action is appropriate for a different case: An organization-owned Android device has a managed app requiring a kiosk server address only on corporate hardware. There, the targeted fix is 'Use managed-device app configuration targeting appropriate device groups.' because corporate managed device settings should not be broadcast to personal installations. The current scenario instead requires 'Inspect the targeted app list, account identity and effective policy settings.' and verification that the protected work account receives the intended PIN requirement.

D:

This action is appropriate for a different case: A user leaves the organization but their personal phone retains cached corporate data inside a managed app. There, the targeted fix is 'Trigger selective corporate app data wipe for the managed identity where supported.' because app-selective wipe removes company data without deleting unrelated personal files. The current scenario instead requires 'Inspect the targeted app list, account identity and effective policy settings.' and verification that the protected work account receives the intended PIN requirement.

Question 361

An Apple push notification service certificate is allowed to expire, and existing managed iPads stop accepting updates. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Explain and manage corporate supervision through Apple automated enrollment rather than app removal.
  2. Configure Samsung Knox Mobile Enrollment with the correct Intune profile and approved device assignments.
  3. Configure Microsoft Intune MDM user scope and required automatic enrollment prerequisites.
  4. Renew the existing Intune Apple MDM push certificate with the original Apple account.

Explanation

Correct Answer

D:

This is the most targeted action: Renew the existing Intune Apple MDM push certificate with the original Apple account. The technical distinction is that the Apple MDM trust anchor is needed to send device management notifications. Confirm the change by checking: After renewal an existing iPad checks in again without a mass re-enrollment.

Incorrect Answers

A:

This action is appropriate for a different case: A corporate iPhone user removes Company Portal and expects the supervised automated enrollment state to disappear. There, the targeted fix is 'Explain and manage corporate supervision through Apple automated enrollment rather than app removal.' because supervision and MDM identity reside beyond the Company Portal user application. The current scenario instead requires 'Renew the existing Intune Apple MDM push certificate with the original Apple account.' and verification that after renewal an existing iPad checks in again without a mass re-enrollment.

B:

This action is appropriate for a different case: A Samsung fleet arrives with Knox Mobile Enrollment identifiers but devices are not assigned to the corporate MDM profile. There, the targeted fix is 'Configure Samsung Knox Mobile Enrollment with the correct Intune profile and approved device assignments.' because vendor enrollment needs a valid linkage to Intune profiles for handoff. The current scenario instead requires 'Renew the existing Intune Apple MDM push certificate with the original Apple account.' and verification that after renewal an existing iPad checks in again without a mass re-enrollment.

C:

This action is appropriate for a different case: Company-owned Windows laptops are Entra joined but none appear in Intune after first sign-in because automatic MDM enrollment is not enabled. There, the targeted fix is 'Configure Microsoft Intune MDM user scope and required automatic enrollment prerequisites.' because directory join alone does not guarantee Intune management enrollment. The current scenario instead requires 'Renew the existing Intune Apple MDM push certificate with the original Apple account.' and verification that after renewal an existing iPad checks in again without a mass re-enrollment.

Question 362

An operations team wants automated notifications when a previously compliant device becomes noncompliant, not weekly manual spreadsheet checks. After the change, which acceptance result is most relevant?

  1. The report explicitly identifies stale devices and does not count them as confirmed compliant.
  2. The detection identifies a failed test condition and remediation restores expected state.
  3. A controlled noncompliance transition produces one actionable notification with device context.
  4. A stopped service triggers remediation while a healthy service reports compliant.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: A controlled noncompliance transition produces one actionable notification with device context. It would confirm that the intended intervention, 'Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.', addressed the problem because timely alerting reduces time to investigate deterioration in endpoint posture.

Incorrect Answers

A:

This observation would validate a different case: A report claims 100% compliance because it excludes devices that have not checked in for 30 days. It would check 'The report explicitly identifies stale devices and does not count them as confirmed compliant.' after 'Include stale-device and missing-data treatment in compliance reporting definitions.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled noncompliance transition produces one actionable notification with device context.'.

B:

This observation would validate a different case: A device has a recurring local disk cache issue that support technicians fix manually every morning. It would check 'The detection identifies a failed test condition and remediation restores expected state.' after 'Deploy a supported Intune Remediations detection script plus narrowly scoped corrective script.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled noncompliance transition produces one actionable notification with device context.'.

D:

This observation would validate a different case: A remediation detection script returns the success exit code even though the target service is stopped. It would check 'A stopped service triggers remediation while a healthy service reports compliant.' after 'Correct the detection exit code and result logic before enabling the repair script.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled noncompliance transition produces one actionable notification with device context.'.

Question 363

A user requests a local antivirus exception for a downloaded installer without validating its publisher or hash. Which result would demonstrate that the new configuration works?

  1. The approved application executes and the untrusted test binary remains denied.
  2. The reviewed audit log shows impacted signed apps and the staged block policy works.
  3. The approved signed installer runs without a general exclusions directory.
  4. The application connects to the approved API and unrelated destinations remain blocked.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The approved signed installer runs without a general exclusions directory. It would confirm that the intended intervention, 'Verify software provenance and route any exclusion request through approved security policy.', addressed the problem because untrusted application exceptions can create a new malware execution path.

Incorrect Answers

A:

This observation would validate a different case: App Control for Business enforcement blocks an essential finance application after a vendor update changed its signing certificate. It would check 'The approved application executes and the untrusted test binary remains denied.' after 'Review policy rule trust conditions and test an authorized publisher update before broad rollout.'. It does not establish success for the stated scenario; the needed evidence is 'The approved signed installer runs without a general exclusions directory.'.

B:

This observation would validate a different case: An admin wants to enforce App Control on all endpoints at once without understanding what legitimate binaries would be blocked. It would check 'The reviewed audit log shows impacted signed apps and the staged block policy works.' after 'Use an audit-first App Control for Business deployment and refine policy from resulting telemetry.'. It does not establish success for the stated scenario; the needed evidence is 'The approved signed installer runs without a general exclusions directory.'.

D:

This observation would validate a different case: A corporate application fails because a security admin created an outbound firewall rule that blocks its authorized API endpoint. It would check 'The application connects to the approved API and unrelated destinations remain blocked.' after 'Use a scoped firewall policy correction permitting only the required endpoint and protocol.'. It does not establish success for the stated scenario; the needed evidence is 'The approved signed installer runs without a general exclusions directory.'.

Question 364

An engineer schedules a remote wipe against a record identified only by a reused device display name. What should the Microsoft 365 endpoint administrator configure first?

  1. Require verified Intune managed device ID, serial and ownership before destructive actions.
  2. Use the Restart remote device action with authorization and user-impact assessment.
  3. Run the supported Defender Antivirus security intelligence update action in Intune.
  4. Use the supported Intune device query with valid KQL and an appropriate scope.

Explanation

Correct Answer

A:

This is the most targeted action: Require verified Intune managed device ID, serial and ownership before destructive actions. The technical distinction is that friendly names can collide and should not identify wipe targets alone. Confirm the change by checking: A test action is performed only on the exact approved device identity.

Incorrect Answers

B:

This action is appropriate for a different case: A remote kiosk is frozen after an application update and operations needs a controlled reboot, not a factory reset. There, the targeted fix is 'Use the Restart remote device action with authorization and user-impact assessment.' because restart and wipe have drastically different data effects. The current scenario instead requires 'Require verified Intune managed device ID, serial and ownership before destructive actions.' and verification that a test action is performed only on the exact approved device identity.

C:

This action is appropriate for a different case: A security team wants to refresh Microsoft Defender Antivirus signatures on a set of endpoints without reinstalling the agent. There, the targeted fix is 'Run the supported Defender Antivirus security intelligence update action in Intune.' because security intelligence refresh is distinct from OS upgrades and MDE onboarding. The current scenario instead requires 'Require verified Intune managed device ID, serial and ownership before destructive actions.' and verification that a test action is performed only on the exact approved device identity.

D:

This action is appropriate for a different case: An admin needs a live inventory query across managed Windows endpoints to find a vulnerable application version. There, the targeted fix is 'Use the supported Intune device query with valid KQL and an appropriate scope.' because Intune device query can answer targeted state questions without collecting all device images. The current scenario instead requires 'Require verified Intune managed device ID, serial and ownership before destructive actions.' and verification that a test action is performed only on the exact approved device identity.

Question 365

Microsoft 365 Apps are installed with an undesired language despite an assigned corporate default. After the change, which acceptance result is most relevant?

  1. The test Store application becomes available and installs from its current source.
  2. The test endpoint has only the approved current app version.
  3. A removed app shows not installed despite the leftover registry entry.
  4. The pilot Office UI and installed language packs match the approved configuration.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The pilot Office UI and installed language packs match the approved configuration. It would confirm that the intended intervention, 'Configure Microsoft 365 Apps language selections or deployment XML appropriately.', addressed the problem because Office deployment settings determine installation language and component choice.

Incorrect Answers

A:

This observation would validate a different case: An enterprise uses the new Microsoft Store for its Windows app distribution and still relies on retired legacy store integration. It would check 'The test Store application becomes available and installs from its current source.' after 'Choose the supported Microsoft Store app deployment method within Intune.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Office UI and installed language packs match the approved configuration.'.

B:

This observation would validate a different case: An enterprise needs to remove a vulnerable app version before assigning a patched replacement, avoiding two conflicting versions. It would check 'The test endpoint has only the approved current app version.' after 'Coordinate app supersedence or uninstall and replacement assignments with detection tests.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Office UI and installed language packs match the approved configuration.'.

C:

This observation would validate a different case: A Windows Win32 app detection rule checks only a registry key that remains after uninstall, causing false positives. It would check 'A removed app shows not installed despite the leftover registry entry.' after 'Use a reliable detection strategy reflecting actual installed application state.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Office UI and installed language packs match the approved configuration.'.

Question 366

A device enrolls but its compliance policy never arrives because it is placed in an unexpectedly excluded dynamic group. Which result would demonstrate that the new configuration works?

  1. Pilot users enroll successfully and users outside the scope are not unexpectedly enrolled.
  2. A corrected pilot membership receives compliance policies without enrolling again.
  3. The next supported enrollment attempt succeeds without an unlicensed bypass.
  4. An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: A corrected pilot membership receives compliance policies without enrolling again. It would confirm that the intended intervention, 'Inspect target assignment groups, exclusions and device membership before deleting the enrollment.', addressed the problem because enrollment success does not imply every policy is targeted.

Incorrect Answers

A:

This observation would validate a different case: A pilot group should enroll Windows devices automatically while the rest of the tenant remains on an older management platform. It would check 'Pilot users enroll successfully and users outside the scope are not unexpectedly enrolled.' after 'Limit automatic MDM enrollment scope to the approved pilot users.'. It does not establish success for the stated scenario; the needed evidence is 'A corrected pilot membership receives compliance policies without enrolling again.'.

C:

This observation would validate a different case: Windows enrollment fails after Autopilot because the assigned user lacks the required Intune license. It would check 'The next supported enrollment attempt succeeds without an unlicensed bypass.' after 'Assign and verify the correct eligible Intune entitlement for the affected user.'. It does not establish success for the stated scenario; the needed evidence is 'A corrected pilot membership receives compliance policies without enrolling again.'.

D:

This observation would validate a different case: A chain purchases Android handsets in bulk and wants zero-touch registration when users first power them on. It would check 'An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.' after 'Integrate compatible Android zero-touch enrollment with Intune configuration assignments.'. It does not establish success for the stated scenario; the needed evidence is 'A corrected pilot membership receives compliance policies without enrolling again.'.

Question 367

An administrator needs to deploy browser restrictions to Windows devices but wants to avoid conflict with an existing security baseline. Which endpoint administration action best addresses the requirement?

  1. Plan enrollment-time grouping and assignment precedence for critical first-login configurations.
  2. Compare overlapping settings and select one authoritative assignment for each control.
  3. Create separate specialty-device configuration profiles aligned to each platform.
  4. Use an enrollment-appropriate iOS configuration profile and supervised settings only where supported.

Explanation

Correct Answer

B:

This is the most targeted action: Compare overlapping settings and select one authoritative assignment for each control. The technical distinction is that multiple policy sources can generate conflicting desired states. Confirm the change by checking: The test endpoint reports one effective value and no unresolved configuration conflict.

Incorrect Answers

A:

This action is appropriate for a different case: A device receives the wrong Wi-Fi profile because its enrollment-time platform group membership has not been evaluated yet. There, the targeted fix is 'Plan enrollment-time grouping and assignment precedence for critical first-login configurations.' because enrollment assignments may need target resolution before full inventory processing. The current scenario instead requires 'Compare overlapping settings and select one authoritative assignment for each control.' and verification that the test endpoint reports one effective value and no unresolved configuration conflict.

C:

This action is appropriate for a different case: A company wants one kiosk policy for Teams Rooms and Android scanners and finds platform targeting failures. There, the targeted fix is 'Create separate specialty-device configuration profiles aligned to each platform.' because specialized endpoint capabilities cannot be assumed interchangeable. The current scenario instead requires 'Compare overlapping settings and select one authoritative assignment for each control.' and verification that the test endpoint reports one effective value and no unresolved configuration conflict.

D:

This action is appropriate for a different case: An administrator applies iOS device restrictions to personal iPhones that cannot support supervised-only controls. There, the targeted fix is 'Use an enrollment-appropriate iOS configuration profile and supervised settings only where supported.' because some Apple configuration controls depend on supervision and ownership. The current scenario instead requires 'Compare overlapping settings and select one authoritative assignment for each control.' and verification that the test endpoint reports one effective value and no unresolved configuration conflict.

Question 368

A policy configuration conflict generates hundreds of alerts for the same device every hour. What test evidence most directly validates the expected endpoint behavior?

  1. The report identifies the conflicting setting and its assignments on affected devices.
  2. Post-reboot monitoring demonstrates whether the underlying issue actually stopped recurring.
  3. A controlled conflict produces one traceable case rather than duplicate unbounded tickets.
  4. A dashboard reproduces month-over-month compliant counts from recorded source exports.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: A controlled conflict produces one traceable case rather than duplicate unbounded tickets. It would confirm that the intended intervention, 'Deduplicate alert events and define actionable thresholds with correlation IDs.', addressed the problem because alert floods can obscure distinct urgent issues and overload support teams.

Incorrect Answers

A:

This observation would validate a different case: A policy status dashboard shows a rise in 'error' and 'conflict' states after a Windows configuration rollout. It would check 'The report identifies the conflicting setting and its assignments on affected devices.' after 'Use device configuration reporting and setting-level diagnostics to isolate policy conflicts.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled conflict produces one traceable case rather than duplicate unbounded tickets.'.

B:

This observation would validate a different case: A remediation script shows success but endpoint performance still degrades after each reboot. It would check 'Post-reboot monitoring demonstrates whether the underlying issue actually stopped recurring.' after 'Correlate remediation output with independent Endpoint Analytics metrics and repeating-event reports.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled conflict produces one traceable case rather than duplicate unbounded tickets.'.

D:

This observation would validate a different case: A tenant has four months of Intune compliance history but executives want trend reporting without manually copying screenshots. It would check 'A dashboard reproduces month-over-month compliant counts from recorded source exports.' after 'Use Intune reporting exports or supported Graph reporting endpoints and create a governed dashboard.'. It does not establish success for the stated scenario; the needed evidence is 'A controlled conflict produces one traceable case rather than duplicate unbounded tickets.'.

Question 369

An organization wants automatic BitLocker device encryption during provisioning but users become local administrators without escrow verification. How should the administrator establish that the intended control succeeded?

  1. A pilot endpoint reports active protection and the intended antivirus policy state.
  2. The approved application executes and the untrusted test binary remains denied.
  3. The application connects to the approved API and unrelated destinations remain blocked.
  4. The pilot encrypts successfully and a test recovery operation uses an approved escrowed key.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The pilot encrypts successfully and a test recovery operation uses an approved escrowed key. It would confirm that the intended intervention, 'Configure managed encryption and recovery key backup with supported ownership and user privilege settings.', addressed the problem because BitLocker policy needs coordinated provisioning and secure recovery.

Incorrect Answers

A:

This observation would validate a different case: A security team wants all managed Windows PCs to use up-to-date real-time malware protection without editing antivirus settings manually on each endpoint. It would check 'A pilot endpoint reports active protection and the intended antivirus policy state.' after 'Assign a Microsoft Defender Antivirus policy through Intune endpoint security and appropriate scope.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot encrypts successfully and a test recovery operation uses an approved escrowed key.'.

B:

This observation would validate a different case: App Control for Business enforcement blocks an essential finance application after a vendor update changed its signing certificate. It would check 'The approved application executes and the untrusted test binary remains denied.' after 'Review policy rule trust conditions and test an authorized publisher update before broad rollout.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot encrypts successfully and a test recovery operation uses an approved escrowed key.'.

C:

This observation would validate a different case: A corporate application fails because a security admin created an outbound firewall rule that blocks its authorized API endpoint. It would check 'The application connects to the approved API and unrelated destinations remain blocked.' after 'Use a scoped firewall policy correction permitting only the required endpoint and protocol.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot encrypts successfully and a test recovery operation uses an approved escrowed key.'.

Question 370

An administrator incorrectly believes scope tags prevent users from receiving a deployed app assignment. Which measured outcome best validates the remediation?

  1. A device with no applicable compliance evaluation is denied when the policy requires it.
  2. The conflicting assignments are resolved and the device reports consistent effective settings.
  3. A tagged device receives its correctly assigned application despite regional admin visibility limits.
  4. A help-desk test user can reset an assigned device but cannot edit security policies.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: A tagged device receives its correctly assigned application despite regional admin visibility limits. It would confirm that the intended intervention, 'Distinguish administrator visibility restrictions from user and device assignment targeting.', addressed the problem because scope tags govern delegated admin views, not end-user targeting by themselves.

Incorrect Answers

A:

This observation would validate a different case: A company adds a new Intune compliance policy but Conditional Access continues permitting devices without any policy. It would check 'A device with no applicable compliance evaluation is denied when the policy requires it.' after 'Set an appropriate default behavior for devices lacking an assigned compliance policy and test Conditional Access integration.'. It does not establish success for the stated scenario; the needed evidence is 'A tagged device receives its correctly assigned application despite regional admin visibility limits.'.

B:

This observation would validate a different case: Two Intune device configuration policies assign incompatible firewall settings, and the admin mistakenly blames device noncompliance. It would check 'The conflicting assignments are resolved and the device reports consistent effective settings.' after 'Inspect Intune policy conflict and setting-level status before rewriting the compliance rules.'. It does not establish success for the stated scenario; the needed evidence is 'A tagged device receives its correctly assigned application despite regional admin visibility limits.'.

D:

This observation would validate a different case: A security team needs a help desk role that can reset managed devices but cannot edit tenant-wide compliance policies. It would check 'A help-desk test user can reset an assigned device but cannot edit security policies.' after 'Create the narrowest Intune RBAC role with only required remote-action permissions.'. It does not establish success for the stated scenario; the needed evidence is 'A tagged device receives its correctly assigned application despite regional admin visibility limits.'.