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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 20

Question 190

A policy team needs device enrollment reports by manufacturer and model but groups devices only by their latest friendly names. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Combine appropriate managed device identity with evaluated Intune compliance and Conditional Access requirements.
  2. Use stable provider-enumerated device properties and verified managed inventory data for reporting groups.
  3. Use a verified stale registration cleanup process respecting user and enrollment ownership.
  4. Choose Microsoft Entra join for cloud-native corporate devices and assign managed enrollment.

Explanation

Correct Answer

B:

This is the most targeted action: Use stable provider-enumerated device properties and verified managed inventory data for reporting groups. The technical distinction is that friendly display names are not reliable structured hardware attributes. Confirm the change by checking: An inventory check classifies sampled devices accurately despite arbitrary renamed devices.

Incorrect Answers

A:

This action is appropriate for a different case: An administrator wants to restrict a sensitive app to devices that are company-managed and mistakenly assumes Entra join guarantees security compliance. There, the targeted fix is 'Combine appropriate managed device identity with evaluated Intune compliance and Conditional Access requirements.' because identity ownership and actual security posture are separate trust signals. The current scenario instead requires 'Use stable provider-enumerated device properties and verified managed inventory data for reporting groups.' and verification that an inventory check classifies sampled devices accurately despite arbitrary renamed devices.

C:

This action is appropriate for a different case: An Entra-registered personal phone is replaced, but the old device remains in the account's list long after retirement. There, the targeted fix is 'Use a verified stale registration cleanup process respecting user and enrollment ownership.' because orphaned identities distort device inventory and risk decisions. The current scenario instead requires 'Use stable provider-enumerated device properties and verified managed inventory data for reporting groups.' and verification that an inventory check classifies sampled devices accurately despite arbitrary renamed devices.

D:

This action is appropriate for a different case: A manufacturer issues company-owned Windows laptops and wants device-based single sign-on without maintaining on-premises domain join. There, the targeted fix is 'Choose Microsoft Entra join for cloud-native corporate devices and assign managed enrollment.' because Entra join establishes organization-owned cloud identity without requiring local Active Directory. The current scenario instead requires 'Use stable provider-enumerated device properties and verified managed inventory data for reporting groups.' and verification that an inventory check classifies sampled devices accurately despite arbitrary renamed devices.

Question 191

A contractor has two organizational accounts on the same phone and one department must be unable to access the other's protected app data. What test evidence most directly validates the expected endpoint behavior?

  1. Tests show each account can access only its authorized data in the protected app.
  2. The protected app removes corporate documents but the user's personal content remains.
  3. Work content pastes into an approved work app but not an unprotected personal app.
  4. The app reads its approved endpoint and tenant options without exposing them in user emails.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: Tests show each account can access only its authorized data in the protected app. It would confirm that the intended intervention, 'Plan per-identity app protection and access boundaries with separate Conditional Access scopes.', addressed the problem because work identity context matters when a device has multiple tenants or accounts.

Incorrect Answers

B:

This observation would validate a different case: A user leaves the organization but their personal phone retains cached corporate data inside a managed app. It would check 'The protected app removes corporate documents but the user's personal content remains.' after 'Trigger selective corporate app data wipe for the managed identity where supported.'. It does not establish success for the stated scenario; the needed evidence is 'Tests show each account can access only its authorized data in the protected app.'.

C:

This observation would validate a different case: A company permits personal app copy/paste but corporate app users must only paste into other protected work apps. It would check 'Work content pastes into an approved work app but not an unprotected personal app.' after 'Configure Intune app data transfer restrictions using an allowed managed-app boundary.'. It does not establish success for the stated scenario; the needed evidence is 'Tests show each account can access only its authorized data in the protected app.'.

D:

This observation would validate a different case: A managed Android app receives a configuration key from a public email rather than through controlled policy. It would check 'The app reads its approved endpoint and tenant options without exposing them in user emails.' after 'Create an Intune app configuration policy using supported managed app configuration settings.'. It does not establish success for the stated scenario; the needed evidence is 'Tests show each account can access only its authorized data in the protected app.'.

Question 192

A device receives a hotpatch month update but the team falsely claims it never needs another restart. How should the endpoint team implement the requested control?

  1. Schedule restarts through approved Intune update policy rather than repeatedly reassigning patches.
  2. Investigate feature-update safeguard reporting and compatibility evidence, not the monthly update ring.
  3. Explain and plan baseline cumulative updates that require reboot alongside hotpatch months.
  4. Inspect effective update policies and correct overlapping feature controls.

Explanation

Correct Answer

C:

This is the most targeted action: Explain and plan baseline cumulative updates that require reboot alongside hotpatch months. The technical distinction is that hotpatch cycles still include periodic baseline updates and restart requirements. Confirm the change by checking: The maintenance schedule shows baseline reboots and hotpatch months are documented separately.

Incorrect Answers

A:

This action is appropriate for a different case: Windows clients are marked pending restart after the monthly cumulative patch, and compliance reports show older build versions. There, the targeted fix is 'Schedule restarts through approved Intune update policy rather than repeatedly reassigning patches.' because installed updates may require reboot to become fully effective. The current scenario instead requires 'Explain and plan baseline cumulative updates that require reboot alongside hotpatch months.' and verification that the maintenance schedule shows baseline reboots and hotpatch months are documented separately.

B:

This action is appropriate for a different case: A Windows device fails the feature update because of a safeguard hold while security fixes install normally. There, the targeted fix is 'Investigate feature-update safeguard reporting and compatibility evidence, not the monthly update ring.' because feature and quality update failure paths can be independent. The current scenario instead requires 'Explain and plan baseline cumulative updates that require reboot alongside hotpatch months.' and verification that the maintenance schedule shows baseline reboots and hotpatch months are documented separately.

D:

This action is appropriate for a different case: A Windows update ring has conflicting deferral settings with a feature update policy and machines move to a release that was not approved. There, the targeted fix is 'Inspect effective update policies and correct overlapping feature controls.' because multiple policy types influence Windows Update behavior. The current scenario instead requires 'Explain and plan baseline cumulative updates that require reboot alongside hotpatch months.' and verification that the maintenance schedule shows baseline reboots and hotpatch months are documented separately.

Question 193

A device configuration profile is changed but its rollout has no staged group, causing an immediate company-wide restriction. What is the most appropriate management decision?

  1. Manage required settings through the authoritative Intune configuration policy instead of permanent local exceptions.
  2. Use Group Policy analytics to import and assess supported settings migration paths.
  3. Validate macOS version support and applicable payload settings before broad rollout.
  4. Apply controlled phased assignments and monitored pilot rings for Intune settings.

Explanation

Correct Answer

D:

This is the most targeted action: Apply controlled phased assignments and monitored pilot rings for Intune settings. The technical distinction is that ring-based deployment reduces the scope of configuration defects. Confirm the change by checking: The pilot proves the setting and later cohorts remain unchanged until promotion.

Incorrect Answers

A:

This action is appropriate for a different case: A support technician manually edits the local Windows firewall after Intune policy applies, and the next sync reverses their change. There, the targeted fix is 'Manage required settings through the authoritative Intune configuration policy instead of permanent local exceptions.' because MDM can reapply centrally assigned settings during check-in. The current scenario instead requires 'Apply controlled phased assignments and monitored pilot rings for Intune settings.' and verification that the pilot proves the setting and later cohorts remain unchanged until promotion.

B:

This action is appropriate for a different case: A legacy Group Policy has hundreds of settings and IT needs to know which can move to modern device management. There, the targeted fix is 'Use Group Policy analytics to import and assess supported settings migration paths.' because analytics identifies candidate cloud-manageable settings before recreating GPOs. The current scenario instead requires 'Apply controlled phased assignments and monitored pilot rings for Intune settings.' and verification that the pilot proves the setting and later cohorts remain unchanged until promotion.

C:

This action is appropriate for a different case: A Mac configuration profile is marked succeeded but the security restriction is absent on one OS release. There, the targeted fix is 'Validate macOS version support and applicable payload settings before broad rollout.' because platform settings availability changes with OS and supervision support. The current scenario instead requires 'Apply controlled phased assignments and monitored pilot rings for Intune settings.' and verification that the pilot proves the setting and later cohorts remain unchanged until promotion.

Question 194

A new Android Enterprise token is created but managed Google Play synchronization never completes. Which finding would support closing the deployment or security issue?

  1. After app removal the test device remains supervised and applicable MDM policy stays intact.
  2. An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.
  3. A wiped Mac proceeds through organization-owned management during Setup Assistant.
  4. A test managed application synchronizes into Intune and becomes assignable.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: A test managed application synchronizes into Intune and becomes assignable. It would confirm that the intended intervention, 'Verify Android Enterprise connector binding and Google managed Play integration health.', addressed the problem because enterprise app and Android enrollment workflows need an active connector relationship.

Incorrect Answers

A:

This observation would validate a different case: A corporate iPhone user removes Company Portal and expects the supervised automated enrollment state to disappear. It would check 'After app removal the test device remains supervised and applicable MDM policy stays intact.' after 'Explain and manage corporate supervision through Apple automated enrollment rather than app removal.'. It does not establish success for the stated scenario; the needed evidence is 'A test managed application synchronizes into Intune and becomes assignable.'.

B:

This observation would validate a different case: A chain purchases Android handsets in bulk and wants zero-touch registration when users first power them on. It would check 'An eligible reseller-uploaded device automatically receives the intended Intune enrollment configuration.' after 'Integrate compatible Android zero-touch enrollment with Intune configuration assignments.'. It does not establish success for the stated scenario; the needed evidence is 'A test managed application synchronizes into Intune and becomes assignable.'.

C:

This observation would validate a different case: A corporate Mac needs zero-touch setup tied to Apple Business Manager but its serial is not assigned to the Intune MDM server. It would check 'A wiped Mac proceeds through organization-owned management during Setup Assistant.' after 'Assign the Mac to the right ABM server and sync its automated enrollment profile.'. It does not establish success for the stated scenario; the needed evidence is 'A test managed application synchronizes into Intune and becomes assignable.'.

Question 195

A user leaves the organization but their personal phone retains cached corporate data inside a managed app. How should the endpoint team implement the requested control?

  1. Use managed-device app configuration targeting appropriate device groups.
  2. Plan per-identity app protection and access boundaries with separate Conditional Access scopes.
  3. Trigger selective corporate app data wipe for the managed identity where supported.
  4. Create an Intune app protection policy restricting transfer of organizational data to unmanaged apps.

Explanation

Correct Answer

C:

This is the most targeted action: Trigger selective corporate app data wipe for the managed identity where supported. The technical distinction is that app-selective wipe removes company data without deleting unrelated personal files. Confirm the change by checking: The protected app removes corporate documents but the user's personal content remains.

Incorrect Answers

A:

This action is appropriate for a different case: An organization-owned Android device has a managed app requiring a kiosk server address only on corporate hardware. There, the targeted fix is 'Use managed-device app configuration targeting appropriate device groups.' because corporate managed device settings should not be broadcast to personal installations. The current scenario instead requires 'Trigger selective corporate app data wipe for the managed identity where supported.' and verification that the protected app removes corporate documents but the user's personal content remains.

B:

This action is appropriate for a different case: A contractor has two organizational accounts on the same phone and one department must be unable to access the other's protected app data. There, the targeted fix is 'Plan per-identity app protection and access boundaries with separate Conditional Access scopes.' because work identity context matters when a device has multiple tenants or accounts. The current scenario instead requires 'Trigger selective corporate app data wipe for the managed identity where supported.' and verification that the protected app removes corporate documents but the user's personal content remains.

D:

This action is appropriate for a different case: Employees bring personal phones to work and the company must prevent corporate documents from being copied into unmanaged messaging apps. There, the targeted fix is 'Create an Intune app protection policy restricting transfer of organizational data to unmanaged apps.' because MAM data protection can apply to supported work apps without full device management. The current scenario instead requires 'Trigger selective corporate app data wipe for the managed identity where supported.' and verification that the protected app removes corporate documents but the user's personal content remains.

Question 196

A malware exclusion requested by developers is too broad and covers the entire user downloads directory. What should the Microsoft 365 endpoint administrator configure first?

  1. Rotate the BitLocker recovery key and confirm replacement escrow under authorized access.
  2. Review policy rule trust conditions and test an authorized publisher update before broad rollout.
  3. Replace the broad Defender exclusion with a narrowly justified and approved path/process rule.
  4. Coordinate approved Intune wipe/retire with Entra device disablement and session revocation.

Explanation

Correct Answer

C:

This is the most targeted action: Replace the broad Defender exclusion with a narrowly justified and approved path/process rule. The technical distinction is that overly broad exclusions weaken protection on unrelated malicious files. Confirm the change by checking: The legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.

Incorrect Answers

A:

This action is appropriate for a different case: A laptop’s BitLocker key was disclosed to a former contractor and merely hiding it from the portal is proposed as remediation. There, the targeted fix is 'Rotate the BitLocker recovery key and confirm replacement escrow under authorized access.' because credential disclosure calls for revocation/rotation rather than cosmetic access changes. The current scenario instead requires 'Replace the broad Defender exclusion with a narrowly justified and approved path/process rule.' and verification that the legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.

B:

This action is appropriate for a different case: App Control for Business enforcement blocks an essential finance application after a vendor update changed its signing certificate. There, the targeted fix is 'Review policy rule trust conditions and test an authorized publisher update before broad rollout.' because overly narrow allow rules can unintentionally block updated legitimate software. The current scenario instead requires 'Replace the broad Defender exclusion with a narrowly justified and approved path/process rule.' and verification that the legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.

D:

This action is appropriate for a different case: A field laptop is lost and the business wants to remove sensitive records while also preventing cloud access by its device identity. There, the targeted fix is 'Coordinate approved Intune wipe/retire with Entra device disablement and session revocation.' because endpoint data protection and cloud device trust require separate response actions. The current scenario instead requires 'Replace the broad Defender exclusion with a narrowly justified and approved path/process rule.' and verification that the legitimate workload succeeds while a controlled test file outside the narrow exclusion is scanned.

Question 197

An EPM elevation rule matches any application with a loose name and unexpectedly grants admin privilege to an unapproved binary. Which endpoint administration action best addresses the requirement?

  1. Use EPM reporting and elevated-action monitoring with controlled access to telemetry.
  2. Evaluate Intune Enterprise App Catalog for the supported app and managed updates.
  3. Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.
  4. Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.

Explanation

Correct Answer

C:

This is the most targeted action: Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported. The technical distinction is that broad elevation matches create avoidable privilege escalation paths. Confirm the change by checking: The approved executable elevates and a same-named unsigned test binary is denied.

Incorrect Answers

A:

This action is appropriate for a different case: A security team needs to audit which EPM-elevated executables employees actually run across a pilot fleet. There, the targeted fix is 'Use EPM reporting and elevated-action monitoring with controlled access to telemetry.' because privileged execution should be monitored to detect policy misuse. The current scenario instead requires 'Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.' and verification that the approved executable elevates and a same-named unsigned test binary is denied.

B:

This action is appropriate for a different case: An enterprise needs to deploy a commonly used third-party Windows app and does not want to maintain every vendor installer version manually. There, the targeted fix is 'Evaluate Intune Enterprise App Catalog for the supported app and managed updates.' because the catalog can simplify packaging and update lifecycle for supported applications. The current scenario instead requires 'Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.' and verification that the approved executable elevates and a same-named unsigned test binary is denied.

D:

This action is appropriate for a different case: A help desk needs remote interactive assistance for users but employees should be able to grant consent to support sessions. There, the targeted fix is 'Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.' because remote assistance should be governed and attributable to authorized support staff. The current scenario instead requires 'Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.' and verification that the approved executable elevates and a same-named unsigned test binary is denied.

Question 198

A managed catalog app requires a vendor-specific detection update after an upstream app build changes its install path. Which measured outcome best validates the remediation?

  1. A pilot device receives a valid certificate whose issuer chain is accepted by its service.
  2. The approved executable elevates and a same-named unsigned test binary is denied.
  3. The new pilot release is reported installed and a missing app is detected as absent.
  4. The test protected application establishes an authorized tunnel and its status reports healthy.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The new pilot release is reported installed and a missing app is detected as absent. It would confirm that the intended intervention, 'Update the Enterprise App Catalog app assignment or detection configuration using supported lifecycle procedures.', addressed the problem because catalog availability doesn't remove the need to verify installed state.

Incorrect Answers

A:

This observation would validate a different case: The company wants SCEP or PKCS certificates without maintaining its own full on-premises certificate authority. It would check 'A pilot device receives a valid certificate whose issuer chain is accepted by its service.' after 'Plan Microsoft Cloud PKI and required Intune certificate profiles and trust chains.'. It does not establish success for the stated scenario; the needed evidence is 'The new pilot release is reported installed and a missing app is detected as absent.'.

B:

This observation would validate a different case: An EPM elevation rule matches any application with a loose name and unexpectedly grants admin privilege to an unapproved binary. It would check 'The approved executable elevates and a same-named unsigned test binary is denied.' after 'Tighten EPM rules to approved publisher, file, certificate or hash criteria as supported.'. It does not establish success for the stated scenario; the needed evidence is 'The new pilot release is reported installed and a missing app is detected as absent.'.

D:

This observation would validate a different case: A Microsoft Tunnel gateway is online but unenrolled Android users cannot start application-specific connections. It would check 'The test protected application establishes an authorized tunnel and its status reports healthy.' after 'Check Tunnel for MAM application configuration, gateway status and supported client integration.'. It does not establish success for the stated scenario; the needed evidence is 'The new pilot release is reported installed and a missing app is detected as absent.'.

Question 199

A fleet of Samsung Android corporate devices needs firmware updates but the ordinary app update policy changes only application packages. How should the administrator establish that the intended control succeeded?

  1. Pilot devices patch first and broader devices follow after a monitored validation window.
  2. The pilot Samsung device reports the intended firmware build after its FOTA policy.
  3. Pilot workstations install updates and restart within the specified maintenance policy.
  4. Pilot Macs report the approved OS version after the assigned update window.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: The pilot Samsung device reports the intended firmware build after its FOTA policy. It would confirm that the intended intervention, 'Plan supported Android OEM firmware-over-the-air (FOTA) deployment or configuration restrictions.', addressed the problem because Android system firmware updates differ from application-store updates.

Incorrect Answers

A:

This observation would validate a different case: A company wants Windows 11 monthly security updates delivered in predictable pilot and broad rings with different restart windows. It would check 'Pilot devices patch first and broader devices follow after a monitored validation window.' after 'Configure Intune Windows update rings with staged assignments and appropriate deadlines.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Samsung device reports the intended firmware build after its FOTA policy.'.

C:

This observation would validate a different case: A Windows client has a pending update and the restart schedule interrupts clinical workstations during business hours. It would check 'Pilot workstations install updates and restart within the specified maintenance policy.' after 'Adjust appropriate Windows update ring active hours and restart deadline controls.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Samsung device reports the intended firmware build after its FOTA policy.'.

D:

This observation would validate a different case: Mac laptops should install a new macOS patch outside peak business hours while preserving user notice. It would check 'Pilot Macs report the approved OS version after the assigned update window.' after 'Deploy supported macOS software update policy through the Intune Settings Catalog.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot Samsung device reports the intended firmware build after its FOTA policy.'.

Question 200

A technician selects a Windows remote 'wipe' operation but meant only to refresh device policies. How should the administrator establish that the intended control succeeded?

  1. The test endpoint receives policies without losing user data.
  2. The query returns only eligible devices with the vulnerable app version.
  3. A test report tracks pending and completed states separately with last contact time.
  4. The support case includes post-upgrade logs tied to the affected profile ID.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: The test endpoint receives policies without losing user data. It would confirm that the intended intervention, 'Choose Sync or other non-destructive action rather than wipe when the goal is policy refresh.', addressed the problem because destructive commands should be differentiated from check-in requests.

Incorrect Answers

B:

This observation would validate a different case: An admin needs a live inventory query across managed Windows endpoints to find a vulnerable application version. It would check 'The query returns only eligible devices with the vulnerable app version.' after 'Use the supported Intune device query with valid KQL and an appropriate scope.'. It does not establish success for the stated scenario; the needed evidence is 'The test endpoint receives policies without losing user data.'.

C:

This observation would validate a different case: An Intune device record shows 'retire pending' yet security operations claims corporate data has been removed from an offline phone. It would check 'A test report tracks pending and completed states separately with last contact time.' after 'Distinguish queued retirement from confirmed device-side completion.'. It does not establish success for the stated scenario; the needed evidence is 'The test endpoint receives policies without losing user data.'.

D:

This observation would validate a different case: A Windows laptop's Intune diagnostics are too old to explain a policy deployment failure after the latest OS upgrade. It would check 'The support case includes post-upgrade logs tied to the affected profile ID.' after 'Collect fresh diagnostics and correlate their timestamps with policy check-in and upgrade events.'. It does not establish success for the stated scenario; the needed evidence is 'The test endpoint receives policies without losing user data.'.