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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 2

Question 10

A company provisions Windows 365 Enterprise Cloud PCs but the chosen provisioning policy uses a network that lacks required connectivity. Which result would demonstrate that the new configuration works?

  1. The kiosk reaches its managed configuration without binding to a named employee.
  2. A pilot Cloud PC provisions successfully and reaches approved corporate resources.
  3. Logs identify the failed enrollment stage and a targeted correction succeeds.
  4. The approved eligible devices upgrade and blocked hardware shows a documented reason.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: A pilot Cloud PC provisions successfully and reaches approved corporate resources. It would confirm that the intended intervention, 'Validate the Azure network connection or supported Microsoft-hosted network choice and provisioning health.', addressed the problem because Cloud PC creation requires a viable network and identity architecture.

Incorrect Answers

A:

This observation would validate a different case: A company-owned Windows kiosk should provision without any individual user signing in during out-of-box experience. It would check 'The kiosk reaches its managed configuration without binding to a named employee.' after 'Use a supported Windows Autopilot self-deploying profile on eligible hardware.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot Cloud PC provisions successfully and reaches approved corporate resources.'.

C:

This observation would validate a different case: An Autopilot enrollment failure exposes only a generic timeout and the administrator keeps wiping the laptop without collecting diagnostics. It would check 'Logs identify the failed enrollment stage and a targeted correction succeeds.' after 'Collect Autopilot deployment logs and Intune enrollment diagnostics before making another change.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot Cloud PC provisions successfully and reaches approved corporate resources.'.

D:

This observation would validate a different case: A Windows 11 feature update is repeatedly offered to PCs failing a hardware readiness safeguard. It would check 'The approved eligible devices upgrade and blocked hardware shows a documented reason.' after 'Use Windows upgrade readiness and safeguard diagnostics before bypassing update controls.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot Cloud PC provisions successfully and reaches approved corporate resources.'.

Question 11

A company wants to prevent unprotected native email clients from accessing Exchange Online on personal phones. What is the most appropriate management decision?

  1. Check which organizational identity and supported app instance is receiving the policy.
  2. Apply app protection identity boundaries and restrict organization-to-personal data transfer.
  3. Configure an appropriate Entra Conditional Access approved-app or app-protection requirement for supported clients.
  4. Use platform-specific app protection policies with precise assignment scopes.

Explanation

Correct Answer

C:

This is the most targeted action: Configure an appropriate Entra Conditional Access approved-app or app-protection requirement for supported clients. The technical distinction is that identity grants can restrict access to clients enforcing enterprise app data controls. Confirm the change by checking: The protected supported app connects and an unprotected native app cannot access mail.

Incorrect Answers

A:

This action is appropriate for a different case: A new Teams app version is installed, but app protection appears inactive because a stale user account is signed in. There, the targeted fix is 'Check which organizational identity and supported app instance is receiving the policy.' because MAM protection follows the managed work account context. The current scenario instead requires 'Configure an appropriate Entra Conditional Access approved-app or app-protection requirement for supported clients.' and verification that the protected supported app connects and an unprotected native app cannot access mail.

B:

This action is appropriate for a different case: An Android BYOD user switches between personal and work identities in a supported app and work files escape to a personal storage account. There, the targeted fix is 'Apply app protection identity boundaries and restrict organization-to-personal data transfer.' because app-level managed identities should keep organizational data separated. The current scenario instead requires 'Configure an appropriate Entra Conditional Access approved-app or app-protection requirement for supported clients.' and verification that the protected supported app connects and an unprotected native app cannot access mail.

D:

This action is appropriate for a different case: An administrator creates a strict app protection policy for Android and accidentally targets personal iPhones as well. There, the targeted fix is 'Use platform-specific app protection policies with precise assignment scopes.' because mobile app protection settings are implemented separately per platform. The current scenario instead requires 'Configure an appropriate Entra Conditional Access approved-app or app-protection requirement for supported clients.' and verification that the protected supported app connects and an unprotected native app cannot access mail.

Question 12

A packaged enterprise app supports both 32-bit and 64-bit installations, but the wrong architecture is installed on ARM-based devices. What test evidence most directly validates the expected endpoint behavior?

  1. Each test device receives a compatible binary and unsupported versions are excluded.
  2. The test user receives their licensed settings after the machine install.
  3. The pilot standard-user device receives the app without gaining local admin rights.
  4. The test endpoint has only the approved current app version.

Explanation

Correct Answer

A:

This is the acceptance evidence for this specific situation: Each test device receives a compatible binary and unsupported versions are excluded. It would confirm that the intended intervention, 'Define valid architecture applicability or separate packages according to supported platform.', addressed the problem because package architecture constraints affect installation eligibility.

Incorrect Answers

B:

This observation would validate a different case: An app needs a per-user license and is assigned to a system-context install even when its configuration should be applied in user context. It would check 'The test user receives their licensed settings after the machine install.' after 'Separate machine installation from appropriate user-specific license or configuration deployment.'. It does not establish success for the stated scenario; the needed evidence is 'Each test device receives a compatible binary and unsupported versions are excluded.'.

C:

This observation would validate a different case: A Win32 installer succeeds under an administrator account but fails when assigned to standard users. It would check 'The pilot standard-user device receives the app without gaining local admin rights.' after 'Configure the application's supported install context and elevation requirements.'. It does not establish success for the stated scenario; the needed evidence is 'Each test device receives a compatible binary and unsupported versions are excluded.'.

D:

This observation would validate a different case: An enterprise needs to remove a vulnerable app version before assigning a patched replacement, avoiding two conflicting versions. It would check 'The test endpoint has only the approved current app version.' after 'Coordinate app supersedence or uninstall and replacement assignments with detection tests.'. It does not establish success for the stated scenario; the needed evidence is 'Each test device receives a compatible binary and unsupported versions are excluded.'.

Question 13

A corporate Mac needs zero-touch setup tied to Apple Business Manager but its serial is not assigned to the Intune MDM server. Which result would demonstrate that the new configuration works?

  1. The next supported enrollment attempt succeeds without an unlicensed bypass.
  2. A wiped Mac proceeds through organization-owned management during Setup Assistant.
  3. A test managed application synchronizes into Intune and becomes assignable.
  4. The iPad receives its intended company enrollment profile during a clean setup.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: A wiped Mac proceeds through organization-owned management during Setup Assistant. It would confirm that the intended intervention, 'Assign the Mac to the right ABM server and sync its automated enrollment profile.', addressed the problem because automated macOS enrollment depends on an ABM device-to-MDM relationship.

Incorrect Answers

A:

This observation would validate a different case: Windows enrollment fails after Autopilot because the assigned user lacks the required Intune license. It would check 'The next supported enrollment attempt succeeds without an unlicensed bypass.' after 'Assign and verify the correct eligible Intune entitlement for the affected user.'. It does not establish success for the stated scenario; the needed evidence is 'A wiped Mac proceeds through organization-owned management during Setup Assistant.'.

C:

This observation would validate a different case: A new Android Enterprise token is created but managed Google Play synchronization never completes. It would check 'A test managed application synchronizes into Intune and becomes assignable.' after 'Verify Android Enterprise connector binding and Google managed Play integration health.'. It does not establish success for the stated scenario; the needed evidence is 'A wiped Mac proceeds through organization-owned management during Setup Assistant.'.

D:

This observation would validate a different case: An enrollment error appears during iPad provisioning immediately after the Apple enrollment token was refreshed, but the profile assignment is missing. It would check 'The iPad receives its intended company enrollment profile during a clean setup.' after 'Check the token synchronization and automated enrollment profile mapping for the actual device.'. It does not establish success for the stated scenario; the needed evidence is 'A wiped Mac proceeds through organization-owned management during Setup Assistant.'.

Question 14

A report claims 100% compliance because it excludes devices that have not checked in for 30 days. What evidence confirms that the management decision met its requirement?

  1. A controlled noncompliance transition produces one actionable notification with device context.
  2. Executives see accurate fleet trends without individual employee identifiers.
  3. The report explicitly identifies stale devices and does not count them as confirmed compliant.
  4. The report lists each failed app installation and its relevant code.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The report explicitly identifies stale devices and does not count them as confirmed compliant. It would confirm that the intended intervention, 'Include stale-device and missing-data treatment in compliance reporting definitions.', addressed the problem because selective omission can misstate fleet security health.

Incorrect Answers

A:

This observation would validate a different case: An operations team wants automated notifications when a previously compliant device becomes noncompliant, not weekly manual spreadsheet checks. It would check 'A controlled noncompliance transition produces one actionable notification with device context.' after 'Configure supported Intune alerts and notifications or approved report-driven monitoring for compliance drift.'. It does not establish success for the stated scenario; the needed evidence is 'The report explicitly identifies stale devices and does not count them as confirmed compliant.'.

B:

This observation would validate a different case: An Intune report contains sensitive employee device details and should be shared with executives who need only risk totals. It would check 'Executives see accurate fleet trends without individual employee identifiers.' after 'Aggregate or redact user-level data and apply report access restrictions.'. It does not establish success for the stated scenario; the needed evidence is 'The report explicitly identifies stale devices and does not count them as confirmed compliant.'.

D:

This observation would validate a different case: After a corporate app deployment, devices show inconsistent app install results but the dashboard aggregates only successful check-ins. It would check 'The report lists each failed app installation and its relevant code.' after 'Export Intune app installation state per device and failure category.'. It does not establish success for the stated scenario; the needed evidence is 'The report explicitly identifies stale devices and does not count them as confirmed compliant.'.

Question 15

The company wants deployment telemetry broken down by app, user and device so it can identify installation failures by hardware model. How should the administrator establish that the intended control succeeded?

  1. Logs identify the exact failing component and a corrected package succeeds on eligible devices.
  2. A licensed pilot user launches the app and an unlicensed test gets a controlled denial.
  3. The supervised test iPad retains the required app after sync and the policy reports success.
  4. The export identifies the affected app and model-specific failure counts.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The export identifies the affected app and model-specific failure counts. It would confirm that the intended intervention, 'Use Intune app installation reports and export scoped failure data for analysis.', addressed the problem because granular telemetry supports targeted remediation rather than whole-tenant reinstalls.

Incorrect Answers

A:

This observation would validate a different case: A business relies on a legacy Windows 32-bit app that fails silently on a Windows 11 machine and shows an Intune error. It would check 'Logs identify the exact failing component and a corrected package succeeds on eligible devices.' after 'Collect Intune Management Extension logs and app installer exit codes before modifying detection.'. It does not establish success for the stated scenario; the needed evidence is 'The export identifies the affected app and model-specific failure counts.'.

B:

This observation would validate a different case: An Intune app deployment succeeds in the device report, but the user cannot launch it because a required license assignment is missing. It would check 'A licensed pilot user launches the app and an unlicensed test gets a controlled denial.' after 'Verify application licensing and assigned user entitlement after confirming installation.'. It does not establish success for the stated scenario; the needed evidence is 'The export identifies the affected app and model-specific failure counts.'.

C:

This observation would validate a different case: A mobile app installed on an iPad is removed by users despite being required for device compliance tasks. It would check 'The supervised test iPad retains the required app after sync and the policy reports success.' after 'Use appropriate required app assignment and supervised device restrictions where supported.'. It does not establish success for the stated scenario; the needed evidence is 'The export identifies the affected app and model-specific failure counts.'.

Question 16

A macOS fleet reports inconsistent patch status because the management reporting sync hasn't completed after update. Which configuration most directly resolves the stated issue?

  1. Check device check-in, update reporting lag and local OS version before declaring failure.
  2. Review Windows update deployment and per-device installation reports, including pending restart state.
  3. Check Cloud PC update policy assignment and Windows Autopatch/Intune targeting.
  4. Distinguish scan, offer, download, install and reboot stages in update reports.

Explanation

Correct Answer

A:

This is the most targeted action: Check device check-in, update reporting lag and local OS version before declaring failure. The technical distinction is that update installation and service reporting can differ in timing. Confirm the change by checking: The pilot's reported version converges with its verified local build after sync.

Incorrect Answers

B:

This action is appropriate for a different case: An Intune report says an update was assigned but users claim it is installed; the team has no deployment status evidence. There, the targeted fix is 'Review Windows update deployment and per-device installation reports, including pending restart state.' because assignment alone does not confirm an update completed successfully. The current scenario instead requires 'Check device check-in, update reporting lag and local OS version before declaring failure.' and verification that the pilot's reported version converges with its verified local build after sync.

C:

This action is appropriate for a different case: The security team notices Windows 365 Cloud PCs receive updates far later than physical laptops. There, the targeted fix is 'Check Cloud PC update policy assignment and Windows Autopatch/Intune targeting.' because Cloud PCs are managed endpoints whose update policy must be explicitly effective. The current scenario instead requires 'Check device check-in, update reporting lag and local OS version before declaring failure.' and verification that the pilot's reported version converges with its verified local build after sync.

D:

This action is appropriate for a different case: A reporting dashboard displays the last update scan rather than actual installation date and leaders incorrectly mark patching complete. There, the targeted fix is 'Distinguish scan, offer, download, install and reboot stages in update reports.' because update lifecycle stages have different compliance implications. The current scenario instead requires 'Check device check-in, update reporting lag and local OS version before declaring failure.' and verification that the pilot's reported version converges with its verified local build after sync.

Question 17

An organization wants to allow only trusted, signed business executables on Windows endpoints. Which endpoint administration action best addresses the requirement?

  1. Review assignment conflicts and configure one authoritative antivirus policy for the impacted setting.
  2. Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.
  3. Configure App Control for Business policies in a suitable audited then enforced rollout.
  4. Deploy Intune EDR endpoint security policies with supported Defender integration.

Explanation

Correct Answer

C:

This is the most targeted action: Configure App Control for Business policies in a suitable audited then enforced rollout. The technical distinction is that application control determines which binaries may execute, separate from simple malware scanning. Confirm the change by checking: Approved signed apps run and an unapproved executable fails during the enforcement pilot.

Incorrect Answers

A:

This action is appropriate for a different case: A company combines Intune antivirus settings and security baseline policies with incompatible scan schedules. There, the targeted fix is 'Review assignment conflicts and configure one authoritative antivirus policy for the impacted setting.' because duplicate management intent can create inconsistent endpoint protection. The current scenario instead requires 'Configure App Control for Business policies in a suitable audited then enforced rollout.' and verification that approved signed apps run and an unapproved executable fails during the enforcement pilot.

B:

This action is appropriate for a different case: Defender for Endpoint device risk rises above an approved threshold, but Conditional Access still allows the endpoint unrestricted corporate access. There, the targeted fix is 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.' because risk-based compliance can inform application access decisions. The current scenario instead requires 'Configure App Control for Business policies in a suitable audited then enforced rollout.' and verification that approved signed apps run and an unapproved executable fails during the enforcement pilot.

D:

This action is appropriate for a different case: An organization wants standardized endpoint detection and response policies rather than installing separate scripts on every workstation. There, the targeted fix is 'Deploy Intune EDR endpoint security policies with supported Defender integration.' because central EDR configuration reduces onboarding and policy drift. The current scenario instead requires 'Configure App Control for Business policies in a suitable audited then enforced rollout.' and verification that approved signed apps run and an unapproved executable fails during the enforcement pilot.

Question 18

A help desk needs remote interactive assistance for users but employees should be able to grant consent to support sessions. Which endpoint administration action best addresses the requirement?

  1. Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.
  2. Update the Enterprise App Catalog app assignment or detection configuration using supported lifecycle procedures.
  3. Review EPM elevation requests and create narrow approved rules rather than blanket authorization.
  4. Inspect EPM elevation conditions and limit administrative process scope to approved applications.

Explanation

Correct Answer

A:

This is the most targeted action: Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior. The technical distinction is that remote assistance should be governed and attributable to authorized support staff. Confirm the change by checking: An assigned helper connects with user approval and the session is recorded.

Incorrect Answers

B:

This action is appropriate for a different case: A managed catalog app requires a vendor-specific detection update after an upstream app build changes its install path. There, the targeted fix is 'Update the Enterprise App Catalog app assignment or detection configuration using supported lifecycle procedures.' because catalog availability doesn't remove the need to verify installed state. The current scenario instead requires 'Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.' and verification that an assigned helper connects with user approval and the session is recorded.

C:

This action is appropriate for a different case: A technician decides to allow all unknown executables to elevate because many help desk elevation requests are pending. There, the targeted fix is 'Review EPM elevation requests and create narrow approved rules rather than blanket authorization.' because EPM is meant to reduce uncontrolled standing privilege. The current scenario instead requires 'Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.' and verification that an assigned helper connects with user approval and the session is recorded.

D:

This action is appropriate for a different case: An EPM rule was created for Windows but a test user can elevate every command prompt child process. There, the targeted fix is 'Inspect EPM elevation conditions and limit administrative process scope to approved applications.' because process trees can extend the risk of a privileged application. The current scenario instead requires 'Configure Microsoft Intune Remote Help with approved roles, tenant configuration and consent behavior.' and verification that an assigned helper connects with user approval and the session is recorded.

Question 19

A remote kiosk is frozen after an application update and operations needs a controlled reboot, not a factory reset. Which configuration most directly resolves the stated issue?

  1. Require verified Intune managed device ID, serial and ownership before destructive actions.
  2. Use the Restart remote device action with authorization and user-impact assessment.
  3. Use the Intune user-focused Troubleshooting blade to inspect policies and assignments.
  4. Use a validated static snapshot or controlled approval gate for high-impact bulk targeting.

Explanation

Correct Answer

B:

This is the most targeted action: Use the Restart remote device action with authorization and user-impact assessment. The technical distinction is that restart and wipe have drastically different data effects. Confirm the change by checking: The kiosk reboots and returns to service with its installed apps intact.

Incorrect Answers

A:

This action is appropriate for a different case: An engineer schedules a remote wipe against a record identified only by a reused device display name. There, the targeted fix is 'Require verified Intune managed device ID, serial and ownership before destructive actions.' because friendly names can collide and should not identify wipe targets alone. The current scenario instead requires 'Use the Restart remote device action with authorization and user-impact assessment.' and verification that the kiosk reboots and returns to service with its installed apps intact.

C:

This action is appropriate for a different case: A support agent cannot tell why a single user's two iPhones receive different configuration policies. There, the targeted fix is 'Use the Intune user-focused Troubleshooting blade to inspect policies and assignments.' because per-user troubleshooting correlates device and app policy targeting. The current scenario instead requires 'Use the Restart remote device action with authorization and user-impact assessment.' and verification that the kiosk reboots and returns to service with its installed apps intact.

D:

This action is appropriate for a different case: An administrator starts a bulk wipe on a large group and discovers the request was aimed at a preview dynamic group. There, the targeted fix is 'Use a validated static snapshot or controlled approval gate for high-impact bulk targeting.' because dynamic membership can change between intention and execution. The current scenario instead requires 'Use the Restart remote device action with authorization and user-impact assessment.' and verification that the kiosk reboots and returns to service with its installed apps intact.

Question 20

A packaged Win32 application uses a shared UNC path installer that remote laptops cannot reach off VPN. Which action provides the most targeted and supportable resolution?

  1. Publish/approve the private app through the supported managed Google Play process.
  2. Define valid architecture applicability or separate packages according to supported platform.
  3. Collect Intune Management Extension logs and app installer exit codes before modifying detection.
  4. Distribute packaged installation content through Intune rather than relying on an inaccessible internal share.

Explanation

Correct Answer

D:

This is the most targeted action: Distribute packaged installation content through Intune rather than relying on an inaccessible internal share. The technical distinction is that cloud-managed remote deployments should not depend on unavailable local installation paths. Confirm the change by checking: The app installs over approved internet connectivity without a corporate VPN share.

Incorrect Answers

A:

This action is appropriate for a different case: An Android business app needs a private managed Google Play listing rather than a public consumer listing. There, the targeted fix is 'Publish/approve the private app through the supported managed Google Play process.' because enterprise app distribution can restrict visibility to organizational users. The current scenario instead requires 'Distribute packaged installation content through Intune rather than relying on an inaccessible internal share.' and verification that the app installs over approved internet connectivity without a corporate VPN share.

B:

This action is appropriate for a different case: A packaged enterprise app supports both 32-bit and 64-bit installations, but the wrong architecture is installed on ARM-based devices. There, the targeted fix is 'Define valid architecture applicability or separate packages according to supported platform.' because package architecture constraints affect installation eligibility. The current scenario instead requires 'Distribute packaged installation content through Intune rather than relying on an inaccessible internal share.' and verification that the app installs over approved internet connectivity without a corporate VPN share.

C:

This action is appropriate for a different case: A business relies on a legacy Windows 32-bit app that fails silently on a Windows 11 machine and shows an Intune error. There, the targeted fix is 'Collect Intune Management Extension logs and app installer exit codes before modifying detection.' because an installation failure must be distinguished from platform incompatibility. The current scenario instead requires 'Distribute packaged installation content through Intune rather than relying on an inaccessible internal share.' and verification that the app installs over approved internet connectivity without a corporate VPN share.