Question 40
The team at a coastal resort has corrected this condition: A Wi-Fi success report uses one healthy laptop as proof that all smartphones at the site meet the network experience goal. Which preventive practice BEST addresses the identified mechanism?
Explanation
Correct Answer
Define minimum cohort coverage before presenting network experience scores. This repeatable safeguard addresses the mechanism—a representative fleet assessment cannot be based on one successful endpoint—and reduces the chance that the specific fault recurs.
Incorrect Answers
Trend peak-hour capacity SLE alongside client load and airtime utilization. This protects against another issue—a 5 GHz cell has strong signal but persistent client failures because channel airtime is fully consumed during shift change—but is not the most direct prevention for a Wi-Fi success report uses one healthy laptop as proof that all smartphones at the site meet the network experience goal.
Include user-location coverage tests in SLE acceptance review. This protects against another issue—a new SSID reports poor coverage SLE even though all APs are online and broadcasting—but is not the most direct prevention for a Wi-Fi success report uses one healthy laptop as proof that all smartphones at the site meet the network experience goal.
Attach event timelines to mobility-focused service tickets. This protects against another issue—a troubleshooting dashboard shows a roaming SLE decline but support ignores the event timeline for affected clients—but is not the most direct prevention for a Wi-Fi success report uses one healthy laptop as proof that all smartphones at the site meet the network experience goal.