Question 920
During a release-readiness review, a tester observes: A mobile app tester files a defect with title 'does not work', no expected outcome, and no steps, preventing a developer from reproducing it. Which repeatable testing practice most directly reduces recurrence of this problem?
Explanation
Correct Answer
This safeguard specifically targets the contributing cause: Require structured reproducibility and actual-versus-expected data in issue templates. It addresses the principle (Defect reports must communicate enough information to analyze and resolve an issue.) and can be assessed by: Another engineer reproduces the crash in the stated build and can investigate it.
Incorrect Answers
This preventive step mitigates a different project risk (syllabus section 5.5): A critical data-loss defect is logged as lowest priority because the feature is used rarely, with no assessment of potential business harm. The targeted safeguard for the current case is: Require structured reproducibility and actual-versus-expected data in issue templates.
This preventive step mitigates a different project risk (syllabus section 5.5): A reporting test detects an incorrect decimal total, but the defect tracker records only a UI screenshot without the input data or rule being applied. The targeted safeguard for the current case is: Require structured reproducibility and actual-versus-expected data in issue templates.
This preventive step mitigates a different project risk (syllabus section 5.3): A release dashboard says 95% of tests passed but excludes 40 blocked cases, leading leadership to believe almost all required behavior is validated. The targeted safeguard for the current case is: Require structured reproducibility and actual-versus-expected data in issue templates.