Question 540
At Northpoint Health, the remote-clinic systems team is preparing a rural site commissioning project. The operational constraint is remote support and access restrictions. The owner reports that the correction is complete for this issue: A VSX peer dashboard shows one chassis healthy while the inter-switch link status is failed. Which result BEST demonstrates that this specific issue was resolved?
Explanation
Correct Answer
Operational checks show coherent VSX roles with restored ISL and keepalive health. This is the relevant acceptance observation for the reported issue: A VSX peer dashboard shows one chassis healthy while the inter-switch link status is failed. The intended corrective choice is: Distinguish VSX peer, ISL and keepalive states and apply the documented failover troubleshooting path. At Northpoint Health, this outcome verifies actual operation under remote support and access restrictions, rather than only a ticket marked complete.
Incorrect Answers
The recovered link shows operational-up state and receive/transmit counters increase during test traffic. Such an observation would verify a separate issue: An interface displays operationally down while its administrative setting is up, and counters show no carrier. It would follow the distinct action: Inspect physical-layer, optic and peer state rather than treating it as an administrative shutdown. Here the reported failure is A VSX peer dashboard shows one chassis healthy while the inter-switch link status is failed. The decisive result for Northpoint Health must instead be: Operational checks show coherent VSX roles with restored ISL and keepalive health.
Queue and utilization measurements identify the overloaded egress class and improve after capacity or policy change. Such an observation would verify a separate issue: A port reports thousands of egress discards with low CRC errors during scheduled replication. It would follow the distinct action: Interpret output-queue congestion rather than diagnosing an optical fault from discards alone. Here the reported failure is A VSX peer dashboard shows one chassis healthy while the inter-switch link status is failed. The decisive result for Northpoint Health must instead be: Operational checks show coherent VSX roles with restored ISL and keepalive health.
The neighbor progresses to the expected adjacency state and advertises permitted prefixes. Such an observation would verify a separate issue: An OSPF interface is physically up but the neighbor remains in Init rather than reaching full adjacency. It would follow the distinct action: Check hello reception, network parameters, neighbor consistency and any one-way reachability. Here the reported failure is A VSX peer dashboard shows one chassis healthy while the inter-switch link status is failed. The decisive result for Northpoint Health must instead be: Operational checks show coherent VSX roles with restored ISL and keepalive health.