Question 740
The following Zscaler action is recommended: Review the specific SSL policy and server protocol support before considering a narrowly approved exception. Which original operational requirement best matches that action?
Explanation
Correct Answer
Handshake failures from incompatible TLS settings are different from URL category denials and need targeted remediation. This directly addresses the need for ssl protocol mismatch.
Incorrect Answers
TLS interception changes the certificate presented to the browser, so missing trusted issuing certificates can cause failures. This concerns inspection certificate trust failure rather than the specific requirement for ssl protocol mismatch.
A failed posture report may reflect assessment or compatibility problems rather than a real loss of disk encryption. This concerns device posture false noncompliance rather than the specific requirement for ssl protocol mismatch.
The endpoint may need restricted access to complete portal authentication before it can build its normal Zscaler connection. This concerns captive portal login loop rather than the specific requirement for ssl protocol mismatch.