Question 1020
An operations group at a university network resolved: A new policy deployment causes several access-denied tickets, but Log Viewer is filtered only to Threat logs and misses relevant Traffic denies. Which ongoing safeguard should become part of its change process?
Explanation
Correct Answer
Include traffic-deny triage steps in postpush incident playbooks. This control reduces recurrence of the documented mechanism: Different incident symptoms require the appropriate log type rather than one universal view. It creates a repeatable check around the needed response: Search the proper Traffic log class with time, source and rule filters.
Incorrect Answers
Require owner and policy match review before high-impact alert-triggered blocks. That safeguard addresses another potential failure: An analyst changes a Security rule based on one incident alert without checking whether the affected application is explicitly business-approved. It is not the most targeted recurring control for the described cause: Different incident symptoms require the appropriate log type rather than one universal view.
Include pre/post NAT field selection in logging query examples. That safeguard addresses another potential failure: A Log Viewer query finds no events because the analyst filters using a translated public address while stored query fields target the original private source. It is not the most targeted recurring control for the described cause: Different incident symptoms require the appropriate log type rather than one universal view.
Compare alert and block outcomes during incident-control reviews. That safeguard addresses another potential failure: A security event shows the firewall allowed a high-risk download while the dashboard counts it as a threat detection. It is not the most targeted recurring control for the described cause: Different incident symptoms require the appropriate log type rather than one universal view.