Question 60
An organization delivering with an adaptive/agile approach discovers: During a complex handoff, functional managers and project leads disagree about responsibility for final service readiness. Which indicator would best confirm a successful outcome rather than activity alone?
Explanation
Correct Answer
“Service readiness has named owners, explicit acceptance criteria, and no unassigned transition tasks.” is meaningful evidence for “During a complex handoff, functional managers and project leads disagree about responsibility for final service readiness” because it demonstrates the practical outcome of “Clarify accountable roles and interfaces, including operational acceptance responsibilities.” instead of merely recording that work took place.
Incorrect Answers
“Meeting decisions reflect documented input from affected specialists, not only the dominant engineer.” could measure performance for “A critical engineer dominates design meetings, suppressing contributions from newer and remote participants.”, yet it is not direct evidence that “During a complex handoff, functional managers and project leads disagree about responsibility for final service readiness” has been resolved through “Clarify accountable roles and interfaces, including operational acceptance responsibilities.”.
“Workload measures and team feedback improve while committed delivery priorities remain realistic.” could measure performance for “A team is under schedule pressure and the project manager responds by imposing longer hours with no diagnosis.”, yet it is not direct evidence that “During a complex handoff, functional managers and project leads disagree about responsibility for final service readiness” has been resolved through “Clarify accountable roles and interfaces, including operational acceptance responsibilities.”.
“The developer completes an agreed technical requirement while the team meets defined quality expectations.” could measure performance for “A high-performing developer seeks technical growth but is assigned only routine support tasks and disengages.”, yet it is not direct evidence that “During a complex handoff, functional managers and project leads disagree about responsibility for final service readiness” has been resolved through “Clarify accountable roles and interfaces, including operational acceptance responsibilities.”.