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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 62

Question 610

An application installer returns a vendor-specific exit code meaning reboot required, and Intune incorrectly marks the deployment as failed. Which configuration most directly resolves the stated issue?

  1. Publish/approve the private app through the supported managed Google Play process.
  2. Use a dedicated-device group and appropriate Android app assignment targeting.
  3. Change the Intune app assignment from Required to Available where appropriate.
  4. Configure the supported Win32 app return-code and restart behavior appropriately.

Explanation

Correct Answer

D:

This is the most targeted action: Configure the supported Win32 app return-code and restart behavior appropriately. The technical distinction is that installer exit codes need mapping to meaningful deployment outcomes. Confirm the change by checking: The test deployment records required reboot and succeeds after restart when appropriate.

Incorrect Answers

A:

This action is appropriate for a different case: An Android business app needs a private managed Google Play listing rather than a public consumer listing. There, the targeted fix is 'Publish/approve the private app through the supported managed Google Play process.' because enterprise app distribution can restrict visibility to organizational users. The current scenario instead requires 'Configure the supported Win32 app return-code and restart behavior appropriately.' and verification that the test deployment records required reboot and succeeds after restart when appropriate.

B:

This action is appropriate for a different case: A specialized kiosk app must be deployed only to dedicated Android devices, not employee-owned Android work profiles. There, the targeted fix is 'Use a dedicated-device group and appropriate Android app assignment targeting.' because different Android ownership modes require distinct app availability and permissions. The current scenario instead requires 'Configure the supported Win32 app return-code and restart behavior appropriately.' and verification that the test deployment records required reboot and succeeds after restart when appropriate.

C:

This action is appropriate for a different case: A user complains that an optional productivity tool installs on every corporate phone without consent. There, the targeted fix is 'Change the Intune app assignment from Required to Available where appropriate.' because required and available assignments create different deployment experiences. The current scenario instead requires 'Configure the supported Win32 app return-code and restart behavior appropriately.' and verification that the test deployment records required reboot and succeeds after restart when appropriate.

Question 611

An organization plans Windows Autopatch but has not assigned devices to a supported Autopatch group and expects updates automatically. What is the most appropriate management decision?

  1. Use supported Android system-update policies or OEM configuration suited to the ownership mode.
  2. Inspect effective update policies and correct overlapping feature controls.
  3. Verify Autopatch prerequisites, device registration and managed update policy assignments.
  4. Configure supported iOS/iPadOS update settings using Intune Settings Catalog or Apple update management controls.

Explanation

Correct Answer

C:

This is the most targeted action: Verify Autopatch prerequisites, device registration and managed update policy assignments. The technical distinction is that autopatch behavior depends on eligible devices and managed update cohorts. Confirm the change by checking: A pilot device appears in the expected Autopatch report and follows its deployment schedule.

Incorrect Answers

A:

This action is appropriate for a different case: Android work-profile devices must not be interrupted by a forced OS update during a defined maintenance freeze. There, the targeted fix is 'Use supported Android system-update policies or OEM configuration suited to the ownership mode.' because Android update controls vary by management mode and manufacturer. The current scenario instead requires 'Verify Autopatch prerequisites, device registration and managed update policy assignments.' and verification that a pilot device appears in the expected Autopatch report and follows its deployment schedule.

B:

This action is appropriate for a different case: A Windows update ring has conflicting deferral settings with a feature update policy and machines move to a release that was not approved. There, the targeted fix is 'Inspect effective update policies and correct overlapping feature controls.' because multiple policy types influence Windows Update behavior. The current scenario instead requires 'Verify Autopatch prerequisites, device registration and managed update policy assignments.' and verification that a pilot device appears in the expected Autopatch report and follows its deployment schedule.

D:

This action is appropriate for a different case: An iPhone fleet needs supervised operating-system updates with deferred installation schedules and the administrator uses a Windows update ring. There, the targeted fix is 'Configure supported iOS/iPadOS update settings using Intune Settings Catalog or Apple update management controls.' because Apple software update mechanisms differ from Windows Update for Business. The current scenario instead requires 'Verify Autopatch prerequisites, device registration and managed update policy assignments.' and verification that a pilot device appears in the expected Autopatch report and follows its deployment schedule.

Question 612

A network team needs to deploy Microsoft 365 Apps during Autopilot without downloading every language package during setup. What evidence confirms that the management decision met its requirement?

  1. The kiosk receives the app while a test BYOD work profile does not.
  2. The test user receives their licensed settings after the machine install.
  3. The pilot receives only the selected applications and languages.
  4. The test Store application becomes available and installs from its current source.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The pilot receives only the selected applications and languages. It would confirm that the intended intervention, 'Use a tailored Office Deployment Tool configuration or Intune suite profile for required components.', addressed the problem because right-sized Office content can improve OOBE reliability and bandwidth.

Incorrect Answers

A:

This observation would validate a different case: A specialized kiosk app must be deployed only to dedicated Android devices, not employee-owned Android work profiles. It would check 'The kiosk receives the app while a test BYOD work profile does not.' after 'Use a dedicated-device group and appropriate Android app assignment targeting.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot receives only the selected applications and languages.'.

B:

This observation would validate a different case: An app needs a per-user license and is assigned to a system-context install even when its configuration should be applied in user context. It would check 'The test user receives their licensed settings after the machine install.' after 'Separate machine installation from appropriate user-specific license or configuration deployment.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot receives only the selected applications and languages.'.

D:

This observation would validate a different case: An enterprise uses the new Microsoft Store for its Windows app distribution and still relies on retired legacy store integration. It would check 'The test Store application becomes available and installs from its current source.' after 'Choose the supported Microsoft Store app deployment method within Intune.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot receives only the selected applications and languages.'.

Question 613

A user reports that their BitLocker recovery password might have been copied into a public ticket. Which action provides the most targeted and supportable resolution?

  1. Issue a supported Intune Sync remote action and verify policy evaluation.
  2. Use the Restart remote device action with authorization and user-impact assessment.
  3. Initiate an authorized BitLocker recovery-key rotation and verify the new protected escrow entry.
  4. Invoke the supported local administrator password rotation remote action.

Explanation

Correct Answer

C:

This is the most targeted action: Initiate an authorized BitLocker recovery-key rotation and verify the new protected escrow entry. The technical distinction is that a leaked recovery secret must be invalidated while maintaining recoverability. Confirm the change by checking: The old key no longer unlocks after successful rotation and the new escrowed key is accessible to authorized staff.

Incorrect Answers

A:

This action is appropriate for a different case: A help desk needs a newly assigned Windows compliance policy to take effect without waiting for normal device check-in. There, the targeted fix is 'Issue a supported Intune Sync remote action and verify policy evaluation.' because a sync requests accelerated check-in but does not override profile targeting. The current scenario instead requires 'Initiate an authorized BitLocker recovery-key rotation and verify the new protected escrow entry.' and verification that the old key no longer unlocks after successful rotation and the new escrowed key is accessible to authorized staff.

B:

This action is appropriate for a different case: A remote kiosk is frozen after an application update and operations needs a controlled reboot, not a factory reset. There, the targeted fix is 'Use the Restart remote device action with authorization and user-impact assessment.' because restart and wipe have drastically different data effects. The current scenario instead requires 'Initiate an authorized BitLocker recovery-key rotation and verify the new protected escrow entry.' and verification that the old key no longer unlocks after successful rotation and the new escrowed key is accessible to authorized staff.

D:

This action is appropriate for a different case: An endpoint is suspected of local admin password compromise and its normal Windows LAPS schedule is too slow. There, the targeted fix is 'Invoke the supported local administrator password rotation remote action.' because emergency credential rotation can reduce time exposed to a known secret. The current scenario instead requires 'Initiate an authorized BitLocker recovery-key rotation and verify the new protected escrow entry.' and verification that the old key no longer unlocks after successful rotation and the new escrowed key is accessible to authorized staff.

Question 614

An enterprise needs to deploy a commonly used third-party Windows app and does not want to maintain every vendor installer version manually. Which finding would support closing the deployment or security issue?

  1. The pilot reports one supported application installation with the desired detected version.
  2. A pilot app installs from the catalog and updates to an approved newer release.
  3. The pilot exhibits improved metrics before rollout to later cohorts is approved.
  4. A test device authenticates to Wi-Fi and the server validates the full issued chain.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: A pilot app installs from the catalog and updates to an approved newer release. It would confirm that the intended intervention, 'Evaluate Intune Enterprise App Catalog for the supported app and managed updates.', addressed the problem because the catalog can simplify packaging and update lifecycle for supported applications.

Incorrect Answers

A:

This observation would validate a different case: A catalog application is assigned but its vendor's older custom package remains installed and causes detection confusion. It would check 'The pilot reports one supported application installation with the desired detected version.' after 'Review enterprise catalog deployment/detection and coordinate supersedence of the legacy app.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot app installs from the catalog and updates to an approved newer release.'.

C:

This observation would validate a different case: Advanced Analytics recommends a configuration change that could affect every endpoint, but the operations team plans immediate mass deployment. It would check 'The pilot exhibits improved metrics before rollout to later cohorts is approved.' after 'Validate the recommendation on a staged group before broad policy assignment.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot app installs from the catalog and updates to an approved newer release.'.

D:

This observation would validate a different case: A corporate Wi-Fi system rejects Cloud PKI client certificates because the RADIUS server does not trust the new intermediate CA. It would check 'A test device authenticates to Wi-Fi and the server validates the full issued chain.' after 'Publish and validate the appropriate CA trust chain before onboarding clients.'. It does not establish success for the stated scenario; the needed evidence is 'A pilot app installs from the catalog and updates to an approved newer release.'.

Question 615

Defender Antivirus is reporting passive mode on certain devices because another antivirus provider is installed. Which endpoint administration action best addresses the requirement?

  1. Inspect the profile-specific rule settings and effective network category on the endpoint.
  2. Inspect provider coexistence and Defender operating mode before forcing duplicate antivirus engines.
  3. Validate platform security/TPM state and recover using approved key escrow before altering encryption policy.
  4. Start with ASR audit mode and evaluate telemetry before changing selected rules to block.

Explanation

Correct Answer

B:

This is the most targeted action: Inspect provider coexistence and Defender operating mode before forcing duplicate antivirus engines. The technical distinction is that active and passive antivirus modes differ based on existing security software. Confirm the change by checking: A test machine shows the expected security provider mode without incompatible dual scanning.

Incorrect Answers

A:

This action is appropriate for a different case: A device firewall rule appears correctly assigned but does not take effect on machines using the public network profile. There, the targeted fix is 'Inspect the profile-specific rule settings and effective network category on the endpoint.' because a firewall rule can depend on the active domain/private/public context. The current scenario instead requires 'Inspect provider coexistence and Defender operating mode before forcing duplicate antivirus engines.' and verification that a test machine shows the expected security provider mode without incompatible dual scanning.

C:

This action is appropriate for a different case: A finance laptop has BitLocker active but the end user sees a recovery prompt after a firmware change. There, the targeted fix is 'Validate platform security/TPM state and recover using approved key escrow before altering encryption policy.' because firmware and TPM changes can affect boot trust and recovery without indicating absent encryption. The current scenario instead requires 'Inspect provider coexistence and Defender operating mode before forcing duplicate antivirus engines.' and verification that a test machine shows the expected security provider mode without incompatible dual scanning.

D:

This action is appropriate for a different case: A new ASR policy is planned for 40,000 devices but the operations team has not assessed false positives. There, the targeted fix is 'Start with ASR audit mode and evaluate telemetry before changing selected rules to block.' because audit evaluation allows compatibility review before enforcement. The current scenario instead requires 'Inspect provider coexistence and Defender operating mode before forcing duplicate antivirus engines.' and verification that a test machine shows the expected security provider mode without incompatible dual scanning.

Question 616

An Apple push notification service certificate is allowed to expire, and existing managed iPads stop accepting updates. Which finding would support closing the deployment or security issue?

  1. The enrolled handset shows organization control and required configuration without a personal work-profile split.
  2. After renewal an existing iPad checks in again without a mass re-enrollment.
  3. A registered Samsung handset automatically enters managed enrollment on first boot.
  4. The Mac shows the management profile and responds to a scheduled check-in.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: After renewal an existing iPad checks in again without a mass re-enrollment. It would confirm that the intended intervention, 'Renew the existing Intune Apple MDM push certificate with the original Apple account.', addressed the problem because the Apple MDM trust anchor is needed to send device management notifications.

Incorrect Answers

A:

This observation would validate a different case: Android field phones must be entirely corporate managed rather than keeping a personal side on the handset. It would check 'The enrolled handset shows organization control and required configuration without a personal work-profile split.' after 'Use Android Enterprise fully managed enrollment with the supported provisioning method.'. It does not establish success for the stated scenario; the needed evidence is 'After renewal an existing iPad checks in again without a mass re-enrollment.'.

C:

This observation would validate a different case: A Samsung fleet arrives with Knox Mobile Enrollment identifiers but devices are not assigned to the corporate MDM profile. It would check 'A registered Samsung handset automatically enters managed enrollment on first boot.' after 'Configure Samsung Knox Mobile Enrollment with the correct Intune profile and approved device assignments.'. It does not establish success for the stated scenario; the needed evidence is 'After renewal an existing iPad checks in again without a mass re-enrollment.'.

D:

This observation would validate a different case: A macOS Mac enrolled through Company Portal fails to receive management after the user denies the required profile installation. It would check 'The Mac shows the management profile and responds to a scheduled check-in.' after 'Guide the user through supported macOS enrollment approval and verify the management profile.'. It does not establish success for the stated scenario; the needed evidence is 'After renewal an existing iPad checks in again without a mass re-enrollment.'.

Question 617

An ASR rule blocks a business-approved legacy app, and the service desk suggests turning off all ASR protections. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Use a scoped firewall policy correction permitting only the required endpoint and protocol.
  2. Investigate the Defender incident and affected endpoints using appropriate security workflows.
  3. Create a tightly scoped policy exception or compatible application update after security review.
  4. Review policy rule trust conditions and test an authorized publisher update before broad rollout.

Explanation

Correct Answer

C:

This is the most targeted action: Create a tightly scoped policy exception or compatible application update after security review. The technical distinction is that broadly disabling protection creates unnecessary risk. Confirm the change by checking: The approved app runs while unrelated ASR detections remain enforced.

Incorrect Answers

A:

This action is appropriate for a different case: A corporate application fails because a security admin created an outbound firewall rule that blocks its authorized API endpoint. There, the targeted fix is 'Use a scoped firewall policy correction permitting only the required endpoint and protocol.' because least privilege balances necessary application connectivity with traffic restrictions. The current scenario instead requires 'Create a tightly scoped policy exception or compatible application update after security review.' and verification that the approved app runs while unrelated ASR detections remain enforced.

B:

This action is appropriate for a different case: A Defender for Endpoint alert indicates suspicious persistence but the help desk wants to treat the absence of Intune compliance errors as proof of safety. There, the targeted fix is 'Investigate the Defender incident and affected endpoints using appropriate security workflows.' because compliance assessment cannot replace an active security investigation. The current scenario instead requires 'Create a tightly scoped policy exception or compatible application update after security review.' and verification that the approved app runs while unrelated ASR detections remain enforced.

D:

This action is appropriate for a different case: App Control for Business enforcement blocks an essential finance application after a vendor update changed its signing certificate. There, the targeted fix is 'Review policy rule trust conditions and test an authorized publisher update before broad rollout.' because overly narrow allow rules can unintentionally block updated legitimate software. The current scenario instead requires 'Create a tightly scoped policy exception or compatible application update after security review.' and verification that the approved app runs while unrelated ASR detections remain enforced.

Question 618

A Windows 365 Cloud PC image contains an old line-of-business client and every new device inherits the obsolete version. After the change, which acceptance result is most relevant?

  1. The pilot shows deployment progress and installs its selected required apps without maintaining an image.
  2. The user finishes setup quickly and the technician-staged applications are present.
  3. After correcting detection, the same application is recognized and setup proceeds.
  4. A new pilot Cloud PC starts with the approved application release.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: A new pilot Cloud PC starts with the approved application release. It would confirm that the intended intervention, 'Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.', addressed the problem because Cloud PC image management should separate baseline contents from later policy configuration.

Incorrect Answers

A:

This observation would validate a different case: An organization wants a simplified user-driven Windows 11 setup with a small set of key apps and scripts but no custom device imaging. It would check 'The pilot shows deployment progress and installs its selected required apps without maintaining an image.' after 'Choose Windows Autopilot device preparation with an appropriately assigned user-driven policy.'. It does not establish success for the stated scenario; the needed evidence is 'A new pilot Cloud PC starts with the approved application release.'.

B:

This observation would validate a different case: A laptop must arrive ready for an employee after technicians install time-consuming core apps in the warehouse before shipment. It would check 'The user finishes setup quickly and the technician-staged applications are present.' after 'Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.'. It does not establish success for the stated scenario; the needed evidence is 'A new pilot Cloud PC starts with the approved application release.'.

C:

This observation would validate a different case: Autopilot setup stalls indefinitely because a Win32 application detection rule never reports installation success. It would check 'After correcting detection, the same application is recognized and setup proceeds.' after 'Inspect the Win32 detection rule and ESP app installation status before disabling enrollment security.'. It does not establish success for the stated scenario; the needed evidence is 'A new pilot Cloud PC starts with the approved application release.'.

Question 619

A corporate application fails because a security admin created an outbound firewall rule that blocks its authorized API endpoint. What observation most directly verifies the intended fix?

  1. Approved signed apps run and an unapproved executable fails during the enforcement pilot.
  2. The application connects to the approved API and unrelated destinations remain blocked.
  3. Security reports show one applied scan schedule and no unresolved conflicts.
  4. The approved signed installer runs without a general exclusions directory.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: The application connects to the approved API and unrelated destinations remain blocked. It would confirm that the intended intervention, 'Use a scoped firewall policy correction permitting only the required endpoint and protocol.', addressed the problem because least privilege balances necessary application connectivity with traffic restrictions.

Incorrect Answers

A:

This observation would validate a different case: An organization wants to allow only trusted, signed business executables on Windows endpoints. It would check 'Approved signed apps run and an unapproved executable fails during the enforcement pilot.' after 'Configure App Control for Business policies in a suitable audited then enforced rollout.'. It does not establish success for the stated scenario; the needed evidence is 'The application connects to the approved API and unrelated destinations remain blocked.'.

C:

This observation would validate a different case: A company combines Intune antivirus settings and security baseline policies with incompatible scan schedules. It would check 'Security reports show one applied scan schedule and no unresolved conflicts.' after 'Review assignment conflicts and configure one authoritative antivirus policy for the impacted setting.'. It does not establish success for the stated scenario; the needed evidence is 'The application connects to the approved API and unrelated destinations remain blocked.'.

D:

This observation would validate a different case: A user requests a local antivirus exception for a downloaded installer without validating its publisher or hash. It would check 'The approved signed installer runs without a general exclusions directory.' after 'Verify software provenance and route any exclusion request through approved security policy.'. It does not establish success for the stated scenario; the needed evidence is 'The application connects to the approved API and unrelated destinations remain blocked.'.

Question 620

A business needs to hold devices on Windows 11 24H2 while still receiving monthly security fixes. Which finding would support closing the deployment or security issue?

  1. Affected devices report the designated quality update within the approved urgent deadline.
  2. Pilot workstations install updates and restart within the specified maintenance policy.
  3. A pilot device appears in the expected Autopatch report and follows its deployment schedule.
  4. Pilot endpoints retain the selected release and apply recent security fixes.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: Pilot endpoints retain the selected release and apply recent security fixes. It would confirm that the intended intervention, 'Use a feature update policy targeting the approved Windows version alongside normal quality updates.', addressed the problem because feature update targeting is distinct from monthly quality update distribution.

Incorrect Answers

A:

This observation would validate a different case: An administrator wants to expedite one critical Windows quality patch but leave routine rollout rings unchanged. It would check 'Affected devices report the designated quality update within the approved urgent deadline.' after 'Use an eligible expedited quality update policy with targeted monitoring.'. It does not establish success for the stated scenario; the needed evidence is 'Pilot endpoints retain the selected release and apply recent security fixes.'.

B:

This observation would validate a different case: A Windows client has a pending update and the restart schedule interrupts clinical workstations during business hours. It would check 'Pilot workstations install updates and restart within the specified maintenance policy.' after 'Adjust appropriate Windows update ring active hours and restart deadline controls.'. It does not establish success for the stated scenario; the needed evidence is 'Pilot endpoints retain the selected release and apply recent security fixes.'.

C:

This observation would validate a different case: An organization plans Windows Autopatch but has not assigned devices to a supported Autopatch group and expects updates automatically. It would check 'A pilot device appears in the expected Autopatch report and follows its deployment schedule.' after 'Verify Autopatch prerequisites, device registration and managed update policy assignments.'. It does not establish success for the stated scenario; the needed evidence is 'Pilot endpoints retain the selected release and apply recent security fixes.'.