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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 59

Question 580

A service desk assumes an Intune app failure is caused by compliance, but logs show the app executable detection path is inaccessible. Which configuration most directly resolves the stated issue?

  1. Create role-scoped Microsoft 365 Apps deployment packages or configurations.
  2. Inspect application deployment and Intune Management Extension logs separately from device compliance.
  3. Use a reliable detection strategy reflecting actual installed application state.
  4. Change the Intune app assignment from Required to Available where appropriate.

Explanation

Correct Answer

B:

This is the most targeted action: Inspect application deployment and Intune Management Extension logs separately from device compliance. The technical distinction is that app install telemetry and compliance are independent diagnostic channels. Confirm the change by checking: The corrected path yields a successful detection while compliance state is unchanged.

Incorrect Answers

A:

This action is appropriate for a different case: A company uses one Microsoft 365 Apps policy for every user but call-center users require a smaller set of Office applications. There, the targeted fix is 'Create role-scoped Microsoft 365 Apps deployment packages or configurations.' because different roles can require different allowed application sets. The current scenario instead requires 'Inspect application deployment and Intune Management Extension logs separately from device compliance.' and verification that the corrected path yields a successful detection while compliance state is unchanged.

C:

This action is appropriate for a different case: A Windows Win32 app detection rule checks only a registry key that remains after uninstall, causing false positives. There, the targeted fix is 'Use a reliable detection strategy reflecting actual installed application state.' because stale registry artifacts can mislead installation reporting. The current scenario instead requires 'Inspect application deployment and Intune Management Extension logs separately from device compliance.' and verification that the corrected path yields a successful detection while compliance state is unchanged.

D:

This action is appropriate for a different case: A user complains that an optional productivity tool installs on every corporate phone without consent. There, the targeted fix is 'Change the Intune app assignment from Required to Available where appropriate.' because required and available assignments create different deployment experiences. The current scenario instead requires 'Inspect application deployment and Intune Management Extension logs separately from device compliance.' and verification that the corrected path yields a successful detection while compliance state is unchanged.

Question 581

A security team needs to audit which EPM-elevated executables employees actually run across a pilot fleet. How should the administrator establish that the intended control succeeded?

  1. The pilot's approved software elevates while unknown programs still require review.
  2. An elevated test process creates an attributable report with application identity.
  3. The dashboard reports an explainable endpoint performance anomaly for a known test cohort.
  4. The gateway accepts the reissued client identity and rejects mismatched certificates.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: An elevated test process creates an attributable report with application identity. It would confirm that the intended intervention, 'Use EPM reporting and elevated-action monitoring with controlled access to telemetry.', addressed the problem because privileged execution should be monitored to detect policy misuse.

Incorrect Answers

A:

This observation would validate a different case: A technician decides to allow all unknown executables to elevate because many help desk elevation requests are pending. It would check 'The pilot's approved software elevates while unknown programs still require review.' after 'Review EPM elevation requests and create narrow approved rules rather than blanket authorization.'. It does not establish success for the stated scenario; the needed evidence is 'An elevated test process creates an attributable report with application identity.'.

C:

This observation would validate a different case: An endpoint team wants proactive insight into hardware performance regressions across a large fleet, beyond basic inventory. It would check 'The dashboard reports an explainable endpoint performance anomaly for a known test cohort.' after 'Enable eligible Intune Advanced Analytics capabilities and review supported anomaly or risk insights.'. It does not establish success for the stated scenario; the needed evidence is 'An elevated test process creates an attributable report with application identity.'.

D:

This observation would validate a different case: A Cloud PKI test profile uses a wrong certificate subject name, so a VPN gateway rejects otherwise trusted certificates. It would check 'The gateway accepts the reissued client identity and rejects mismatched certificates.' after 'Adjust certificate template subject/usage requirements and reissue affected test certificates.'. It does not establish success for the stated scenario; the needed evidence is 'An elevated test process creates an attributable report with application identity.'.

Question 582

A company wants to deploy a Windows desktop accounting application packaged as an .exe with silent installation parameters. How should the administrator establish that the intended control succeeded?

  1. An eligible pilot user can locate and install the optional app.
  2. The test Store application becomes available and installs from its current source.
  3. A targeted Windows device installs the accounting app silently and Intune reports success.
  4. The app installs on a newly joined eligible laptop without manual selection.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: A targeted Windows device installs the accounting app silently and Intune reports success. It would confirm that the intended intervention, 'Package it as a supported Intune Win32 app and configure the required install command.', addressed the problem because Win32 app packaging supports installation of traditional desktop software with monitoring.

Incorrect Answers

A:

This observation would validate a different case: A user opens Company Portal but does not see the approved optional line-of-business app because it was assigned to a device group as Required only. It would check 'An eligible pilot user can locate and install the optional app.' after 'Create a correct Available assignment to the eligible user population.'. It does not establish success for the stated scenario; the needed evidence is 'A targeted Windows device installs the accounting app silently and Intune reports success.'.

B:

This observation would validate a different case: An enterprise uses the new Microsoft Store for its Windows app distribution and still relies on retired legacy store integration. It would check 'The test Store application becomes available and installs from its current source.' after 'Choose the supported Microsoft Store app deployment method within Intune.'. It does not establish success for the stated scenario; the needed evidence is 'A targeted Windows device installs the accounting app silently and Intune reports success.'.

D:

This observation would validate a different case: A security tool must be automatically installed on every company laptop and should not be treated as user-optional. It would check 'The app installs on a newly joined eligible laptop without manual selection.' after 'Assign the application as Required to the verified corporate device group.'. It does not establish success for the stated scenario; the needed evidence is 'A targeted Windows device installs the accounting app silently and Intune reports success.'.

Question 583

An employee with a personal Android phone needs protected Teams access without granting IT full device wipe privileges. How should the endpoint team implement the requested control?

  1. Integrate compatible Android zero-touch enrollment with Intune configuration assignments.
  2. Check enrollment device limits and approved user quota rather than deleting unrelated devices.
  3. Use Android work-profile or app-protection management appropriate for personally owned devices.
  4. Check the token synchronization and automated enrollment profile mapping for the actual device.

Explanation

Correct Answer

C:

This is the most targeted action: Use Android work-profile or app-protection management appropriate for personally owned devices. The technical distinction is that a personal device requires a narrower management boundary than fully managed corporate enrollment. Confirm the change by checking: The user retains personal data and an admin can remove only the approved company-managed data.

Incorrect Answers

A:

This action is appropriate for a different case: A chain purchases Android handsets in bulk and wants zero-touch registration when users first power them on. There, the targeted fix is 'Integrate compatible Android zero-touch enrollment with Intune configuration assignments.' because zero-touch provisioning can apply corporate management during initial setup. The current scenario instead requires 'Use Android work-profile or app-protection management appropriate for personally owned devices.' and verification that the user retains personal data and an admin can remove only the approved company-managed data.

B:

This action is appropriate for a different case: A user enrolls a second Windows machine and receives an Intune maximum device count failure. There, the targeted fix is 'Check enrollment device limits and approved user quota rather than deleting unrelated devices.' because a device-count restriction is different from an app deployment error. The current scenario instead requires 'Use Android work-profile or app-protection management appropriate for personally owned devices.' and verification that the user retains personal data and an admin can remove only the approved company-managed data.

D:

This action is appropriate for a different case: An enrollment error appears during iPad provisioning immediately after the Apple enrollment token was refreshed, but the profile assignment is missing. There, the targeted fix is 'Check the token synchronization and automated enrollment profile mapping for the actual device.' because token health and device-to-profile assignment must both be correct. The current scenario instead requires 'Use Android work-profile or app-protection management appropriate for personally owned devices.' and verification that the user retains personal data and an admin can remove only the approved company-managed data.

Question 584

A business wants to deploy an emergency Windows fix only to a device class that runs the affected application. What evidence confirms that the management decision met its requirement?

  1. The corrected pilot remains on the approved target release through the test update cycle.
  2. The vulnerable cohort receives the fix and unaffected endpoints remain on routine schedules.
  3. The affected model is paused for remediation while other cohorts continue patching.
  4. The noneligible pilot receives the current LCU and its restart need is communicated.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: The vulnerable cohort receives the fix and unaffected endpoints remain on routine schedules. It would confirm that the intended intervention, 'Assign the appropriate expedited quality policy to a verified at-risk group.', addressed the problem because security urgency does not justify unnecessary disruption of unrelated devices.

Incorrect Answers

A:

This observation would validate a different case: A Windows update ring has conflicting deferral settings with a feature update policy and machines move to a release that was not approved. It would check 'The corrected pilot remains on the approved target release through the test update cycle.' after 'Inspect effective update policies and correct overlapping feature controls.'. It does not establish success for the stated scenario; the needed evidence is 'The vulnerable cohort receives the fix and unaffected endpoints remain on routine schedules.'.

C:

This observation would validate a different case: A Windows update fails only on one device model after a firmware revision and the team considers blocking all tenant updates. It would check 'The affected model is paused for remediation while other cohorts continue patching.' after 'Use per-model diagnostics and staged targeting to isolate the compatibility defect.'. It does not establish success for the stated scenario; the needed evidence is 'The vulnerable cohort receives the fix and unaffected endpoints remain on routine schedules.'.

D:

This observation would validate a different case: A subset of Windows devices is ineligible for hotpatch and fails the expected no-restart maintenance target. It would check 'The noneligible pilot receives the current LCU and its restart need is communicated.' after 'Use the standard cumulative update fallback and investigate eligibility rather than withholding security fixes.'. It does not establish success for the stated scenario; the needed evidence is 'The vulnerable cohort receives the fix and unaffected endpoints remain on routine schedules.'.

Question 585

The service desk attempts to pre-provision a Windows device with unsupported TPM attestation and receives a provisioning error. Which result would demonstrate that the new configuration works?

  1. Pilot devices remain on the chosen feature release while receiving normal security updates.
  2. An off-network pilot completes the chosen supported join workflow without domain dependency failure.
  3. An eligible test device completes the technician phase and the ineligible device is identified.
  4. The device does not complete gated setup until the designated security app succeeds.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: An eligible test device completes the technician phase and the ineligible device is identified. It would confirm that the intended intervention, 'Verify TPM and Autopilot pre-provisioning eligibility before retrying or selecting another mode.', addressed the problem because supported TPM attestation requirements vary by Autopilot deployment mode.

Incorrect Answers

A:

This observation would validate a different case: An organization wants to pin devices to a specific Windows 11 release while allowing security quality updates. It would check 'Pilot devices remain on the chosen feature release while receiving normal security updates.' after 'Create an Intune Windows feature update policy targeting the required supported version.'. It does not establish success for the stated scenario; the needed evidence is 'An eligible test device completes the technician phase and the ineligible device is identified.'.

B:

This observation would validate a different case: A field device is configured for hybrid join though it never has a reliable route to domain controllers during the first boot. It would check 'An off-network pilot completes the chosen supported join workflow without domain dependency failure.' after 'Select an appropriate cloud-native Entra join deployment or plan validated domain connectivity.'. It does not establish success for the stated scenario; the needed evidence is 'An eligible test device completes the technician phase and the ineligible device is identified.'.

D:

This observation would validate a different case: An Enrollment Status Page shows 'setup complete' before a required security application is installed on Windows devices. It would check 'The device does not complete gated setup until the designated security app succeeds.' after 'Configure the ESP and required app blocking criteria appropriate for supported enrollment.'. It does not establish success for the stated scenario; the needed evidence is 'An eligible test device completes the technician phase and the ineligible device is identified.'.

Question 586

A personal iPad uses a supported app configuration setting delivered to managed applications even though no MDM device profile is installed. Which measured outcome best validates the remediation?

  1. An enrolled device is managed and the protected app enforces document-sharing restrictions.
  2. A protected document cannot be pasted into a personal chat app.
  3. The updated compatible app receives and enforces the intended policy.
  4. The app gets its intended work URL while the personal device remains unenrolled.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: The app gets its intended work URL while the personal device remains unenrolled. It would confirm that the intended intervention, 'Configure the correct managed-app configuration policy for the targeted identity.', addressed the problem because app configuration for managed apps differs from device-wide iOS configuration.

Incorrect Answers

A:

This observation would validate a different case: Corporate iPhones are fully enrolled, but a help desk believes app protection policies are unnecessary when app data must remain protected during share operations. It would check 'An enrolled device is managed and the protected app enforces document-sharing restrictions.' after 'Apply appropriate app protection policies in addition to device management where required.'. It does not establish success for the stated scenario; the needed evidence is 'The app gets its intended work URL while the personal device remains unenrolled.'.

B:

This observation would validate a different case: Employees bring personal phones to work and the company must prevent corporate documents from being copied into unmanaged messaging apps. It would check 'A protected document cannot be pasted into a personal chat app.' after 'Create an Intune app protection policy restricting transfer of organizational data to unmanaged apps.'. It does not establish success for the stated scenario; the needed evidence is 'The app gets its intended work URL while the personal device remains unenrolled.'.

C:

This observation would validate a different case: A protected iOS app shows a user-facing error because its app protection SDK integration is not supported by the installed app version. It would check 'The updated compatible app receives and enforces the intended policy.' after 'Verify the app's Intune MAM compatibility and deploy a supported build.'. It does not establish success for the stated scenario; the needed evidence is 'The app gets its intended work URL while the personal device remains unenrolled.'.

Question 587

A custom compliance PowerShell script prints debugging prose before JSON output and Intune cannot parse the device evaluation. Which measured outcome best validates the remediation?

  1. Supported Windows pilots evaluate the script and unsupported platforms remain excluded.
  2. The pilot returns a parseable evaluation and its compliance state matches test conditions.
  3. The test identity can perform its device action but gets denied for unrelated user modifications.
  4. The approved fix resolves legitimate access without admitting noncompliant test endpoints.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: The pilot returns a parseable evaluation and its compliance state matches test conditions. It would confirm that the intended intervention, 'Return the supported JSON schema without extra stdout content and validate the rules file.', addressed the problem because machine-readable output format is part of the custom compliance contract.

Incorrect Answers

A:

This observation would validate a different case: An administrator wants to extend device compliance using PowerShell but the custom script is assigned to unsupported macOS targets. It would check 'Supported Windows pilots evaluate the script and unsupported platforms remain excluded.' after 'Scope custom compliance discovery to supported device platforms and policy prerequisites.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot returns a parseable evaluation and its compliance state matches test conditions.'.

C:

This observation would validate a different case: An automated Intune offboarding script uses Graph permissions that also allow managing unrelated Microsoft 365 users. It would check 'The test identity can perform its device action but gets denied for unrelated user modifications.' after 'Reduce the automation identity's effective Graph scopes and target only approved device APIs.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot returns a parseable evaluation and its compliance state matches test conditions.'.

D:

This observation would validate a different case: A Security Copilot agent recommends disabling a conditional access grant because some users are blocked from an app. It would check 'The approved fix resolves legitimate access without admitting noncompliant test endpoints.' after 'Validate identity security policy intent and evidence before applying suggestions to production.'. It does not establish success for the stated scenario; the needed evidence is 'The pilot returns a parseable evaluation and its compliance state matches test conditions.'.

Question 588

A help desk sees an Entra join error on Windows after the user's account is disabled but assumes the network firewall is the problem. Which design or configuration change meets the requirement with the least unrelated impact?

  1. Design a supported device identity and enrollment migration including unjoin, re-registration, and data preservation steps.
  2. Distinguish device identity registration from Intune enrollment and compliance policy evaluation.
  3. Plan Microsoft Entra hybrid join with synchronized identity and valid domain connectivity.
  4. Verify identity/account eligibility and sign-in diagnostics before changing firewall rules.

Explanation

Correct Answer

D:

This is the most targeted action: Verify identity/account eligibility and sign-in diagnostics before changing firewall rules. The technical distinction is that join requires a permitted working identity as well as network connectivity. Confirm the change by checking: An authorized test user can join while a blocked identity still fails with the expected sign-in reason.

Incorrect Answers

A:

This action is appropriate for a different case: An acquired company has devices in a different Microsoft Entra tenant and plans to enroll them directly into the new tenant without transitioning ownership. There, the targeted fix is 'Design a supported device identity and enrollment migration including unjoin, re-registration, and data preservation steps.' because an enrolled device is tied to its source tenant and cannot be reassigned by display-name change. The current scenario instead requires 'Verify identity/account eligibility and sign-in diagnostics before changing firewall rules.' and verification that an authorized test user can join while a blocked identity still fails with the expected sign-in reason.

B:

This action is appropriate for a different case: An Entra device registration does not show as compliant even though the user successfully authenticated to Microsoft 365. There, the targeted fix is 'Distinguish device identity registration from Intune enrollment and compliance policy evaluation.' because being registered is not evidence that a device satisfies managed compliance requirements. The current scenario instead requires 'Verify identity/account eligibility and sign-in diagnostics before changing firewall rules.' and verification that an authorized test user can join while a blocked identity still fails with the expected sign-in reason.

C:

This action is appropriate for a different case: A branch requires traditional on-premises domain authentication for line-of-business software while also using cloud-based identity policies. There, the targeted fix is 'Plan Microsoft Entra hybrid join with synchronized identity and valid domain connectivity.' because hybrid join retains an AD DS dependency while enabling Entra device identity. The current scenario instead requires 'Verify identity/account eligibility and sign-in diagnostics before changing firewall rules.' and verification that an authorized test user can join while a blocked identity still fails with the expected sign-in reason.

Question 589

A long-offline laptop rejoins and receives many updates at once, creating avoidable branch congestion. Which configuration most directly resolves the stated issue?

  1. Use a feature update policy targeting the approved Windows version alongside normal quality updates.
  2. Configure supported iOS/iPadOS update settings using Intune Settings Catalog or Apple update management controls.
  3. Use supported update deadlines, Delivery Optimization and staged release policies for returning devices.
  4. Review Windows update deployment and per-device installation reports, including pending restart state.

Explanation

Correct Answer

C:

This is the most targeted action: Use supported update deadlines, Delivery Optimization and staged release policies for returning devices. The technical distinction is that catch-up servicing should respect bandwidth and security targets. Confirm the change by checking: The returning pilot patches within policy without exceeding branch traffic limits.

Incorrect Answers

A:

This action is appropriate for a different case: A business needs to hold devices on Windows 11 24H2 while still receiving monthly security fixes. There, the targeted fix is 'Use a feature update policy targeting the approved Windows version alongside normal quality updates.' because feature update targeting is distinct from monthly quality update distribution. The current scenario instead requires 'Use supported update deadlines, Delivery Optimization and staged release policies for returning devices.' and verification that the returning pilot patches within policy without exceeding branch traffic limits.

B:

This action is appropriate for a different case: An iPhone fleet needs supervised operating-system updates with deferred installation schedules and the administrator uses a Windows update ring. There, the targeted fix is 'Configure supported iOS/iPadOS update settings using Intune Settings Catalog or Apple update management controls.' because Apple software update mechanisms differ from Windows Update for Business. The current scenario instead requires 'Use supported update deadlines, Delivery Optimization and staged release policies for returning devices.' and verification that the returning pilot patches within policy without exceeding branch traffic limits.

D:

This action is appropriate for a different case: An Intune report says an update was assigned but users claim it is installed; the team has no deployment status evidence. There, the targeted fix is 'Review Windows update deployment and per-device installation reports, including pending restart state.' because assignment alone does not confirm an update completed successfully. The current scenario instead requires 'Use supported update deadlines, Delivery Optimization and staged release policies for returning devices.' and verification that the returning pilot patches within policy without exceeding branch traffic limits.

Question 590

A finance employee's Cloud PC must be resized to handle a heavier workload without creating an unmanaged new endpoint. Which configuration most directly resolves the stated issue?

  1. Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.
  2. Configure Windows Backup and restore policy with approved organizational device settings.
  3. Use the supported Windows 365 Cloud PC resize process with entitlement and user-data safeguards.
  4. Create an Intune Windows feature update policy targeting the required supported version.

Explanation

Correct Answer

C:

This is the most targeted action: Use the supported Windows 365 Cloud PC resize process with entitlement and user-data safeguards. The technical distinction is that Cloud PC resizing changes compute allocation under managed service policy. Confirm the change by checking: After resize the Cloud PC reports the intended capacity and retains approved work data.

Incorrect Answers

A:

This action is appropriate for a different case: A laptop must arrive ready for an employee after technicians install time-consuming core apps in the warehouse before shipment. There, the targeted fix is 'Choose Windows Autopilot pre-provisioning with a technician phase and an appropriate user phase.' because pre-provisioning separates technician-side device readiness from later user personalization. The current scenario instead requires 'Use the supported Windows 365 Cloud PC resize process with entitlement and user-data safeguards.' and verification that after resize the Cloud PC reports the intended capacity and retains approved work data.

B:

This action is appropriate for a different case: A Windows Backup restore is offered during new Windows device setup but organizational policy forbids unmanaged personal restore sources. There, the targeted fix is 'Configure Windows Backup and restore policy with approved organizational device settings.' because enterprise restore behavior should be controlled at enrollment and data-governance boundaries. The current scenario instead requires 'Use the supported Windows 365 Cloud PC resize process with entitlement and user-data safeguards.' and verification that after resize the Cloud PC reports the intended capacity and retains approved work data.

D:

This action is appropriate for a different case: An organization wants to pin devices to a specific Windows 11 release while allowing security quality updates. There, the targeted fix is 'Create an Intune Windows feature update policy targeting the required supported version.' because feature update version targeting is distinct from monthly quality update cadence. The current scenario instead requires 'Use the supported Windows 365 Cloud PC resize process with entitlement and user-data safeguards.' and verification that after resize the Cloud PC reports the intended capacity and retains approved work data.