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Exam Code: MD-102

Exam Name Endpoint Administrator

Certification Provider: Microsoft

Corresponding Certification: Microsoft 365 Certified: Endpoint Administrator Associate

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Microsoft MD-102 Practice Test 32

Question 310

An enterprise needs to remove a vulnerable app version before assigning a patched replacement, avoiding two conflicting versions. What is the most appropriate management decision?

  1. Coordinate app supersedence or uninstall and replacement assignments with detection tests.
  2. Package it as a supported Intune Win32 app and configure the required install command.
  3. Choose one authoritative Microsoft 365 Apps deployment method and remove overlapping assignments.
  4. Use a documented silent unattended install switch or repackage for managed deployment.

Explanation

Correct Answer

A:

This is the most targeted action: Coordinate app supersedence or uninstall and replacement assignments with detection tests. The technical distinction is that lifecycle transitions should not leave multiple incompatible releases. Confirm the change by checking: The test endpoint has only the approved current app version.

Incorrect Answers

B:

This action is appropriate for a different case: A company wants to deploy a Windows desktop accounting application packaged as an .exe with silent installation parameters. There, the targeted fix is 'Package it as a supported Intune Win32 app and configure the required install command.' because Win32 app packaging supports installation of traditional desktop software with monitoring. The current scenario instead requires 'Coordinate app supersedence or uninstall and replacement assignments with detection tests.' and verification that the test endpoint has only the approved current app version.

C:

This action is appropriate for a different case: Enterprise users report duplicate Microsoft 365 Apps installations after both a Win32 Office package and an Intune suite deployment target the same computers. There, the targeted fix is 'Choose one authoritative Microsoft 365 Apps deployment method and remove overlapping assignments.' because competing software installation workflows can create version and detection drift. The current scenario instead requires 'Coordinate app supersedence or uninstall and replacement assignments with detection tests.' and verification that the test endpoint has only the approved current app version.

D:

This action is appropriate for a different case: An application installation command prompts for interactive input and therefore times out under silent Intune deployment. There, the targeted fix is 'Use a documented silent unattended install switch or repackage for managed deployment.' because remote managed installs need noninteractive behavior. The current scenario instead requires 'Coordinate app supersedence or uninstall and replacement assignments with detection tests.' and verification that the test endpoint has only the approved current app version.

Question 311

An employee leaves and IT must remove organizational data from their personally owned phone without deleting family photos. Which measured outcome best validates the remediation?

  1. Pilot devices report newer signature versions with unchanged OS release.
  2. The device is reset/marked appropriately and its management lifecycle is recorded.
  3. The intended cohort restarts and unaffected device records show no remote action.
  4. Corporate accounts and managed data disappear while personal photos remain.

Explanation

Correct Answer

D:

This is the acceptance evidence for this specific situation: Corporate accounts and managed data disappear while personal photos remain. It would confirm that the intended intervention, 'Select Retire or selective corporate data removal where supported, not full device wipe.', addressed the problem because bYOD offboarding should respect ownership and preserve personal data.

Incorrect Answers

A:

This observation would validate a different case: A security team wants to refresh Microsoft Defender Antivirus signatures on a set of endpoints without reinstalling the agent. It would check 'Pilot devices report newer signature versions with unchanged OS release.' after 'Run the supported Defender Antivirus security intelligence update action in Intune.'. It does not establish success for the stated scenario; the needed evidence is 'Corporate accounts and managed data disappear while personal photos remain.'.

B:

This observation would validate a different case: A company-owned lost Android tablet contains sensitive records and must be reset remotely with appropriate incident approval. It would check 'The device is reset/marked appropriately and its management lifecycle is recorded.' after 'Use an authorized Wipe action on the verified device record with incident tracking.'. It does not establish success for the stated scenario; the needed evidence is 'Corporate accounts and managed data disappear while personal photos remain.'.

C:

This observation would validate a different case: Hundreds of managed devices need a common remote restart after a validated firmware change. It would check 'The intended cohort restarts and unaffected device records show no remote action.' after 'Use supported Intune bulk remote action with carefully verified group/device selection.'. It does not establish success for the stated scenario; the needed evidence is 'Corporate accounts and managed data disappear while personal photos remain.'.

Question 312

A new laptop receives a random computer name but IT requires a predictable approved asset prefix during deployment. What is the most appropriate management decision?

  1. Configure the ESP and required app blocking criteria appropriate for supported enrollment.
  2. Create a tested dedicated Windows 365 provisioning policy for the new group and network.
  3. Configure supported Windows Autopilot device-name template behavior on the applicable deployment profile.
  4. Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.

Explanation

Correct Answer

C:

This is the most targeted action: Configure supported Windows Autopilot device-name template behavior on the applicable deployment profile. The technical distinction is that naming templates can apply standardized identifiers under supported Autopilot modes. Confirm the change by checking: A freshly provisioned device receives the expected name without manually renaming it.

Incorrect Answers

A:

This action is appropriate for a different case: An Enrollment Status Page shows 'setup complete' before a required security application is installed on Windows devices. There, the targeted fix is 'Configure the ESP and required app blocking criteria appropriate for supported enrollment.' because eSP readiness gates can wait for selected mandatory software rather than every optional assignment. The current scenario instead requires 'Configure supported Windows Autopilot device-name template behavior on the applicable deployment profile.' and verification that a freshly provisioned device receives the expected name without manually renaming it.

B:

This action is appropriate for a different case: An admin needs to deploy Cloud PCs to a different network without changing production provisioning policies for every existing user. There, the targeted fix is 'Create a tested dedicated Windows 365 provisioning policy for the new group and network.' because policy scoping can separate target cohorts without uncontrolled tenant-wide migration. The current scenario instead requires 'Configure supported Windows Autopilot device-name template behavior on the applicable deployment profile.' and verification that a freshly provisioned device receives the expected name without manually renaming it.

D:

This action is appropriate for a different case: A Windows 365 Cloud PC image contains an old line-of-business client and every new device inherits the obsolete version. There, the targeted fix is 'Update and validate the governed Cloud PC image or approved provisioning app deployment pipeline.' because Cloud PC image management should separate baseline contents from later policy configuration. The current scenario instead requires 'Configure supported Windows Autopilot device-name template behavior on the applicable deployment profile.' and verification that a freshly provisioned device receives the expected name without manually renaming it.

Question 313

An Intune report contains sensitive employee device details and should be shared with executives who need only risk totals. What test evidence most directly validates the expected endpoint behavior?

  1. The report identifies the conflicting setting and its assignments on affected devices.
  2. Executives see accurate fleet trends without individual employee identifiers.
  3. Two consecutive pilot runs converge on the desired state without losing files.
  4. A sample export groups failures accurately by OS and enrollment profile.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: Executives see accurate fleet trends without individual employee identifiers. It would confirm that the intended intervention, 'Aggregate or redact user-level data and apply report access restrictions.', addressed the problem because role-appropriate reporting should minimize disclosure of personal device information.

Incorrect Answers

A:

This observation would validate a different case: A policy status dashboard shows a rise in 'error' and 'conflict' states after a Windows configuration rollout. It would check 'The report identifies the conflicting setting and its assignments on affected devices.' after 'Use device configuration reporting and setting-level diagnostics to isolate policy conflicts.'. It does not establish success for the stated scenario; the needed evidence is 'Executives see accurate fleet trends without individual employee identifiers.'.

C:

This observation would validate a different case: An Intune Remediations script runs repeatedly and erases user data because it lacks idempotent safeguards. It would check 'Two consecutive pilot runs converge on the desired state without losing files.' after 'Make remediation actions safe on repeated runs and add precondition checks.'. It does not establish success for the stated scenario; the needed evidence is 'Executives see accurate fleet trends without individual employee identifiers.'.

D:

This observation would validate a different case: A company must track enrollment failures by platform and technician across branches to find a repeating setup problem. It would check 'A sample export groups failures accurately by OS and enrollment profile.' after 'Create scoped enrollment failure reports with platform, profile and error details.'. It does not establish success for the stated scenario; the needed evidence is 'Executives see accurate fleet trends without individual employee identifiers.'.

Question 314

An enrollment restriction blocks personal Android devices but a department needs narrowly controlled BYOD enrollment. Which configuration most directly resolves the stated issue?

  1. Adjust platform/enrollment ownership restrictions only for an approved scope and test exclusions.
  2. Configure Samsung Knox Mobile Enrollment with the correct Intune profile and approved device assignments.
  3. Check enrollment device limits and approved user quota rather than deleting unrelated devices.
  4. Explain and manage corporate supervision through Apple automated enrollment rather than app removal.

Explanation

Correct Answer

A:

This is the most targeted action: Adjust platform/enrollment ownership restrictions only for an approved scope and test exclusions. The technical distinction is that enrollment restrictions apply before app and compliance configuration. Confirm the change by checking: The approved pilot BYOD phone enrolls while disallowed device types still fail.

Incorrect Answers

B:

This action is appropriate for a different case: A Samsung fleet arrives with Knox Mobile Enrollment identifiers but devices are not assigned to the corporate MDM profile. There, the targeted fix is 'Configure Samsung Knox Mobile Enrollment with the correct Intune profile and approved device assignments.' because vendor enrollment needs a valid linkage to Intune profiles for handoff. The current scenario instead requires 'Adjust platform/enrollment ownership restrictions only for an approved scope and test exclusions.' and verification that the approved pilot BYOD phone enrolls while disallowed device types still fail.

C:

This action is appropriate for a different case: A user enrolls a second Windows machine and receives an Intune maximum device count failure. There, the targeted fix is 'Check enrollment device limits and approved user quota rather than deleting unrelated devices.' because a device-count restriction is different from an app deployment error. The current scenario instead requires 'Adjust platform/enrollment ownership restrictions only for an approved scope and test exclusions.' and verification that the approved pilot BYOD phone enrolls while disallowed device types still fail.

D:

This action is appropriate for a different case: A corporate iPhone user removes Company Portal and expects the supervised automated enrollment state to disappear. There, the targeted fix is 'Explain and manage corporate supervision through Apple automated enrollment rather than app removal.' because supervision and MDM identity reside beyond the Company Portal user application. The current scenario instead requires 'Adjust platform/enrollment ownership restrictions only for an approved scope and test exclusions.' and verification that the approved pilot BYOD phone enrolls while disallowed device types still fail.

Question 315

A personally owned iPhone needs Outlook data protection without corporate control of the entire device. Which action provides the most targeted and supportable resolution?

  1. Assign the Mac to the right ABM server and sync its automated enrollment profile.
  2. Deploy Android Enterprise corporate-owned devices with work profile (COPE) enrollment.
  3. Inspect target assignment groups, exclusions and device membership before deleting the enrollment.
  4. Use an approved app-protection-only enrollment strategy when full MDM enrollment is unnecessary.

Explanation

Correct Answer

D:

This is the most targeted action: Use an approved app-protection-only enrollment strategy when full MDM enrollment is unnecessary. The technical distinction is that mobile application management can protect supported work apps without full device enrollment. Confirm the change by checking: The employee uses protected Outlook with company data restrictions and keeps personal settings unmanaged.

Incorrect Answers

A:

This action is appropriate for a different case: A corporate Mac needs zero-touch setup tied to Apple Business Manager but its serial is not assigned to the Intune MDM server. There, the targeted fix is 'Assign the Mac to the right ABM server and sync its automated enrollment profile.' because automated macOS enrollment depends on an ABM device-to-MDM relationship. The current scenario instead requires 'Use an approved app-protection-only enrollment strategy when full MDM enrollment is unnecessary.' and verification that the employee uses protected Outlook with company data restrictions and keeps personal settings unmanaged.

B:

This action is appropriate for a different case: A company permits personal apps on its corporate Android phones but wants firm separation of employee and enterprise data. There, the targeted fix is 'Deploy Android Enterprise corporate-owned devices with work profile (COPE) enrollment.' because cOPE separates personal space while retaining corporate device ownership and policy. The current scenario instead requires 'Use an approved app-protection-only enrollment strategy when full MDM enrollment is unnecessary.' and verification that the employee uses protected Outlook with company data restrictions and keeps personal settings unmanaged.

C:

This action is appropriate for a different case: A device enrolls but its compliance policy never arrives because it is placed in an unexpectedly excluded dynamic group. There, the targeted fix is 'Inspect target assignment groups, exclusions and device membership before deleting the enrollment.' because enrollment success does not imply every policy is targeted. The current scenario instead requires 'Use an approved app-protection-only enrollment strategy when full MDM enrollment is unnecessary.' and verification that the employee uses protected Outlook with company data restrictions and keeps personal settings unmanaged.

Question 316

Defender for Endpoint device risk rises above an approved threshold, but Conditional Access still allows the endpoint unrestricted corporate access. Which endpoint administration action best addresses the requirement?

  1. Configure App Control for Business policies in a suitable audited then enforced rollout.
  2. Coordinate approved Intune wipe/retire with Entra device disablement and session revocation.
  3. Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.
  4. Review policy rule trust conditions and test an authorized publisher update before broad rollout.

Explanation

Correct Answer

C:

This is the most targeted action: Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition. The technical distinction is that risk-based compliance can inform application access decisions. Confirm the change by checking: High-risk pilot devices are blocked while low-risk compliant devices retain access.

Incorrect Answers

A:

This action is appropriate for a different case: An organization wants to allow only trusted, signed business executables on Windows endpoints. There, the targeted fix is 'Configure App Control for Business policies in a suitable audited then enforced rollout.' because application control determines which binaries may execute, separate from simple malware scanning. The current scenario instead requires 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.' and verification that high-risk pilot devices are blocked while low-risk compliant devices retain access.

B:

This action is appropriate for a different case: A field laptop is lost and the business wants to remove sensitive records while also preventing cloud access by its device identity. There, the targeted fix is 'Coordinate approved Intune wipe/retire with Entra device disablement and session revocation.' because endpoint data protection and cloud device trust require separate response actions. The current scenario instead requires 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.' and verification that high-risk pilot devices are blocked while low-risk compliant devices retain access.

D:

This action is appropriate for a different case: App Control for Business enforcement blocks an essential finance application after a vendor update changed its signing certificate. There, the targeted fix is 'Review policy rule trust conditions and test an authorized publisher update before broad rollout.' because overly narrow allow rules can unintentionally block updated legitimate software. The current scenario instead requires 'Integrate Defender risk with Intune compliance and enforce a compliant-device grant condition.' and verification that high-risk pilot devices are blocked while low-risk compliant devices retain access.

Question 317

A company-owned lost Android tablet contains sensitive records and must be reset remotely with appropriate incident approval. What should the Microsoft 365 endpoint administrator configure first?

  1. Use an authorized Wipe action on the verified device record with incident tracking.
  2. Collect available Intune enrollment and device diagnostic logs for the specific record.
  3. Verify recovery-key escrow health and supported rotation prerequisites before action.
  4. Issue a supported Intune Sync remote action and verify policy evaluation.

Explanation

Correct Answer

A:

This is the most targeted action: Use an authorized Wipe action on the verified device record with incident tracking. The technical distinction is that a full wipe is appropriate for a lost corporate endpoint when approved. Confirm the change by checking: The device is reset/marked appropriately and its management lifecycle is recorded.

Incorrect Answers

B:

This action is appropriate for a different case: A mobile device enrollment is failing and the help desk needs actionable logs before wiping the phone. There, the targeted fix is 'Collect available Intune enrollment and device diagnostic logs for the specific record.' because diagnostics reduce repeated destructive troubleshooting attempts. The current scenario instead requires 'Use an authorized Wipe action on the verified device record with incident tracking.' and verification that the device is reset/marked appropriately and its management lifecycle is recorded.

C:

This action is appropriate for a different case: A corporate laptop's BitLocker recovery escrow is missing but the admin attempts to rotate the key immediately. There, the targeted fix is 'Verify recovery-key escrow health and supported rotation prerequisites before action.' because rotation should not leave the organization unable to recover the device. The current scenario instead requires 'Use an authorized Wipe action on the verified device record with incident tracking.' and verification that the device is reset/marked appropriately and its management lifecycle is recorded.

D:

This action is appropriate for a different case: A help desk needs a newly assigned Windows compliance policy to take effect without waiting for normal device check-in. There, the targeted fix is 'Issue a supported Intune Sync remote action and verify policy evaluation.' because a sync requests accelerated check-in but does not override profile targeting. The current scenario instead requires 'Use an authorized Wipe action on the verified device record with incident tracking.' and verification that the device is reset/marked appropriately and its management lifecycle is recorded.

Question 318

An administrator applies iOS device restrictions to personal iPhones that cannot support supervised-only controls. What observation most directly verifies the intended fix?

  1. A pilot Android device receives the certificate and connects to the secure SSID.
  2. Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.
  3. The corrected template imports and a pilot setting can be created without schema errors.
  4. Each test device receives only its supported policy payload.

Explanation

Correct Answer

B:

This is the acceptance evidence for this specific situation: Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities. It would confirm that the intended intervention, 'Use an enrollment-appropriate iOS configuration profile and supervised settings only where supported.', addressed the problem because some Apple configuration controls depend on supervision and ownership.

Incorrect Answers

A:

This observation would validate a different case: A mobile team pushes an Android Wi-Fi profile that references an enterprise certificate missing on the target devices. It would check 'A pilot Android device receives the certificate and connects to the secure SSID.' after 'Deploy the required certificate and an appropriately configured Android Wi-Fi configuration profile.'. It does not establish success for the stated scenario; the needed evidence is 'Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.'.

C:

This observation would validate a different case: A Windows ADMX policy was imported with a duplicate namespace and now the administrative template cannot be saved. It would check 'The corrected template imports and a pilot setting can be created without schema errors.' after 'Correct the imported ADMX metadata and related dependencies using supported Intune import rules.'. It does not establish success for the stated scenario; the needed evidence is 'Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.'.

D:

This observation would validate a different case: A company wants one kiosk policy for Teams Rooms and Android scanners and finds platform targeting failures. It would check 'Each test device receives only its supported policy payload.' after 'Create separate specialty-device configuration profiles aligned to each platform.'. It does not establish success for the stated scenario; the needed evidence is 'Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.'.

Question 319

Windows devices require a browser security setting available in the Intune settings catalog, but the admin creates an unrelated compliance rule. What test evidence most directly validates the expected endpoint behavior?

  1. The pilot reports one intended applied password policy and no setting conflict.
  2. Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.
  3. The expected browser setting appears effective on targeted Windows pilot devices.
  4. The pilot proves the setting and later cohorts remain unchanged until promotion.

Explanation

Correct Answer

C:

This is the acceptance evidence for this specific situation: The expected browser setting appears effective on targeted Windows pilot devices. It would confirm that the intended intervention, 'Create a Windows device configuration profile using the supported settings catalog control.', addressed the problem because configuration settings and compliance evaluation serve different purposes.

Incorrect Answers

A:

This observation would validate a different case: A Windows configuration profile shows 'conflict' for password length because two profiles target the same device with different values. It would check 'The pilot reports one intended applied password policy and no setting conflict.' after 'Inspect per-setting status and revise overlapping profile assignments or definitions.'. It does not establish success for the stated scenario; the needed evidence is 'The expected browser setting appears effective on targeted Windows pilot devices.'.

B:

This observation would validate a different case: An administrator applies iOS device restrictions to personal iPhones that cannot support supervised-only controls. It would check 'Supervised corporate iPhones receive the setting and personal devices are managed only within allowed capabilities.' after 'Use an enrollment-appropriate iOS configuration profile and supervised settings only where supported.'. It does not establish success for the stated scenario; the needed evidence is 'The expected browser setting appears effective on targeted Windows pilot devices.'.

D:

This observation would validate a different case: A device configuration profile is changed but its rollout has no staged group, causing an immediate company-wide restriction. It would check 'The pilot proves the setting and later cohorts remain unchanged until promotion.' after 'Apply controlled phased assignments and monitored pilot rings for Intune settings.'. It does not establish success for the stated scenario; the needed evidence is 'The expected browser setting appears effective on targeted Windows pilot devices.'.

Question 320

An Entra device registration does not show as compliant even though the user successfully authenticated to Microsoft 365. Which Intune or Entra management approach best fits this scenario?

  1. Choose Microsoft Entra join for cloud-native corporate devices and assign managed enrollment.
  2. Use the supported Entra registration or platform-supported join approach rather than assuming Windows join semantics.
  3. Disable the compromised Entra device object and revoke relevant sessions according to incident policy.
  4. Distinguish device identity registration from Intune enrollment and compliance policy evaluation.

Explanation

Correct Answer

D:

This is the most targeted action: Distinguish device identity registration from Intune enrollment and compliance policy evaluation. The technical distinction is that being registered is not evidence that a device satisfies managed compliance requirements. Confirm the change by checking: The portal shows registration separately from management and compliance state after enrollment.

Incorrect Answers

A:

This action is appropriate for a different case: A manufacturer issues company-owned Windows laptops and wants device-based single sign-on without maintaining on-premises domain join. There, the targeted fix is 'Choose Microsoft Entra join for cloud-native corporate devices and assign managed enrollment.' because Entra join establishes organization-owned cloud identity without requiring local Active Directory. The current scenario instead requires 'Distinguish device identity registration from Intune enrollment and compliance policy evaluation.' and verification that the portal shows registration separately from management and compliance state after enrollment.

B:

This action is appropriate for a different case: A corporate Mac is registered under an employee's account, but its manager expects Entra join behavior identical to a Windows PC. There, the targeted fix is 'Use the supported Entra registration or platform-supported join approach rather than assuming Windows join semantics.' because device identity capabilities differ across operating systems and deployment models. The current scenario instead requires 'Distinguish device identity registration from Intune enrollment and compliance policy evaluation.' and verification that the portal shows registration separately from management and compliance state after enrollment.

C:

This action is appropriate for a different case: A contractor loses the company laptop and IT must prevent continued device-based cloud access without deleting the contractor's unrelated personal account. There, the targeted fix is 'Disable the compromised Entra device object and revoke relevant sessions according to incident policy.' because revoking device trust is distinct from indiscriminately deleting an identity. The current scenario instead requires 'Distinguish device identity registration from Intune enrollment and compliance policy evaluation.' and verification that the portal shows registration separately from management and compliance state after enrollment.