Question 510
A department wants an agent to summarize customer reports but has not decided whether it should take actions. Which observation most directly verifies an appropriate outcome?
Explanation
Correct Answer
Agent governance includes action scope and authorization, not just access to information. The observed result “The selected workflow drafts material under approved rights and requires approval for outward communication” directly tests the required outcome in this case—A department wants an agent to summarize customer reports but has not decided whether it should take actions.
Incorrect Answers
Prebuilt agents can provide task-specific capabilities without creating another agent for an already supported purpose. For the stated situation—A department wants an agent to summarize customer reports but has not decided whether it should take actions—this result does not establish the required evidence: “The selected workflow drafts material under approved rights and requires approval for outward communication”.
Agent-specific chat filtering is a navigation feature; it does not inspect private chats the user cannot access. For the stated situation—A department wants an agent to summarize customer reports but has not decided whether it should take actions—this result does not establish the required evidence: “The selected workflow drafts material under approved rights and requires approval for outward communication”.
Cowork supports recurring tasks; one-time task execution does not establish an ongoing schedule. For the stated situation—A department wants an agent to summarize customer reports but has not decided whether it should take actions—this result does not establish the required evidence: “The selected workflow drafts material under approved rights and requires approval for outward communication”.