Question 420
A test analyst investigates the following quality concern: A new tester sends design review comments as personal criticism of the author instead of describing specific ambiguous requirements. Which repeatable testing practice most directly reduces recurrence of this problem?
Explanation
Correct Answer
This safeguard specifically targets the contributing cause: Train reviewers to separate work-product findings from judgments about people. It addresses the principle (Respectful communication and clear objective feedback are success factors for reviews.) and can be assessed by: The author can act on clear defect descriptions without a personal conflict.
Incorrect Answers
This preventive step mitigates a different project risk (syllabus section 3.2): A team starts a code inspection with no individual preparation and expects defects to be found only during the live meeting. The targeted safeguard for the current case is: Train reviewers to separate work-product findings from judgments about people.
This preventive step mitigates a different project risk (syllabus section 3.2): A user interface proposal needs rapid input from several business roles, but the team demands a full formal inspection for each minor wording change. The targeted safeguard for the current case is: Train reviewers to separate work-product findings from judgments about people.
This preventive step mitigates a different project risk (syllabus section 3.1): A developer uses a static source-code analyzer and assumes every reported issue proves the application will fail when executed. The targeted safeguard for the current case is: Train reviewers to separate work-product findings from judgments about people.