Exam 9L0-401: Mac OS X Support Essentials v10.4 Exam

The Mac OS X Support Essentials v10.4 Exam (Prometric exam no. 9L0-401) is a computer-based test offered at Authorized Prometric Testing Centers. The exam is the only required exam in the Apple Certified Help Desk Specialist (ACHDS) 10.4 track.  The exam is one of two required exams in the Apple Certified Technical Coordinator (ACTC) 10.4 track. You must pass this exam and the Mac OS X Server Essentials v10.4 Exam to become an ACTC 10.4.

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Exam Details:
Exam: 9L0-401
Number of exam questions: 74
Exam duration: 2 hours
Percentage correct to pass the exam: 62%

Exam Topics and Objectives:
• Installation
• User
• File Systems
• Permissions
• Application Environments
• Command-Line Interface
• Network Configuration and Troubleshooting
• Accessing Network Services
• Providing Network Services
• Peripherals
• Printing
• Startup Sequence
• Troubleshooting

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