Exam 646-171: Cisco SMB Account Managers Exam (SMBAM)
Related Certification: None
Number of Questions: 15-25
Duration: 60 minutes
 
Main Exam Topics Include:
• Discover small/medium customer business requirements
• Describe and identify the capabilities and benefits of the Cisco SMB Solution
• Recommend appropriate post-sales service and support options

The 646-171 SMBAM SMB Account Manager exam is the exam associated with the SMB AM job role. This exam will test your knowledge to be able to articulate the value of the Cisco SMB solution and understanding basic customer SMB business requirements. Topics covered include: discovering customer business requirements; identifying the capabilities and benefits of the Cisco SMB Solution; and, recommending appropriate post-sales service and support options.  Although not associated with any specific Cisco certification, passing this exam will demonstrate that you have the knowledge needed to be able to position Cisco SMB solutions with customers.

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