Exam 642-104: Unified Communication for System Engineers Exam (UCSE)
Related Certifications: Cisco Unity Support Specialist
Number of Questions: 55-65 
Duration: 75 minutes
 
Exam Topics Include:
• Install and Configure a Cisco Unity System to meet end-user requirements
• Configure Cisco Unity System to exchange messages with non-Cisco messaging systems
• Maintain an installed Cisco Unity System
• Troubleshoot and repair Cisco Unity System installations
• Administer a Cisco Unity Server

Note:  The last day to take this exam is May 4, 2008.  The 642-104 UCSE exam measures the knowledge of technicians who install, configure, maintain and troubleshoot Cisco Unity 4 systems.  Passing this exam qualifies you for the Unity Support Specialist certification.  Building upon a strong foundational knowledge of Microsoft Exchange 2000 or 2003, the Cisco Unity Support Specialist can install, configure, operate, and maintain a Cisco Unity 4.0 system in both stand-alone voice mail and unified messaging environments.
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